In June 2024, I underwent treatment at the multidisciplinary surgical department of the Kegiep Medikus Medical Center located at 45/1 Bukhar Zhyrau Boulevard in Almaty. The surgeon of the highest category, Nikonov Igor Olegovich, performed a wonderful laparoscopic operation of a 2-sided inguinal hernia with a TARR mesh. Igor Olegovich is a very qualified doctor with a capital letter, he has a huge professional experience and a sincere desire to help his patient. Also, I would like to express my great gratitude to the anesthesiologist Dzhuzbaev Zholdabai Omirbayevich for his professionally performed sedation and anesthesia process during the operation. Thanks to the kind and skillful nurses who prepared for the operation and helped me after it was completed. The operating unit, in my opinion, is equipped with very modern and versatile medical equipment of a new generation. I spent three days in ward No. 8 of the surgical department, under the supervision of my attending doctor Igor Olegovich, head of the department Margarita Muratovna Musabekova and the doctors on duty. According to their appointment, caring and experienced nurses gave me systems, antibacterial, painkillers, etc. injections. The comfortable and large single room is equipped with a comfortable functional bed, a spacious bathroom with a shower and a bathroom. There is also a TV, refrigerator, kettle, Wi-Fi, necessary furniture, dishes and a snow-white bed. And the large observation windows, from floor to ceiling, offer a beautiful panorama of the city. Delicious 4 meals a day are served at home in special closed trays, where it does not cool down for a long time and the patient can eat after a while or in portions. The department is completely quiet, everything is very clean and tidy. The medical staff is always very polite. My health has improved. Thank you very much to all the staff of the department!
Returning to the beginning of the story, I want to add that the multidisciplinary medical center Keruen Medicus is a large 8-storey building with a beautiful facade, original and stylish interior design, comfortable furniture, and a cafeteria. There are good repairs everywhere, wall paintings, paintings. A well-established mechanism for the work of medical staff and the absence of queues. I quickly got through to the operator from home and made an appointment with Igor Olegovich. I had difficult and long-term hernias. But already at the first visit, I was sure that this particular doctor would help me and do it well. As a person, he is businesslike, polite, collected and very punctual. Thanks to these qualities, the doctor successfully conducts outpatient appointments, monitors inpatient patients, operates regularly and performs administrative work. He speaks about the most important thing, clearly and to the point: what is an operation; how to prepare for it; what examinations to undergo; how to prepare the necessary documentation. After treatment, Igor Olegovich introduces the patient to all the limitations, gives recommendations and conducts monitoring. Within 2 days, I passed all the necessary tests and examinations at the medical center. Simatova Saida Arkenovna, a therapist who was very attentive and not indifferent to her work, underwent a full examination and received admission to the operation from her. The receptionist's female consultants helped me sign a contract with the medical center, advising me during the examination and answering all my questions.
From the bottom of my heart, I thank all the employees of the Kegiep Medikus Medical Center for their work! I sincerely wish you good health, family well-being and success in all your endeavors!
Sincerely, Dmitry Shcherbakov.
Almost everyone liked the maternity hospital, except for food - not enough. Wonderful doctors from gynecologists to nurses. The only time was when the babysitter brought my newborn baby to
to my lips, to which I made a remark to her, and she gave me a sidelong glance in response - it's unpleasant, to put it mildly, when a stranger allows himself to kiss your child. In general, I recommend the maternity hospital, good doctors, a good ward, the staff is responsive. I did not regret that I chose this particular hospital.
+The clinic is well maintained, it is easy to make an appointment
- there is no cooler anywhere in plain sight
- I went to a neurologist, I had to pull out every word from the doctor, instead of consulting, I just got a sheet with an appointment.
And what about me, why it pinched, how to relieve it, what to do, etc. - in general, the doctor did not tell or explain anything, I had to ask her all these questions, she answered them dryly. I still did not understand what the "consultation" was.
A beautiful building , well equipped , but !!! You can count the specialists on your fingers . There's a lottery here, who's going to get the question??? I especially want to mention the doctor Burakhanova Shuga Balgynbekovna , and she is the head of the department ( it 's amazing how such an incompetent doctor could be appointed head ) . Initially, seeing her from the outside, it seemed that she was meeting and escorting IMPORTANT guests , statuesque , wealthy. She doesn 't even greet the others in return !!! In principle, if your clinic needs such an option, it is just for this function. It's called a hostess, not a head doctor. The doctor is obliged to treat!!! There is a difference!!! Please pay attention, talk to the rest of the staff individually, I think they will tell you a lot about her. Otherwise, they will be afraid to tell the TRUTH in front of everyone at the meeting !!!
