It's just terrible, I don't have the words.!The parcel arrived by Express delivery, so the courier behaves as if I ask him to bring it for free and even on his day off, at first he just offered to pick it up himself at the department, to which I replied "no" because I am at work, but my husband is at home now and he can meet, eventually he arrived The next day, without a preliminary call, I confronted him with the fact that he had arrived. I was at the hospital with my child at the time, I say that I will be home in an hour. To which he told me, then wait for the next delivery to your area.. There is still no parcel in idog. I call 1499, they hang up. Is this a mess! You won't find any extremes, no one is responsible for anything. Are we living in a primitive age? I suppose if there is a position, then someone should supervise this person, or am I wrong? Ust-Kamenogorsk.