Kazzhol Park Almaty
387 reviews
May 8, 2022
Modern, clean, comfortable. Responsive, customer-oriented staff. During the month of Ramadan, an early breakfast was organized for customers holding a fast.
It is located almost in the center of the city
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3
December 14, 2023
Great, great, comfortable and clean rooms, helpful staff, rating 5+
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February 18, 2024
A comfortable conference room "Emba". The lobby is gorgeous. Polite staff
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1
June 11, 2023
Comfortable accommodation.. The restaurant has a lot to work on, especially the lounge bar)) The beer is not very good.. It's better to walk around the block
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3
May 2
Comfortable rooms. There is no pool
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November 12, 2024
A very cozy hotel with stylish rooms.
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December 22, 2022
The hotel is certainly not worth its stars. Upon arrival, the proposed 3 rooms turned out to be dirty, the bath (shower) and toilet were not cleaned, after which they were given a more or less clean room. Then they really moved to a normal one, for which thanks to the administrator. The breakfasts are varied, but most of the dishes are not delicious! And they also brought me a letter at the reception, so they forgot to give it to me and notify me that the letter had arrived. They didn't say anything at the check-out either. In general, employees are forgetful, cleaning leaves much to be desired. If it cost a thousand 3 days, then it is normal, but for the paid 7000 days the hotel does not match at all, check the rooms!!!
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1
September 13, 2022
The hotel is cozy, with a summer veranda, delicious breakfast, everything is there.
There was an incident with an error in check-in, an early check-in was booked, but an error occurred in the database, we had to wait a long time for a free and prepared room. As a result, the management and the director of the hotel joined in + organized a compliment and made a personal apology. There are no complaints about this incident, I recommend you to stay.
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May 6, 2022
A wonderful hotel is a gorgeous place, there are many places for guests to explore, and locals can find something for themselves, the prices correspond to the level of service. The staff is very friendly and responsible.
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4
April 18, 2024
Excellent, guest. Delicious breakfasts. Responsive staff.
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February 12, 2024
Parking is a problem, but the service is good. Warm, bright, delicious breakfasts.
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March 25, 2024
Nice hotel. There was no fish for breakfast. The room is clean. The location is good
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February 23, 2023
Nice European-style hotel, modern compact rooms. Breakfast could have been better, but in general everything is standard.
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June 12, 2024
The rooms are clean, the food is good, the only iron on the 2nd floor is not working well
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February 13, 2024
Excellent dishes, atmospheric setting, I recommend visiting here.
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January 6, 2023
Great hotel. We lived for 7 days. Delicious breakfasts, polite staff. A quiet, peaceful hotel in the city center. Fresh renovation. We are very satisfied
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3
January 14, 2024
The hotel is wonderful, I liked everything, but the only drawback is the prices of the mini bar 😃
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April 27, 2024
Cozy, neat! In the city center, but not noisy and without fuss!
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3
October 31, 2022
The hotel is great. Continental breakfasts, plus full board service. The staff is wonderful. But I was unlucky enough to check in on the third floor, above the balcony with a smoking room. There is a constant smell of ashes in the room and despite the fact that I asked three times, the room was not changed. For that, a star.
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December 22, 2023
Everything is great, but one big minus is taking a shower in the morning is a whole problem, either boiling water or ice water...
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3
October 30, 2022
The hotel is good, stayed 3 times. The staff is very adequate. The breakfasts are average, but the restaurant itself is terrible- I do not recommend it! In general, despite some roughness in the work of the hotel, I was satisfied with the price /service ratio.
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December 3, 2023
Great hotel, clean, good design, nice to stay in
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August 2, 2023
The breakfasts are great! Thank you to the staff for their hospitality and responsiveness. The location is great.
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1
February 23, 2024
The rooms are not completely clean, the furniture repairs are getting old, the food is one-sided, there is no fitness for a standard room
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1
July 16, 2024
The location is great. I would like to improve the breakfasts.
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2
March 17, 2024
I often travel to Kazakhstan, I will stay at this hotel. Everything is good rooms, insulation, interior, location, breakfast.
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March 31, 2023
The interior is beautiful and cozy, it is clear that it was renovated not long ago. But the service is not so good (3) the staff is not customer-oriented! Without a smile, without a greeting, etc.
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August 21, 2022
Good European three or four stars. Who is used to this, you can safely choose this hotel.
The hotel is new and it can be seen that it is constantly maintained in good condition. All in pleasant green and olive tones. They clean it every day. They put in new water every day. The rooms are not large but cozy. But the bathroom is spacious.
The buffet breakfast is served until 10:00, but many dishes finish 30 minutes before the end without updating. The food is quite monotonous, but it does not bother you for 2-3 days of stay. The main problem in a restaurant is where to put the lid removed from the pan to put food on your plate? There's just no place to put the lid on.
