Kcib
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Чуйский проспект
158 m
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11 reviews
November 1, 2022
Terrible customer service, namely Aknur Dayyrbekova did not want to serve me with a child without a queue, she said that even with a child they would serve through a coupon, as far as I know, people with children are accepted everywhere without a queue, while she said so confidently loudly in front of everyone. I went to another bank where I was served perfectly and without waiting in line.
I will kindly forgive the administration to look after their staff for the quality of their courteous service, especially people with children and the elderly.
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April 1
The worst service for Legal Entities. Legal Entities — run past KICB or this particular branch. Waiting from 1.5 hours even for the simplest questions. To change your documents, you will be asked to come and stand in line two more times)
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March 26, 2020
При всем уважении к банку, клиентом которого являюсь, это самый проблемный и ужасный филиал – бесконечные очереди к банкоматам и в зале. В среднем, 25% времени один из 2-х банкоматов не работает, в половине случаев не выдает чеки. В зале очень часто из 4-х кассиров-операторов работают только 2. Если Вам некуда деть 2-3 часа своего времени, выпейте успокоительного и идите в этот филиал – "KICB-Запад" :).
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