She can 't make the right diagnosis , I'm saying this for a reason , several times she had a tk appointment with the receptionist , and those few times were all absurd . I was tempted to undergo repeated examination by other specialists . After her appointments, her condition worsened, they simply did not treat what was necessary.
I ask the management to conduct a professional check and a serious one! Pay attention to the rating of your clinic thanks to such specialists . " The money is not small, the location is convenient, the clinic is well equipped, but the people working in it do not all fit in, moreover, they spoil the reputation. And this can lead not just to criticism , but to litigation.
The staff at the reception does not know anything! If you try to make an appointment with a doctor, our doctor does not work, he will try to convince you that he is there! If you want to sign a contract, they don't know the prices, it's worth it, they call the prices from a fool. They can't answer any question, they need to ask again or clarify, even how long they work on Saturday! Thus, you can stupidly make an answering machine, and not keep such!
It is very pleasant to visit this center. It has been fixed since 2019. It is very important which managers work at the registry. On my last visit, Aisulu helped me a lot. I Give You A Huge human Benefit. Doctor's appointment
They will pick you up at the most convenient time if several specialists are on the same day, and the time gap is convenient for me. This time, I managed to get through all the specialists necessary for my diagnosis. Everything went well.
I am attached to this center. And this means there is medical insurance. When dealing with severe pain, I was offered treatment by the doctor I went to on a day off at another center. Naturally, tomorrow I will apply to another polyclinic at my place of residence, I hope to meet responsive doctors there and not indifferent ones.
I like the location and the service. Prices are above market prices. The diagnoses made here are unmistakable. The doctors are competent, but you need to make an appointment in advance and sometimes wait a long time.
My mother Galina Alekseevna was operated on, she was admitted on 02/15.24 for a planned operation, the operation was performed by Kairat Kulemynzhaevich. We would like to express our gratitude to him and the entire operating group and to anastasiologist Andrey Afanasyevich. Nurse on duty: Tananbayeva Ainura, Zhuravleva Irina, honey brothers Ablay and Aibek, for their attention, respect, professionalism. I wish everyone good health and success in their hard work!
Клиника по меркам Алматы далеко не дешёвая, но при этом не все врачи имеют квалификацию высокого уровня. Я был у терапевта, ЛОРа, уролога и т.д.
К примеру уролог не знает что массаж простаты, как метод лечения простатита не эффективен и в мире давно уже не используют его для лечения, но и запрещать не будут, т.к. это самый эффективный метод получения секрета простаты для анализа. И таких вещей достаточно, толи люди не хотят просвещаться и читать профильную литературу, толи поддерживают это незнание с целью обогащения - я не знаю, могу только догадываться. Знаю только одно, что вся такая литература доступна на русском языке, т.к. это один из 4х языков, на который переводится вся научная и специализированная литература научного сообщества планеты.
I had an operation here , ENT practice , operated on Ilyinsky . Five floors , turnstile , elevator , toilets on each floor , the interior is not very bad, there is a pediatric surgery, maternity ward, Elderly people come to yoga, swimming. The prices are moderate, as in many paid clinics. And the dining room , the food is delicious at home .
Very professional doctors, highly qualified, everything is very clear and there is no empty talk about the case. But everything is very difficult with payment
In August 2021, our second son was born here, the birth was excellent thanks to the professionalism of the staff. Comfort, care and care for sane money.
Лечиться здесь дорого. При этом цена не всегда равна качеству. Само здание хорошо построено, чистое. Находиться внутри приятно. Есть парковка, аптека, стационар, выезд врача. Все в общем-то вежливые и стараются помочь. Правда путаются в ценах, сперва говорили приём у травматолога 8000, когда записывался, потом стал 13000, когда пришёл на приём. Опять же травматолог толком ничем не помог, но это возможно мне так показалось. Осталось впечатление как о типичном нашем местном бизнесе, когда инвестор или собственник вложились в здание, в оборудование, а в персонал и уровень сервиса вкинули сколько осталось от стройки.
