I was at the institution on the 20th. I waited for my order for 30 minutes. While waiting for 20 minutes, there was one person at the checkout and one at the cooking, then another one came to the checkout. I also called on the phone, which should solve all the problems according to the assurances of the restaurant itself. No one answered the phone
27 made a purchase at this establishment. We bought two kids baskets. For the price of 9.90 each. However, the menu includes 2.80 chicken burger, 2.80 potatoes + sauce and 1 ruble juice. In total, 5.60. Are you saying that the stickers cost 4.30? However, after looking at the receipt, we saw the following. Chickenburger 3.19 sauce 1.25 juice 1.14 potatoes 3.18. The taste of the chickenburger is terrible, I attached a photo. The meat is not fresh in color, the cabbage smells unpleasant.
cold food, there was no sparkling water, terminals are not working well, dirty, there are few napkins. the only good thing is that the potatoes are hot and crispy.
That's all, the fairy tale is over, for now everyone😔🪑
08/24/23 ordered a potato and Cola burger. The potatoes are just wet and tasteless. The burger is generally a nightmare, it is extremely dry, there is no sauce at all, the onion is cut like for pigs in huge thick cubes, or rather even cubes. And the meat is so dry in the burger that you could hammer nails with it.
This is about food.
Now about the service. Waiting for someone at the checkout is a quest, the cashier runs around in a panic collecting orders, although there are enough people at the checkout.as a result, after standing for 5 minutes, you go to an electronic vending machine.well, in principle, the concept is like in the most budget dining room, you're sitting talking, and then suddenly the order number is shouted at full power, it was even funny)
I went to the KFS for 5 years , but this is the second such experience, perhaps the kfs is already everything, we need to forget about them.unfortunately.
1. Very slow
2. The employees are clearly not qualified.
3. When I was in the recoil zone, several French fries fell, and the employee picked them up with his hands, without gloves, and put them back.
4. There are no lids to the buckets.
There are no questions about food, everything is done according to standards. Delicious!
A thorough study of the staff is necessary.
There is always something wrong with this CFS
Their food varies from day to day
Sometimes dry, sometimes unsalted
They constantly forget to put something (napkins , sauce )
They didn 't put napkins on today , the wings were terribly dry , and I'm not talking about burgers at all . The booth is very callous . If desired , you can break her teeth .
Honestly? we have long forgotten how to cook really juicy chicken at this point. Every time you ask if you have meat, no more than 5 minutes after cooking, they do not answer me, referring to the fact that this is classified information. I'm sorry, your dishes cost a lot, and I want to enjoy juicy, fresh chicken, not dried breadcrumbs, dry, not juicy meat. French fries are often dry, the oil changes very rarely, judging by the smell of potatoes. If I had been listened to carefully when ordering, and I warn you that if the meat was stale, I would change it, then there would be much less waste, and accordingly, financial losses too. If the staff doesn't like it, it's not fun to work here, it's better not to. The service is reduced, respectively, salaries are also reduced, there is zero motivation, so the quality of the dishes suffers terribly. The management will either take action, or sooner or later the point will close. Unfortunately, I no longer visit this institution in this location.
Order: ice cream cone
- Sorry, we're out of horns, let me make it in a cup
Made.
- Sorry, we ran out of spoons, I can only offer you a fork
It's tinny.
Terrible service, I made an order through the app, literally in minutes, I received a notification that the order was ready. Coming to the institution.
There is no one on the order issuance table, after standing for 10 minutes, no one bothered to come up, I had to call out to the nearest employee to receive my order, telling him my order number, he just looked and did his job further, after another 10 minutes, the order was picked up, but the wrong sauces were put in When ordering, to the question: why are the wrong sauces in the order, they replied that such an order had arrived.
To the question: what to do with sauces? The employee looked at me for 5 minutes and was silent, apparently it is difficult to change
I ordered a basket l, the chicken is terrible, tough and small, it feels like it has been lying for several days
Or maybe someone from the administration will pay attention to the staff and service in this place? This is the tightest point of the CFS: how can you wait for an order for HALF an HOUR on WEDNESDAY, when they usually already have blanks for the future? When the staff is on the issue specifically (jokingly, laughing) The room screams VERY loudly and burns out, a fierce kringe is caught and turns away from this institution.
Sunday 15.00. We stopped for a snack. 1 person fries potatoes, designs hamburgers, distributes orders. One! Man! For 30 visitors in the hall. They didn't wait for her at the checkout, not really, they ordered through the screen.we sit for half an hour waiting for our order, on the screen for 10 minutes 1 order 555 is just ready. Dear KFS management, do you really think that 1 person at lunchtime is enough? Stop saving on the number of staff and the nerves of visitors!
I'm changing my review. previously, the food was delicious and fresh, but in two years everything has changed, so now I don't want to go here. I ate 3 times and the chicken was always rancid. the money is just thrown in the trash, it's unpleasant to eat. replaced with exactly the same rancid meat. save your money and go to the poppy
The toilet sink has been dirty for several days. The card payment terminal at the kiosk is not working. The cashier chats with the employees, and does not stand behind the cash register.
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1
n m
Level 2 Local Expert
June 12, 2024
This place disappoints me every time. it's dirty everywhere: crumbs are always on the tables, unwashed floors (the same story with sofas). Recently, when I went there, there were chicken bones on the floor. at the same time, an employee passed by a bunch of times and no one cleaned it, and this bone remained lying on the floor.
the staff often forgets to report the food that is present in the order, but at the same time, the order is made for a long time.
and honestly, the quality of the food is just ruined. burgers have become dry, and potatoes like breadcrumbs (figuratively speaking)
disappoint the attitude of employees towards visitors, as well as this place itself.
