KFC
791 review
December 26, 2024
A very old KFS restaurant in Minsk, the furniture and interior are already battered, the staff is accustomed to any kind of trash)
Unfortunately, the quality and freshness of the products served. It directly depends on the influx of visitors and the number of orders (i.e. Depending on the time of day and night) - more visitors - fresher chicken, because no one serves it to you right from the fryer)) only in rare cases, there is a large influx of visitors (guests). Usually, the bulk of the products is stored on a warm bin, which heats it up, there are rules according to which everything should be thrown away, but, as a rule, no one observes them. So... Choose the time of the trip to the KFS very well and it is advisable not to take delivery, it's better to cook yourself at home)))
See original · Русский
1
August 8, 2024
Previously, when entering this institution, the staff service was quite satisfied (except for one case when we were not informed of half of the order, which we found only at home). Which you can't say now.
08/07/2024 when making an order, a girl with glasses stood at the checkout (unfortunately, she did not remember the name), the lack of greeting, a dissatisfied expression on her face, the change was poured out on the table, not on the coin box. But the attitude that struck me the most was when I already came to pick up the order, the same girl silently pointed her finger at the package. No thanks, no please, no goodbye. The impression of visiting this place is, of course, spoiled.
See original · Русский
6
1
July 31, 2024
I'm not going to lie, there is something that is quite decent with them - this is the toilet on the 2nd floor ...
I came in because I wanted to eat something normal. I chose the Rice Bowl - because by name it was expected that rice was still there)
I waited for an unexpectedly long time, at least 15 minutes.
Finally they brought it... a box. And in it ... AT THE BOTTOM .. pieces of chicken, and under them a half cm layer of rice. Yes, it's delicious. But according to the description, the weight should be 304 g. Damn, if I knew, I would have come with my own scales... Do you hear?? Take the scales with you!
And if you compare it with the photo that you see when ordering, then this is generally a mockery. For 9 rubles 30 kopecks. (!!!)
Anyway, I came in once every couple of years - and I probably won't go anymore. Except to the toilet))
See original · Русский
3
December 8, 2024
today \8.12\ we went to the KFS and made an order. for the umpteenth time in a ROW (you know, right? It's the same thing every time!!) the order is not reported. why do I have to double-check the packages every time?? Do I have nothing to do? Is this my job? Dear employees, treat your work in good faith! then they will pour the wrong drink, then they will not report a significant thing in the order, then they will forget to put the sauce with sugar for tea and the tea itself. and all this in one go! and all with such cloth faces, as if I come for free and oblige you to do something for yourself. That was the FIRST ONE. SECONDLY, why do I find only dry batter in twister, baskets instead of chicken?! why does the chicken (if it's there, if you're lucky) smell?? if you are not a premium restaurant, then you can stuff people with waste? I'm sorry, but there's no other way to call it. It's just some kind of nightmare
See original · Русский
3
September 17, 2024
I wouldn't say that everything is just bad. I haven't been here for a long time, but after three or four months I came in. The quality of the food is normal, the tables are wiped. But! First of all, what's wrong with the portions? The Kfs is clearly not reporting as before. Secondly, the two times that I came here, I came across the following picture: the guy at the checkout gives out orders in the order of the queue and it doesn't matter that someone has only a drink. Well, that's okay. He's in no hurry at all 😒 Fast food is fast food because they make it for you quickly, and you don't wait 15 minutes for an order with a queue of three people!
See original · Русский
1
August 22, 2024
A girl (a restaurant employee) discusses a guest (me) in his presence, pokes her finger, looks at him with a disapproving look, and discusses him with her girlfriends (other employees).
