As a fast food chain, KFC is known for its chicken dishes and, of course, French fries, which often arouse certain expectations among customers. In general, visiting KFC can be different, and the experience leaves mixed impressions.
When I ordered the French fries, they weren't quite fresh, which is definitely disappointing. The expectations of fast food are related to the quality and freshness of the dishes, and when French fries seem like yesterday, it creates a sense of lack of attention to the quality of the food being prepared. Such a nuance as the freshness of the side dish plays an important role in the overall impression of the order.
As for the main course, it often happens that the chicken is presented in an attractive form, but sometimes there is a situation with serving — it may not meet the standards.
In general, we can say that KFC offers a varied menu, and there are many positive aspects in it — for example, fast service, but sometimes the quality and freshness of the dishes can disappoint. This makes visiting KFC a fairly neutral experience: expectations do not always match reality, and each customer can decide for themselves how important the quality of service and the freshness of food are to them.
Disgusting, yesterday 05.03 at 19:25 I made an order through a self-service checkout. I took 4 double cheeseburgers and 2 pieces of Hot Trio for the promotion.
1. A double cheeseburger is when there are 2 slices of cheese, I had 1 slice in all of them.
2. 1 sauce was not reported.
I took everything with me, and of course you won't turn out the whole package on the spot and open the packages to check how many slices of cheese there are.
Extremely unhappy with what is happening, check the cameras as your employees collect it all. The impressions are only negative!
This is some kind of horror, I waited for my 2 unfortunate burgers for 30 minutes, while there were not many orders. I don't understand what you can do for 30 minutes with these burgers. And the burgers themselves turned out to be dry, they regretted the sauce (this is probably the longest kfc
When I brought home 2 twisters, I was upset. In the photo, the Twister is original. 136g. I started eating, but decided to warn them before going to them, and took a picture. A huge underweight. Stealing??
I have great respect for the work of catering workers, but I cannot remain silent here. I repeatedly come here with my child and observe the same picture: very slow work of the staff, even at low workload (3-5 orders on the scoreboard), you wait more than 10 minutes. Dirt on the tables and floor, when an employee is called to the cashier, there is also a long wait (10 minutes).
Even once she asked me to give me a rag or napkin myself and I will clean the table and sofa myself, which I received a lapel-turn in a rough form. And only once from the third time, an employee came and cleaned the table. The food itself is delicious, I won't say anything, but the nerves and the atmosphere are not worth it.
We were at the KFS today. They were sitting at a long, narrow table. They came, it was dirty, I asked them to wipe it, or give me something to wipe the table. I was told that there are few employees. OK, I wiped it. We had a big company.
We had a snack, everything is fine, thank you.
I was confused by the overflowing trash cans. There's just nowhere to throw the trash. My husband crushed it to fit ours. It was only 15-00 ...
Guys, please clean up the garbage in a timely manner, because of this you will have more satisfied visitors!
We came in several times, the service is incredibly slow
Sometimes, until you remind them, they won't start collecting
One minute after the reminder
And this is not the first time this has happened
It's fine, but it can be better, it's not about hard workers, but their number, two workers at such a passable point (and they often cost that much) is a management mistake, if you add a couple of people to a shift, the result will be much better
P.s. I change my mind, a disgusting point, according to the owners of a cheeseburger with does the photo look normal for a position that costs five kopecks rubles?
There are not enough tables sometimes. The food is delicious. An hour before closing, some types of sweets disappear. Well, it's understandable. But without the CFS, honestly there would be no place to sit, have a snack, drink beer. So I hope the guys don't run away from this place. By the way, despite the small size, the guys work quite quickly and everything is very pleasant in communication.
One of the worst, if not the worst KFS in Minsk. There is always a very long service and dirt on the tables and floor. I have never seen it cleaned during the day.
04/21/2024 I was in this institution...The shift this time is very... good... I came with a child... I ordered a children's set with stickers...when issuing the order, the stickers were not provided until reminded..they gave away such a feeling as their own)) .. the napkin was placed alone.. He asked me to add a couple more pieces again... again, the same facial expressions as with stickers....I ask you to draw the administration's attention to the work of the staff... thanks for understanding..
You can be awesome with waiting! We just forgot about the order, we had to wait for half an hour until we reminded the staff about the existence of our order
A child with a girlfriend came in today, returned home with poisoning. It looks like a milkshake, or maybe a burger. My daughter's friend was punched in the order and brought standard potatoes, although she specifically asked for a rustic one. And, of course, they didn't change it after the error was discovered. Children will not be able to defend their buyer's rights😡😡😡 The impression is disgusting. I strongly recommend that the sanitary station pay attention to this point.
