I was buying tiles. Good attitude to the client, patient, liked everything. 4 stars for the fact that the tile was sold, but they did not advise that a fugue is needed and you can order it from them right away. I had to go again and pick up the fugue.
We took porcelain stoneware to the kitchen and hallway. When the master had previously laid out, it turned out that the tiles 60-60 differ in tone. The horizontal tabs in the bathroom also differ in tone. They called them and said that this could not be. They left it like that, because there was no desire to take 500 kg back.
We sold tiles from the same collection of different sizes. After discovering this fact, they proved that everything was fine and "others put it that way too, you can get out of it."
A very good choice and attentive consultants. During the day, everything was arranged, a convenient time and day of delivery were chosen. The broken tile was replaced without any problems (a pack broke during transportation).
The store is like a store, nothing superfluous and nothing special. And it is very difficult to find something. Everything is confusing, the store on one side, the warehouse on the other, the entrance to the store is terrible. The staff is friendly, I would even say a little intrusive.
Many thanks to consultant Alexey for his professionalism, responsiveness and customer care. We arrived, chose a sink for the bathroom. We are very satisfied.
In general, the choice is quite large. However, there is no way to pick up a tile from the original collection.
As well as inconvenient stands for choosing plates and disgusting lighting
The interior is good, a large assortment of tiles. But the manager who served us... He doesn't belong in this salon. If I hadn't come to buy tiles from them, I would never have bought anything with such an employee. We were waiting for the calculation of the tiles in the toilet at 8!!!!!!!squares for an hour!!!!!
I am delighted with the abundance of goods, truly for every taste, although prices bite, but this is a vice of our time. The staff is friendly and professional. Keep it up, guys!!!
Tile selection.There are a lot of samples, as a result, there is nothing in the right volumes from the selected one.Wait a month for the order.We couldn't wait.We chose from what we had.It would be better to leave right away.We bought it and brought it.It's broken in 3 boxes, okay, they replaced it without any problems, that's a plus.And the laying begins...On the layout of Maxim's manager, the two types fit perfectly together, but in reality..The tile 60 by 60 turns out to be 59.5 by 59.5, and everything is in disarray..But the seller's answer is:the permissible run is half a cm, cover it with a fugue and everything is OK. .Yes, I imagined laying Italian-Spanish tiles in a different way!!! And I wanted stitches that fit together properly! It turns out I wanted a lot.And the result is the same-no one is interested in the client's problems.Yes, the run-up is acceptable, acceptable during production, but not during installation.Dear store management! Put a tile with floor-length seams in your bathroom and get aesthetic pleasure.!In general, measure the entire tile yourself.There is nothing to hope for the professionalism of the managers of this store.And even more so for the sympathy and normal reaction of the leadership. Sorry for the many letters...
Thanks to the salon staff for their help in selecting tiles, especially Olga Zhuk, immediately takes into account many points: the features of laying, layout taking into account tile formats and room sizes, possible combinations and combinations of collections. Veronica quickly drew the layout, special thanks for your patience, drawing several options in controversial situations.
I like absolutely everything in this store. The interior, the staff, the prices and the quality of the tiles. The variety of the assortment is simply amazing. Sellers with a smile, they will explain everything to the smallest detail, even though we bought there 3 times only, you just can't make the whole apartment with granite)))
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Алла
Level 7 Local Expert
November 29, 2022
Of the "consultants" present in the salon, no one even came up, they were sitting with their faces buried in computers, in order to at least clarify at least the presence of tiles, they had to distract, moreover, each time someone new, there was no question of assistance in the selection at all, she ran from hall to hall, took tile samples and put them to the other one... No one even asked if I needed help. There is a choice of tiles, there is no service.
We must pay tribute to the warehouse - 2.5 tons of tiles were loaded promptly, in 15 minutes, therefore 3*)
Excellent tile and plumbing salon. A large selection and experienced managers. It is convenient that in one place you can pick up plumbing for any budget.
We ordered a tile, a completely defective batch arrived (white dots on a black tile). A cast of the same quality was brought to replace it. There are no high-quality tiles out of 17 boxes. The result: the time spent, the strength and nerves, the transfer of the tiler's work and the timing of moving to his home. One negative and that's all!!!
Many thanks to the sales consultants Andrey Sukhoi and Ekaterina from the salon on Logoysky tract 21 in Minsk for their attention and help when buying tiles. We were very satisfied with the service and quality of the product.
There is something to see, there is something to choose. First of all, focus on stock availability, otherwise you risk finding out that there is one and a half squares of the desired tile left
A store on the Logoysky tract.
Okay guys. It's just a top. Previously, they could not bring tiles to us, they constantly said that "this is not how it works" and the manager in the salon said "I don't know, I'm pregnant at all, what do you want from us". As a result, I wrote one bad review - they immediately found the time and brought it. However, only a part was brought, and the rest was said to be brought later. Okay The order is from May 3, we are still waiting for this "later". The manager says that there is no tile, it has been gone for three months. The construction is underway, they already thought to buy from others, they said that they were still looking from one warehouse and everything was there for a long time. Honestly, do they even work there? Or is the task to sell, and then the problem of customers? Honestly, we want to get what we paid for and not come back to you anymore because I've never met ANYTHING like THIS.
A wonderful salon with a good assortment of tiles. The head is very responsive - he gave out Polish tiles absolutely free of charge, which I lacked so much to complete the repair (and which I was looking for in these salons all over Minsk - in leftovers, since they disappeared from sale, and it is possible to buy only a large batch for the entire quarter)
The store's management treats its customers terribly. During the registration and selection of goods, the workers rattled and knocked terribly while removing the old tiles. I couldn't hear anything. Disgusting attitude towards customers