Kazpost
73 reviews
September 27
YM TRANS , today is their working day until 14:00, I, like other people standing in line at 13:00, stood for an hour, searched for their parcels themselves, while the young man who was supposed to do this was on the phone, as a result, we found our parcels and they did not give them to us, they said come to Monday. A disgusting attitude , not only do people travel from afar , they do all the work themselves , but they also can't get their own goods that they paid for a long time ago. He just closed the laptop in front of his nose, although we are standing with parcels in our hands and says that they are all closed. It's not pleasant, we've lost a lot of time, money and nerves. So also everyone left in the dust because they were looking for their parcels themselves. Disgusting service and attitude.
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December 26
The cameraman Aisagila and Ayman are very cool. Thanks for the help, showing me how to send a thing correctly if I sent it by mistake. I'm in a hurry with my time, and I'll take it quickly."
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September 20
I've been there several times
The staff are polite and will always help and tell you there are no complaints
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September 13, 2023
I express my deep appreciation and gratitude for the selfless work, kind and responsive attitude of great people, the tireless workers of the post office 75 (Taugul-1) Ekaterina Vereshchagina, the head of OPS, and Kaumenova Lazzat, the OPS operator. I constantly use the services of this communication department and am surprised by the high efficiency of these amazing women. Thank you to them for their noble work, peace, happiness and kindness.
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3
August 18
The staff is very rude, the call button does not work and you have to wait for the operator for 30-40min
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1
December 15
Fast and convenient , courteous staff 👍
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September 28
My mail leaves here for the second time, although it should arrive at Utepova 2;(
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September 30
The parcel was quickly and clearly issued, which should come to Zharokov ;)
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August 19, 2023
The post office workers are doing their job perfectly. It is rather strange that post office 75 was moved so far away, does Kazpost not understand the difference between Almagul and Taugul? It's 5 km from my house to this department!
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3
1
July 29
Thanks to the staff for helping us find the package
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1
1
May 20
Excellent service, friendly staff, nice people.
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1
December 8
I wish the staff a little more courtesy.
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June 23, 2021
My favorite branch of Kazpost. We have made good repairs, there are almost no queues, you can search for your parcel yourself, which greatly speeds up customer service.
It is especially convenient to send a lot of parcels. He came, left a package with parcels, left. An amount was sent to you on WhatsApp - I paid through Caspi. Comfortable. There is no need to stand in line, wait until all parcels are weighed and entered into the database. The main thing is, before sending, you need to fill out a postal form through the Kazpost website and glue it to the packed parcel.
Good staff, some like it, some don't, everything suits me. If you respect people, then you will be treated the same in most cases.
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3
1
August 2, 2023
Everything went very quickly 😁 I found my mail and went through the operator without any problems , the main thing is to have an ID card or at least a photo version )
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2
July 29, 2023
It was possible to send the parcel quickly once, the second time the operator went on vacation, no one replaced her. I had to look for another department.
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1
September 8
So-so service
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1
August 14
Angry and rude staff
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June 19, 2022
My parcels are sent here in an unclear way, but I can say that the staff is very polite, they will always help and prompt. They even notify on what's app that the parcel has arrived and where it is, which is very convenient, because the mail application does not notify, and Chinese sites often update information with a delay.
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3
July 2
Dirty and not tidy
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May 31, 2021
Good afternoon!
I want to leave a complaint about the quality of service in the department No. 42 of Almaty, located at the address Almaty, md. Taugul-1 house 60
I left the scooter near the entrance to the post office, to which the girl operators made a remark, "Uh, man, leave the scooter there," and pointed to the entrance. First of all, I will not tolerate being addressed in the form of the letter E, and not only because I am twice the age of those girls, but also because it is banal and uncultured. But apparently this is a normal practice in Kazpost. I made a counter remark that both girls were sitting without masks on their faces, although no one canceled the mask regime in the city. One immediately put on a mask and began to serve me, the other began to be rude in response. Other visitors of the separation also made a remark, but the girl did not let up and continued to be rude to other visitors.