Very tasty cherry juice and carrot cake!
About 50 percent of the visitors are Arabs with their families.
The staff is polite, but they won't tear up to help the client.
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July 26, 2022
Everything is great, the location decides. The breakfast is good and the rooms are comfortable. The restaurant is not very good, it is better to have lunch/dinner somewhere else. There is a currency exchange nearby.
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June 24, 2023
A great place to organize events! Thanks for the uninterrupted event to Anya from the conference center!
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3
September 13, 2021
It's a great place! The design, the service, the food are all wonderful! The staff is very polite and friendly. I received very positive emotions. I advise everyone!
They only have a small parking lot. Opposite the Uighur tetar are located
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3
March 6, 2023
Beautiful rooms. A beautiful hotel. Delicious breakfast. In the warmer months - on the veranda. The staff is very friendly.
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December 8, 2023
A very pleasant hotel. Good location. Excellent breakfast
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October 15, 2022
You will be surprised, but for my husband and me, this hotel turned out to be better than the intercontinental)) nice new rooms. 4 I bet that in our room the plug in the sink has sunk, and the upper drain is not connected to the siphon, as a result, all the water began to pour on the floor. Well, the shower door lets water through, too, everything is on the floor.
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April 29, 2023
I will say not as a guest, but as a resident of a neighboring house, the administration of this hotel cannot even organize the removal of its garbage, but takes the waste to neighboring yards. Being bestial to the neighbors of nearby houses, is it possible to treat the guests normally?
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October 12, 2024
There is not enough SPA. Otherwise, everything is fine!
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September 4, 2022
The service is poor, and the location of the sockets in the conference room is inconvenient. Lunch is not tracked by the number of guests. We were late - there were not enough dishes. The coffee machine did not work, and there was no coffee separately for one day. The room is not equipped completely for wheelchair users, I had to buy a facility for the sanitary needs of the guest, although they said that everything is there!
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October 7, 2023
The hotel is new, clean, the breakfasts are good, but the doors are cardboard, the room is cold, the pillows are terrible ... unfortunately, 3 nights in the hotel and I didn't sleep properly.
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June 22, 2022
It is very cozy, clean and delicious. Great location. It is especially pleasant to sit on the outdoor veranda in the evening. There's nothing to get to.
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March 19, 2023
A definite plus: the location of the hotel.
Room cleaning leaves much to be desired: dirty towels will be taken away, and new ones will be forgotten, tea and coffee will not be updated, and so on, etc. Coffee cream is not available.
There is only one trash can per room, in the toilet. There is no room, it is very uncomfortable.
There are no irons in the room and they do not bring: There is a small soulful ironing room with one board and one iron for the whole hotel.
The restaurant staff does not know what to do and this is not at all with a full landing, but with individual guests. Even they forget to take the terminal and the pen with them)) One good thing is that the cook cooks deliciously.
The wifi at the hotel flew off, they couldn't fix it for 2 days and 2 nights, maybe longer, but we left
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July 1, 2024
excellent hotel, good location
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April 22, 2024
good cuisine, cozy rooms, the right location
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4
November 28, 2023
In general, the hotel is normal, but the rooms have a large number of comments that catch your eye
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March 14, 2024
Quite a decent hotel, fresh. Good rooms
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3
May 9, 2022
Disgusting.
1. On the morning of May 09, Kazakhs made a scandal at breakfast, shouted: "Russians, go to your Russia." The hotel manager, instead of calming everyone down, suggested that we go out and sort things out on the street.
2. On the second day of stay, they did NOT bring in the room: toilet paper, water and garbage was not removed. Number 514.
3. When I called the reception, the employee hung up the phone twice. When I called again, I said: "You need to go downstairs." I go down, stands and laughs in my face. I'm asking: "Does it bother you if we leave bad reviews?", in response: "I don't care." And he's laughing. Yes, by the way, her badge is fake, she is not Anastasia.
Well, what can I say, the hotel itself is kind of new, but the staff is the bottom.
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November 26, 2022
Nice, clean hotel. Delicious buffet breakfast. There is a 24-hour fitness room on the 1st floor
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May 30, 2022
Nice hotel, friendly staff. The location is very good. Good breakfasts.
We stayed as a family, everyone was satisfied. You don't need anything else from the hotel
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3
October 19, 2022
A nice modern hotel with an interesting interior of corridors and rooms. A convenient conference room that can change its size as needed.
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November 16, 2022
There is nothing to talk about, you can not cancel the bill, payment is by default, we stopped by the rooms, we were very surprised, without details the bathroom turned out to be dirty, it was not cleaned, black hair on the bed sheet, joints of governesses, after the remark everything was fixed, but the sediment remained...
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1
January 31, 2024
A great place to organize master classes or master mines
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