I was waiting for potatoes and an ai twister 20, very slowly. It's very dirty, the floors, the tables and the kitchen are a mess. The most impolite employees. If I had the opportunity, I would have given zero to the institution. I worked at the KFS in the arena myself, the flow of people there is unreal, and still we maintained cleanliness and speed of service. They work at a relaxed pace and very slowly. This is not FAST food, but SLOW FOOD
It was 19.06. The chic coupon 7070 was changed to 6060, the duet basket at 7070 cost 16p a month ago, now at 6060 22p. They added drinks that were "not enough", so also potatoes, sauces were not put. They've gone bad, a fat minus. 7070 top, 6060 complete nonsense
I was with my family in this place on 07.07.24, it was dirty, the trash cans were overflowing, the order was cooked for ages, instead of the original burgers they put spicy ones, the staff were talking some nonsense about it, the food was disgusting, sent to the trash.
Unfortunately, we faced a hanging in this restaurant..2 cheeseburgers should be 150+ grams each, but in the end they barely reached 100 grams each.. the chickenburger turned out to be not with a cutlet, but with bytes.. the potatoes are over-dried - like rubber.. The 8 sharp wings are dry, stale and seem to be made from pigeon wings.. for the first time, I was dissatisfied with this institution.
We have been waiting for an order for a long time, they do not announce readiness. When I went to the pick-up counter, I didn't see my order number on the scoreboard at all, only then I noticed that it was just put on the table and anyone can pick it up. Extra sauce was added to the order (thanks for that). There were only 2 napkins in the bag, the potatoes were cold and very salty, the burger was also cold and dry. Very cold. The tables and floors are dirty, with leftovers. The trash can is overflowing.
Ordered for delivery. They didn't put chicken in the rice bowl!!! Not a piece! This is a robbery of pure water. The burger was marked without lettuce - they piled so much lettuce as if they had added it on purpose. Deal with the employees and their attentiveness!
We went to eat after an active holiday and bought the original legs, they look terrible as if they had been lying for 4 months . why are they not watching the products here, they waited a very long time for a burger, they asked for an original one and made a spicy one
It was delicious, very fast, but 1 time I got a hair in the food, plus they joked like the one who cooked it was in a hat, as if I really had nothing to do and put hair in the food, so 3 stars
The service is terrible, the guy Alexey at the checkout does not really know the menu and cannot help with the selection. The kitchen is working slowly, the girl marked the order as ready, it disappeared from the screen altogether, I only then noticed that the order was on the counter, but it was not on the screen. The girl didn't even bother to say that he was ready
It's a terrible place, cold and busy. On shift, three people do everything, it turns out very slowly. The food is cold and tasteless. The chicken is 10,000 years old, judging by the color. The tables are dirty, there are no trays. The trash cans are all full, there are always a bunch of kids running around under your elbows. I do not recommend it.
The place is quite passable, located between the entrance to the wholesale store and the stairs to the 2nd floor of the shopping center. Even with a small workload of the institution, a very long wait for an order, sometimes it takes up to half an hour, and until you come you will not ask in what light your order is, it will not begin to be collected (this is if you go in with your family and order a snack for everyone)
We took a combo with a friend for four rubles, the dry cutlet and the bun itself did not go very far.then they took the original legs instead of the original, they put sharp ones and I had an allergy, the service was zero, they waited for the order for 40 minutes
Employees work extremely slowly at any level of workload. Once again I get really unheated burgers. It's very dirty. And, of course, a bunch of screaming schoolchildren
There is always something that is not reported, something will be confused, then the cheese boxmaster without potatoes and vegetables, then the cocktail with the wrong taste, the sauces in the twister are always different, the food quality is several orders of magnitude worse than in other CFS
The worst CFS of all.Constantly dirty tables, the kitchen works extremely slowly.There is a separate story at the checkout, instead of helping with the choice, the employee said look at the coupons on the website (shift 29.10)
And why are the employees working with food not wearing gloves?
The horror is specific
We ordered 2 burgers with my daughter, icarus fries and coffee. The burgers are cold, the buns are crumbling, the coffee is terrible, it feels like it's diluted. Only the potatoes came in and the sauce, because it is impossible to spoil it.
Some kind of horror. The tables are dirty, there is garbage on the floor.
A cherry pie is either one or the other kind of not edible.
The nuggets are half raw.
I don't recommend it.
Uncomfortable furniture, furniture in poor condition, dirty tables and seats. On food: ice cream is often underused, I want to come with scales to check how many portions, but it's sad that I couldn't quickly find on the menu how much this or that product weighs. You place an order without knowing: what are you buying and what is the weight. For the mass market, prices are high. In many bars, prices are lower. Since there are much larger portions by weight.
The waiting time for the order is 25-30 minutes. Sorry, but watching some woman running around and looking at the ceiling instead of collecting orders is rude.
Not fresh cold food, the order was ready, but it did not appear on the screen. They work slowly and very dirty!!!
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Dmitry A
Level 5 Local Expert
December 12, 2024
It was called a cheeseburger. The price is 3.9rubles per piece. I took two. In the second, the lower loaf is broken off. Well, a huge piece of the famous chicken