It was like this, 08/21/2024 at 21:08:50 I made an order for Sanders French Fries + Sanders Country Potatoes (Coupon 1783 amount 8.99), wet wipes were also included in the order. I waited for the order for exactly 10 minutes, I'm coming to the delivery. I see that the restaurant staff (4 people) are talking to each other, I am addressing them. I don't get an answer because they're talking to each other. I am contacting you again. I get the answer, "bon appetit, your order." I stand and realize that the order is not mine, and the girl at the checkout answers me with her back, later she notices that I came for another purpose. I ask you to make a refund in order to calmly leave and not wait for your order, do not understand how much more, the girl responds to the delivery that the order will be given soon. I walk away from the issue, and the entire restaurant staff starts discussing me for asking for a refund. I decided to wait a little longer. It took another 5 minutes and I was able to pick up my order. But the girl did not stop and continued to look at me with condemnation, showing me to her colleagues "how bad he was that he could not wait for his order for 15 minutes." Disgusting attitude.
See original · Русский
3
January 17
TERRIBLE RESTAURANT!!!
17.01 I made an order, there were few people, my order was small, I waited MORE THAN HALF AN HOUR, because of this I was late for an important meeting! The workers stood talking for half an hour, went nowhere, BUT did nothing ... Waiting for a simple order for more than 30 minutes in a fast food restaurant is a lot! As a result, I came up with a request to cancel the order, because they apparently did not start cooking and it is unclear when they will start, but I am late! I was refused to cancel the order, and they said that they had started to collect the order... in the end, after waiting a little longer, I finally received my order… I indicated one thing in the beginning, and another in the end… There is nowhere to sit in the restaurant itself, there are few people, but no one cleans the tables from the trays and drinks. As a result, you have to eat among the sticky table and a pile of crumbs, pieces of paper… Even the floor seemed to have been cleaned last year, covered in food, sauce and sticky drinks ... It's unclear why the employees don't keep an eye on the hall and it's unclear what kind of mess is going on in the kitchen! They don't even give you trays to put on dirty tables, they give you packages regardless of how you ask for an order. I got the most NEGATIVE experience from ordering at this restaurant!
See original · Русский
January 9
Sometimes there is a long delivery. A second cashier wouldn't hurt. And so, in general, a normal institution. We come in often. Convenient location. Thank you for having a wheelchair ride!
See original · Русский
1
December 15, 2024
On 12.12, they accepted the order on the spot and issued it at 23:50, at 24:00 the lights in the hall were turned off and the ham was kicked out of the institution under the pretext that they were starting to process the hall. They took orders until the last and did not say a word that they were working until 24:00. Boorish attitude, incompetence of employees. I don't understand how this network still works with this approach to customers. We go once a year and have never had a pleasant impression.
See original · Русский
October 23, 2024
As always on top)The hall is clean, orders are being prepared quickly.I was pleased with the clean bathroom.Everything is delicious and not expensive.I love the KFS.
See original · Русский
December 13, 2024
Until recently, we went and everything was very tasty. But on December 11, according to the coupon 5050, we ordered 2 baskets, i.e. 2 coupons, in the amount of 40p . As a result , we were given only one and 8 sauces . We contacted support, to which we were told that they would contact us. But after 3 days they did not contact us, consider they gave this institution 20p
See original · Русский
1
October 9, 2024
I ordered a regular chicken burger, which I think will cook for less than a minute. I waited for about 15 minutes, warned that I was late for the bus and asked as soon as possible. As a result, my order was generally lost and forgotten about. We walked slowly, the fact that there was a long queue and the restaurant's guests were waiting for an order for 15-20 minutes did not bother them. No apologies were offered
See original · Русский
August 9, 2024
They only get worse every year. The order was waited for 20 minutes. The outdoor terrace looks like an abandoned place after the apocalypse. The place itself is stuffy. The potatoes were sluggish, both legs were of a late dark brown color, unlike the rest of the chicken. It seemed to have been cooked three days ago, then fried two more times, forgotten on the window, it dried and served to customers.
See original · Русский
3
September 1, 2024
I don't understand why such inept cooks work in the kitchen.It used to be better, but now it's like a child has been given a ladle in his hands.The food is bad, the second floor is closed, the food is stale, the sauce and nuggets were not reported the second time.If you want to get poisoned, then come here!!!