Perhaps I would have ignored this incident, but this is a department... Rudeness among the staff of this department has been elevated to the rank of commonplace. At least read what they write about your department in reviews on 2Gis, on Yandex or on Google.
photo provided.
And I ask you to take measures to eliminate this outrage.
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4
1
June 27
A scary place needs to be repaired
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1
April 17, 2022
This particular department has good and friendly staff. They try to work quickly and do not create queues just like that. However, the work of the post office as a whole sometimes looks like a lottery.
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2
August 25, 2023
Excellent staff and fast service
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August 21, 2021
The staff is terrible. They look down on you, you always have to get a word out of them. The goddess of parcels. Evil and evil lives. Usually a woman is angry when she is not loved and not satisfied. That's the way it is with these young employees. Sometimes they just beg to give them a kick in their school bag. Once I had to tell one off for her lack of professionalism. In my opinion, they are sitting there without guidance. This department can be called the "Department of Lost Souls"😂😂😂😂
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3
1
November 1, 2023
Polite employees. Service is fast
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1
1
December 10, 2023
I order parcels here all the time. I like.
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April 13
We got the wrong address for the parcel delivery. The staff is not customer-oriented.
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July 22, 2023
Everyone is not happy, as if they came to their house. Slow ones.
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3
December 21, 2021
Terrible service. They lost my parcel. Through scandals and squabbles, the truth was finally found. Horror. No one was happy about the package anymore. Narrow-minded people work. They don't understand anything. Nightmare.
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3
June 7, 2023
Nice place, helpful staff!
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November 30, 2021
My parcel was there for a whole month until I identified it.They just sit and play with their smartphones.Instead of identifying parcels and notifying recipients. They didn't even APOLOGIZE for the remark.
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3
1
February 7
Fast service
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1
1
June 24, 2023
Attentive and courteous staff
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April 11, 2020
One of the oldest branches of Kazpost. And not only in terms of the interior, but also the staff)) it feels like even the head office has forgotten about it and it works on its own. There is no service. Since 2018, employees have been telling about the story of the upcoming renovation, which has already become a legend, but even in 2020, the repair has not begun. Whenever possible, I try to avoid this department.
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5
1
August 3, 2023
There are no big queues.
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2
1
June 2, 2023
Convenient location
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June 1, 2021
With the new "find it yourself" parcel system, it has become easier and faster, there are almost no queues, they work quickly
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3
August 28, 2021
It's a mess, at least they send SMS that the package has arrived! The staff is completely zero, they go about their business, they don't even say hello.
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3
1
September 4, 2020
The girl who is sitting near the weighing of parcels is unwell and does not answer questions. He just looks into your eyes. Everyone else is very attentive and behaves correctly.
September 4, 2020
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3
1
October 19, 2023
It's like a bunker inside. The phone does not catch the Internet)))
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1
1
June 5, 2021
Terrible service, eternal crowds in the offices, constant turmoil and confusion.
The site also has a lot of incomprehensible functionality.
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September 14, 2020
it is not the most convenient department, reception and delivery are all from one employee. It takes 2-3 minutes to receive a small parcel and mark it, but if someone sends a parcel, then you're stuck
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3
July 21, 2023
Service for three
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2
1
July 10, 2020
terrible post office
, the same 43 is much, MUCH better, more convenient and civilized. before the repair, it was just a dustpan, it smelled like junk.
It's better now, but not as much as I would like
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4
April 8, 2021
A good department. It is comfortable, spacious and without queues.
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2
November 15, 2021
Excellent service the postmen are well done
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3
May 2, 2021
A good point. Comfortable. The staff is friendly.
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3
1
August 30, 2021
A solid negative. It seems that all the staff who do not want to work have been gathered there.
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3
August 28, 2021
The most inconvenient branch of Kazpost. One queue for all types of services
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3
March 21, 2020
It's being renovated. And they indicated that parcel a was sent to this particular department. It is better if the address of the post office for the parcel was specified completely different
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3
1