Terrible service! It is impossible to receive your parcel! An old grandfather stands in the form of a guard and pretends to be the boss , giving instructions to all the people who come . A very rude man! He has no place among people
A long, satisfying wait in line to deliver a package. Post offices are being closed, people are gathering at Kazpost. Please add more tables with operators. The service is zero. You can also correct this by monitoring the services provided. Otherwise, there is such a big load on 2-3 operators, and people are wasting time in the queue. The CMFR is not visible on the monitor, the speaker whistles and squeaks, the program freezes. This is the Central Post Office! I hope that next time everything will please us, ordinary customers.
Super location, all amenities in the main building, and send and receive parcels, there is a department for finding lost parcels, there is a department for working with maps, there is an investment department
5 points for the "parcel pick-up point"
Always polite staff.
Everywhere the drawers are clean and neatly arranged, everything is in place.
There were a couple of troubles when they couldn't find my parcel, but where without it :)
Very poor service. There is no service. I received the product from AliEpress, which turned out to be inappropriate, according to the rules of AliEpress, I have to send the product back to the seller to receive compensation, but Kazpost commented otherwise, said that we would not send the product back and the only option is to pick up the product and forget about compensation. And the biggest disadvantage is parking, which is not there! There is an entrance from the courtyard, but they close the gates there and do not let them in. Three huge places came by mail and since there was nowhere to park transport, I had to leave the building in the courtyard of a storey building at the back and drag one box back and forth on foot. Although the territory at the back has access to the parking lot and can be freely used, but they do not give such an opportunity. I do not advise anyone to use their services.
I don't know what all these floors and departments of Kazpost are for, I only pick up parcels from Aliexpress at this point. Parcels arrive in one piece, the delivery is fast (unless one of the customers is stupid in the queue). If I send a letter or a parcel, I send it from the point to Ryskulov. There are usually no queues
Oh, a place where you can lose half a day in line. Even with an electronic number, it is not a fact that you will be served quickly. Strangely, they closed all branches in the city, created a lot of inconveniences, In General, they are very far from normal service.
I come sometimes for parcels.Low-level service, queues are frequent.Is it really impossible to make the employees themselves give out parcels?It's always dirty, and the last time, a week ago, for the FIRST time, the guard forced me to hand over the bag to the storage room, which had not happened before. In GENERAL, IT WORKS TERRIBLY.
For some reason, they made drawers for bags and do not let them pass if you do not leave the bag in the cell.This is when you go to pick up parcels. Where is the guarantee that another person will not take the bag, the keys are all the same. They came up with nonsense. The guards are unknown for what!!! So also their employees and guards are rude!!! In short, it's terrible!!!
Terrible service...I didn't go and I won't go...As in that saying: 'A soldier sleeps, but the service is on..."I came to get a transfer, took a number, sat for an hour, and was not called... I left...I got it somewhere else...Why does the staff get paid if three windows are working and the rest are walking...?
Clear. They respond politely.
Cons: they don't want to work. They send you anywhere in the offices. In the end, we go back to them, and they say that we didn't explain it to them correctly. We are to blame. I also owe them the details of the mandatory pension contributions I have to bring. Then they also ask the MCN and how to fill it out.
They played football with me for 3 days.
It is convenient without queues with courtesy, in general, the mail is cool. You come without any problems, show the parcel number, go to the shelves, find your own and happily leave!
I came for the parcel, the service is 0. A disgusting department. I go to Imanov and everything is fine there. It was relatively good at the stadium, it's a pity that they closed. I hope not to go there anymore.
The downside is that there are always a lot of people during rush hours. And so in general, mail is like mail. All parcels are always tracking through the post kz app
The service wants the best, the cashiers are always slow. They serve one client for half an hour. Half of the ticket offices are always closed, so there are queues. As long as I have been in other departments , there is no such mess anywhere .
The staff is excellent, the customers are angry) there is always a queue, there are a lot of ticket offices, but since the central workload is high. The prices are calm.