If you want to go to the KFS, you'd better go to another one, the nuggets are stale like crackers, the potatoes are the same stone, the bun in the longer is also like a week old, they didn't even put a napkin
Their chicken is really delicious. There are problems with the rest:
1. There is eternal trouble with the order in this particular place
2. It turns out that sauces are not sold separately, but only in a set. But many items do not have sauce included.
3. Cola without gases at all.
The fast chicken restaurant is generally very good. Under the beer ... because all dishes with an edge are not suitable for children. The location is convenient, parking is available. However, the staff wants to expect the best: if you look at the operator at the checkout in silence with a blank look before and after the order, he will also look at you in silence, possibly or really not understanding your confusion... therefore, a minus star for the attention to customers.
It's a terrible place. I made an order through the terminal. I forgot to include sauces in the order. After that, I decided to order drinks and sauce with a second check. They said that the sauce is not sold separately. Just nonsense. Choked on a dry bucket .
Also, one person works at the cash register and at the distribution on Friday evening!!! Naturally queues! I recommend not to visit this institution.
1. the order did not appear on the scoreboard, which is why some of the food had time to cool down
2. ordered with you, and gave on the spot
3. the potatoes were half-baked, instead of nuggets they were given sharp bytes (also as specially very small)
4. instead of sprite, they gave ordinary carbonated water, they waited for 6 minutes until they changed
it 5. they didn't put cheese in the longer
They cook as usual quickly and tasty, but there is a disadvantage in the cleanliness of the establishment, it is from the outside of the building that the very dirty windscreen windows from the interior look just terrible, please wash the windows.
The build quality of the orders is mediocre, the chicken is often over-dried. I agreed a couple of times to add-ons to the boxmaster (all possible), as a result, they were not inside.
Today I ordered a longer, potatoes and lemonade. The most normal of these is just potatoes. The longer literally fell apart in my hand, the filling fell out. There were two meager pieces of chicken in the longer, 70% of which were breaded. That's okay....Then lemonade. How can you ruin lemonade??? Firstly, they poured only half a glass, and secondly it was not sweet at all. The taste of soda with ice, there is almost no syrup.
I do not recommend this place.
The worst restaurant in the chain. It takes an awfully long time to wait for an order, both in the hall and for delivery. Do a check or something that will help accelerate this point.
I had to wait more than 30 minutes for a small order in an almost empty restaurant. The staff did everything except work. After payment, the receipt could not be received due to a malfunction of the terminal. It's disgustingly dirty.
It is very different from other KFC: the chicken is not ready, they could have held it a little longer, the meat could not be torn off the bone. Burgers are filled at their discretion. Ordered without cucumber and with bacon, received with cucumber. They asked to bring it without cucumber, the staff apologized and politely complied with the request - they replaced the burger, it was without cucumber, but also without bacon))) There is no antiseptic or liquid soap in the bathrooms, but there is water, for which, in fact, I generously put a star.
Sooo long service. The queue is large, and there is often one person at the assembly and at the checkout who can't cope. I have been waiting for orders for the last few times for 13-15 minutes, which is indecently long for such establishments
The order must wait 30 minutes; the order numbers are screaming for the whole hall; the burgers are cold; the chicken is spicy, although they ordered the usual one; the only time I didn't look at what they collected and eventually didn't put a huge potato. Okay, sauce, but a huge plate of potatoes!
Never set foot here again, although we went quite often
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1
Юлия Белькевич
Level 6 Local Expert
July 5, 2024
Terrible service.
I made an order through the app so that it would be ready at 18:00. The result: 18:15 the order is hanging on the scoreboard, as if it is being prepared. I approach the employee to clarify how much longer to wait and it is clear from his eyes that no one has seen this order at all and they ask me to wait another 5 minutes. The order was given at 18:25!!! Ice coffee caramel is disgusting, caramel is just a drop on top of the foam, watery taste!
Terrible service!
Such dirty toilets are rarely found even at train stations. It can be concluded that the kitchen is not all right with sanitary rules and regulations. There's a problem with cleanliness in this place. And the food is ordinary, average lousy, as they say.
I wanted to eat chicken on Wednesday evening.
As a result, I have been waiting for more than 25 minutes and judging by the order numbers, I have to wait for a long time. There are more than 10 others in front of me and they give them out extremely slowly, one every 2-3 minutes.
It's a shame, not fast food!
We stood waiting for 15 minutes until the order was accepted, in the end we were dissatisfied, the buns on the burger were burnt and hard, the potatoes were not salty at all and the wings were delicious, just spicy, it seemed that the cooked food had been heated in the microwave for a long time
Instead of collecting the order, the employee stood and talked on the phone. There are already 2-3 people on shift and they don't want to work normally
We waited a long time for the order,got tired and did not completely double-check. The chickenburger was not reported. Check the orders for completeness, something is constantly not reported, then the burger, then the sauces
Well, the food is classic.Unsettled in choosing with yourself on the spot, the careless attitude was given with you when ordering on the spot.Also, orders are not beaten off, the scoreboard is ready, empty, ready orders are shouted on the floor of the hall.Non-throne tables.Masturbation in toilets
I do not know what began to happen with KFC, but the quality of food and service is the same every day. What exactly does this branch have to do with it? Firstly, cold dishes that are suddenly becoming the norm, and secondly, have the employees themselves tried to eat sanders fries with their hands?! Are the forks sanctioned specifically at KFC? Take a dip in the sauce with your hands, lick your fingers and go home. Yeah, thanks, but I don't want to repeat the trip with such a service.
There are no questions about food, but the service is disgusting. The girl at the checkout looked like a cloud, you can't put such employees at the checkout. The waiting time for three orders to ours is about 15 minutes. The cleanliness in the hall also leaves much to be desired, the tables are sticky.