The call center made an appointment with a doctor, who, as it turned out, was on vacation. We drove 1.5 hours in a car with a small child to find out. To just come and go back
The pediatric surgeon is on top! Thank you very much! He was observed with a fractured finger in a baby . The child has never cried! A great doctor and a great person! The staff is friendly! I highly recommend it
Отзыв будет только от одного посещения конкретно к гинекологу. Пришли с супругой в этот медицинский центр с мыслю рожать там платно, принесли с собой кучу документов. Гинеколог была максимально отстранённа, ничего подробно не рассказала, особо документы не смотрела, хотя они относились к делу, в них шла речь об операции на матке. Примерно как в унылой районной поликлинике отмахнулись от нас стандартным набором ответов, хотя платные роды там стоят не дёшево, про программу мало что рассказали, дали прайс и попрощались. Естественно рожать мы туда не пошли. Возможно в клинике другие специалисты работают лучше, но гинеколог испортила все впечатление.
An excellent medical center, clean with well-established work of the medical center. Surgeons Igor Olegovich and Margarita are high-class professionals.
Well, Kairat Erkinovich is simply the best doctor. I fixed my nose and cured the lacrimal sac canal. The operations were successful. The staff are all great. Everything is clear. Thanks
Чисто, цивильно, приветливые администраторы на рессепшн. Хожу в центр матери и ребёнка к гинекологу, профессиональный и внимательный врач Байболова Жанар Ибадуллаевна
Everything is fine, the attitude, the service, the daughter is giving birth for the second time, only everything is strict (for visitors), maybe it should be so..
Свозил тётю для обследования сосудов ноги, и как медцентр все красиво , аккуратно мимо вкусом. Насчёт мед и другого персонала сказать не могу, потому что честно сам не сталкивался. Давайте будем все здоровы!!!
Шокировало путаница в записях, из за чего часто беспокоили ошибочно. За прием к врачу травматологу заплатили 11 000 тн, но при этом выписанное лечение тянет на 1 000 тн. Лечение не помогло. За то на диагностику потратили достаточно. Не довольны. Вызвало сомнение в профессиональности врача/ей в этой клинике. Проблема с парковкой.
Очень чисто, персонал вежливый.
По квалификации всех врачей сказать сложно, были только у травмотолага. Лишних платных процедур не навязывали, а даже наоборот....
Все пафосно и круто. Для инвалидов нет скидок. Цены выше средних. На МРТ запись равна живой очереди. То есть кто пришел, того и обслуживают.
Девочки на ресепшен не все в адеквате. Зато рядом есть номер телефона доверия. Позвонил и вопрос решился быстро и вежливо.
Плохо, что надо добиваться нормального обслуживания за свои деньги призывая руководство.
Хороший медцентр ! Особенно Ардак Маденовна , физиотерапевт ! Спасибо ей большое , очень внимательна к пациентам , профессионал и главное лечение очень помогло !
There's no point in signing up, everyone climbs in anyway without recording. There are obviously not enough ultrasound specialists, too, everyone climbs without recording.
Операторы некомпетентные. Объяснила причину обращения, уточнила, действительно ли врач в состоянии решить проблему, и меня убедили приехать. В итоге потратила время, деньги на такси, и меня врачи отправили в другую клинику, при этом на жаре проблема только усугубилась.
Взяли услугу патронажа младенца. Обслуживание менеджеров на высоком уровне, все быстро и четко. По самой услуге мы еще в начале пути, но знакомство с врачом было оч хорошим.
Во первых до них не реально просто дозвониться, во вторых специалисты только на бумаге, а на деле ничего не умеют, в третьих даже слов не хватает, чтобы описать, с чем мы столкнулись с женой.
Единственное спасибо большое врачу хирургу и анестезиологу, за хорошую операцию( у жены было ПКС), а в остальном это просто кошмар, ребёнок чуть не задыхнулся от того что его не правильно помыли, почистили после ПКС, педиатр тоже ничего не может сказать и ответить на всё это. И причём мы оплатили не малую сумму 1 млн тенге, примерно 2300 $, качество обслуживания на очень низком уровне, рекомендую обратиться в другое место.
P.S. дорогое не всегда значит лучшее.
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Александр
Level 12 Local Expert
September 13
Decent service, qualified staff. The price tag is above average, but it's worth it)))
Пока ставлю 3 звёзды.
Стала на учёт в этой клинике. Планирую роды.
В городе пока нет более лучшей клиники. Пришлось выбрать Кируен. Пока много косяков со стороны персонала.
Обслуживаться мне еще месяца 4 точно. Вернусь еще с отзывом
Замечательная клиника, отличные врачи и отдельно отмечу кабинет физиотерапии - Ардак Мадибаевна назначает нужные процедуры, которые посогают быстро восстановиться 👍🏻