See original · Русский
1
January 3
It's very dirty in the establishment, sticky floors, heavy tables, I don't say anything about the toilet at all, you can faint (from the smells). Uncultured and rude staff communication. As I understand it, rudeness to their clients is a common thing.
There are also questions about the food that is given out, it is not always warm. And it takes quite a long time to issue orders.
See original · Русский
1
August 30, 2024
I went into this place around 12 at night, fell into a stupor from the toilet. According to the schedule, it should be cleaned every 15 minutes. The photo of the ticks and signatures on the chart was taken at the time of the visit. Because of the poor printout, the time of the last cleaning is not even visible. There are no marks on the item "floors are clean". It is, in fact, visible.
See original · Русский
December 15, 2024
Quite often we go to the KFS at the Kamennaya Gorka metro station, exit to the Mainland. Basically, we take a basket of wings (either M or L). The wings don't report every other time. Sometimes 4 is missing, then more. Should I start counting at the cashier?!
See original · Русский
July 30, 2024
Very slow service, it's not the first time I come and it's the same every time. It feels like the snail will cope faster than the staff. It's like they're specially assembling a queue, sooooo slow
See original · Русский
3
October 2, 2024
It is very dirty in the room, not clumsy and untidy employees. If there were 4 visitors in the hall, the girl did not wait for her to be served at the checkout and left.The food was cold, and Coca-Cola was like water.
This is the first time I'm writing a negative review, but I really don't recommend it.
See original · Русский
3
November 8, 2024
At the checkout there is a stand with a list of products + bzhu. But it does not indicate this per 100 grams or per serving. Judging by similar positions but with different volumes, they indicate 100 grams. but these are my guesses. If the admins are reading, let them update the stand.
See original · Русский
May 10, 2024
Why is there information about sauces everywhere near the cash register if they cannot be bought separately? When ordering at the terminal, you can also only buy sauce in combination with something, I always take cheese and barbecue separately, I like it so much, there were no problems anywhere in other establishments. The order was made via the terminal, since there was no separate tab for this sauce in the menu, I think okay, there are not many people, now I will pay separately at the checkout. And they tell me, no, you can't do it separately. What kind of nonsense is this?) and if, for example, I want another one, did I not have enough? Yes, even if I want to take him home and pay my money for it, what's the problem? Who came up with this, what's the point?)
See original · Русский
7
3
January 6
One person both at the checkout and at the distribution, as a result, with five guests for the entire cafe, waiting for an order for more than 20 minutes. Dried and cold strips with breadcrumbs like a stone, a cold burger, instead of apologies - rudeness.
See original · Русский
October 20, 2024
Only 2 of the terminals work, going to the checkout, the girl washing the floor immediately goes to the checkout, without gloves and washed hands. The screen about ready orders does not work, orders are not announced.
I want money, I don't want to work
See original · Русский
1
January 17
It's nice, cozy, delicious as always, and annoying except for zoomers who have nothing to do.
See original · Русский
July 1, 2024
1 star is too much for this establishment. 20 minutes to wait for the order, although there are 3-4 checks in the queue, are you serious?!
I will not mention the constant mistakes like putting the wrong sauce or not putting it at all. But it feels like not only is there not enough staff, but the existing one is not in a hurry at all.
Prices also rose from the air altogether. But this is the problem of the entire network, which has finally lost respect over the past 2 years. In short, this is my last visit to this institution. And, perhaps, in the KFS in general.
