Kcell's office. It's a little difficult to get to it. The interior is quite spacious and clean. The operators are polite, explain everything, answer all questions. There is a waiting area. Digital documents were not accepted (as of 01/23/2023). It is necessary to bring the originals with you.
I am roaming, there is enough money for the subscription fee. The phone is constantly on wifi, data roaming is disabled, I do not use voice calls. An SMS comes with a warning: the subscription fee will be deducted on such and such a date. Money with a small margin. On the day of withdrawal, an SMS arrives - there are not enough funds, 190 tenge was withdrawn per day, another 540 in reserve. I'm contacting support. Some strange instructions from the operator of the Maftuna: turn off the data, switch to 2G/3G, reboot. I do everything, I say "roaming", I turned off data transmission specifically so as not to go into negative territory.
How long do you think I've been chatting with her? I have been waiting for an answer for more than an hour, no one has given me an answer. I waited until my patience ran out. There is no service… I do not recommend the operator. Choose alternatives in the KZ with the best service
A large service center. All types of services for individuals. There are contract phones and smartphones on sale. Balance replenishment points and an ATM.
The staff is polite, but the promotions are not for all types of phones, for example, there are no cell phones from Xiaomi, and in general, Activ seems to be engaged only in advertising, they constantly send SMS with their promotions to cell phones, they still call, stop advertising, improve services. For example, it often happens that Happy bonuses are connected themselves when you check the balance, you do not need to insert your unnecessary services, and you also call the Call center.: This is not our service. I called on April 25, I won't write the operator's name. I'm tired of these inconveniences from your company.
The best operator in the KZ. Full coverage in cities and on almost all intercity routes. The whole family has been using kcell's services for a very long time. Good Internet speed. Fast service. The operators in the service centers are very competent and will always answer all questions...I recommend.
Fast, prompt service
I am glad that now they work on Saturday too
They also sell mobile phones, mainly iPhones, Samsung
Nice office, light.
The only downside is when it rains, it's hard to get to the office. There are puddles on both sides, like the sea.
But in general everything is normal
They removed the installments for phones and communications, previously they turned off the connection when not paying, now the interest in the money is ticking! I no longer take equipment under contract
The operator is average, took my mobile number from me, their user is 7-8 years old for the fact that their state bent in court in 2015 and they returned 23,000 tenge to me, illegally withheld from me over the years extra%!(((
a good location, a large hall, a lot of managers, but the connection is so-so, then they write off the Internet more than they used, then it shakes badly