If I don't come, one window works forever, there are a lot of queues, but there are two windows. I was outraged by today's situation. Usually, an SMS always arrives upon arrival of the parcel and an additional call is made. But on the 19th the parcel arrived, no one called and no SMS came. And I can see by the track that it has come. On March 25, I received an SMS saying that the parcel had arrived and I could pick it up, since I decided to call the call center and clarify the work schedule and the call center told me that the mail was open until 2. What was my indignation that the mail was closed! The call center said that we would send a complaint, when asked why the SMS did not arrive, they told me that it was not their fault, and therefore I had to contact the call center by my phone number. I have a question why the post office is resting for 5 days, although according to tugis it shows that they are working today, but a shortened day! They rest from 20-25 ! This is outrageous (I'm posting a photo!)
Great post office! Thank you for moving from Ukrainian to Ostrovsky, it has become much more convenient not only to get there, but also to do your business along the way!Kazpost employees are always polite and attentive, they will listen and tell you, thank them for their work!
I didn't quite get it. The package arrived on 8.09. And today it's 14.09 and there's not even a text message or a call...It's a complete disgrace
In general, Kazpost burns...from Russia, transfers are so robberly considered that it is just a nightmare of the CCRS in May 4.3...there is no such course even officially...
I BEG YOU NOT TO USE THE SERVICES OF KAZPOST...if you want time and money not to be lost
This is something terrible between providing services to the public and purposefully bullying people where is their branch management system why is there no control over the obligations of employees that's where you need to hold seminars how not to work
A very good department.they always call when the package has arrived and the SMS arrives.I receive and send only from our branch👍The operators of the girls are well done🌷
Everything is fine in this department, there is only 1 employee and sometimes a long queue. If I am being read from the management of Kazpost, please transfer another employee there.
The post office is like a post office, there is no need to run to the train station nearby.If you did not come for the parcel immediately, they call and ask you to come.
It is not convenient to get from the other end of the worker on two buses, one operator always works and it is very slow, parcels must be defended in a common queue!