We've lived next door all our lives and the post office used to be the post office!! It was very convenient..both newspapers and magazines were sold..Wonderful people worked..now it is not clear at all what is there ..
The room is old and cramped, the layout is inconvenient, three stars only for the staff, who even in such bad conditions carefully and accurately do their job.
The job of delivering correspondence is at a very low level. It seems that Kazpost provides this service free of charge, of its own free will, to whomever it wants. There are not enough postmen in this department, the head is forced to apologize to everyone and ask them to come for the mail themselves, despite the fact that the delivery was paid for by Kazpost. My letter arrived to me on June 4 and only on June 10, on the second attempt, I was able to receive it at this department.
It's a hell of a place. When I remember, I shudder. At one time, all parcels came to this particular department, filled with tired and angry ladies of post-Balzac age. The most gentle thing they can do is ignore you for a long time. They are completely not customer-oriented.
The most convenient parcel delivery service in the city was, and now we have to trudge to B/Mira 19, to this (parcel supermarket) hotbed of infection during the COVID-19 era.
Lena has been working at my address for many years.I don't know the last name. Everything is fine. He knows everyone on his site.Both in winter and in summer with a cart and in the dark.Nothing is holding up, he will inform you about everything by phone.Give her a bonus, she's the best!!!
Thank you for not throwing away the letter from the Russian Embassy, you could have notified me that you have had it for a month. But you're doing great anyway.
When I went there, it was as if I had fallen into the past, more precisely in the USSR, I did not like communication with the grandmothers of the workers, they rudely answered an elementary question.
The post office has always worked well, but since recently, parcels have not been sent to this address. But more importantly, the repairs in the room have never been done at all!