See original · Русский
5
November 20, 2024
The food is delicious, but the place itself is in poor condition. It's very dirty. I don't want to touch anything with my hands in the toilet, everything is stained, water is spilled. The floor in the hall is also dirty. Spoils the opinion a bit…
See original · Русский
June 10, 2024
The usual cafe of the chain, the quality is on the level. There are often queues, but the guys manage. You can always go in to eat, especially when there are few people
See original · Русский
1
1
August 21, 2024
I waited for the order for 10 minutes, after which I approached the employee to clarify how long it would be ready, in response I heard "unknown", the worst service, the manager did not know what she was doing
See original · Русский
1
April 21, 2024
It's a terrible place, I often order something from other places, this happened for the first time. Firstly, they did not put 2 drinks, they had to send my husband to the store, although they waited for the order for an hour and a half and were very hungry, before that there were repeated cases when the staff was rude, discussed other customers in a negative way, the order itself was assembled terribly, and the apricot pie seems to me to have been spoiled, very I was bitter, it's a pity I didn't start shooting or taking photos when the courier handed me the order.
I really regret that I threw away money for cold and not tasty food
See original · Русский
3
August 19, 2022
We have lunch here for the second time, arriving in Minsk. Always successful. We take XXL boxes. Profitable, fast and tasty. Young girls and boys are always more than friendly. It is especially pleasant that the team also communicates with each other in a friendly way. Thanks for the mood. I recommend you to visit. Speaking of cleanliness!! Despite the fact that the establishment is very large, two-storied, it is always clean! Someone in the hall always rubs the tables, the bathroom also - without complaints, and not, as often, just achtung. In general, the guys did well!
See original
1
2
January 13
I arrived hungry on purpose in the morning at 6.20 on 01/13/2025, the lights are on, the doors are closed and there is no one from the staff, why is it written that it is open from 6.00 if it is not true?
See original · Русский
January 2
They went bad, there was no meat left in the cheeseburger, and the legs were burned. At the same time, 3 people worked, and the restaurant was completely empty. And somehow everything is cold.
See original · Русский
October 20, 2024
Good fast food, but I rarely eat junk food. It's just that there are noisy people there. It would be good if they didn't try alcohol.
See original · Русский
1
September 28, 2024
I come in when I'm waiting for the bus closer to 23. Terminals do not work after 23, only through the cashier. I take the food that is "on the counter", otherwise you can wait 20 minutes for a new one. At this time, everyone goes there for a beer. The waiting time is 40 minutes.they cook slowly. Lately, I've just been going to wait for the bus because it will arrive faster than my order from one burger....
See original · Русский
1
January 5
A cold hall, cold cheeseburgers, dirty toilet used by people from the street, disgusting cleaning quality, homeless people.
See original · Русский
1
December 9, 2022
I come regularly, the food is good, it is clear that they do not deviate from the standards. The staff is good, the cashiers serve quite quickly. There are many terminals for self-ordering. It is often very full, because of this, you can sit without an order for up to 10 minutes, but you can understand the workers. The building has a lot of space and 2 floors, in summer you can go through the second floor to something like a balcony with several tables. The hall is clean and well maintained.
See original
4
1
December 13, 2024
KFC! Sit down 2! In the morning, I waited for a cheeseburger for 11 minutes, besides, they also gave me a cold one, apparently there was not enough time to make it warm.
See original · Русский
September 26, 2024
The return of the order at night is 20 minutes. They give us cold food. The staff finds time for everything except assembling the order.
See original · Русский
1
January 23, 2024
On the plus side, it opens early and is conveniently located. One of the disadvantages is one employee who is torn at everyone and, accordingly, the queue. And my order was cold the last time, Although this has never happened before, there is always hot food
See original · Русский
4
2
January 3
It's a dirty place. The staff is not polite. The second floor is closed after 22.00. The food is already served cold.
See original · Русский
1
March 4, 2024
Convenient location, you can have dinner at home and not cook)) however, it is noisy, and it is not convenient to enter the nursery with a child in a stroller
See original · Русский
October 8, 2023
Some portions in this KFC became microscopic (they took a basket duet). We saw it when we opened the box at the table. It was not even convenient for the seller and his savings on visitors. It feels like the strips are cut in half for the quantity in the set. We visit different KFS about once a month. Habit. We will not visit this institution anymore. Let them save on their income.
See original · Русский
3
May 14, 2024
The only place where they found food after 23 hours, although the service is not very fast, but there was nowhere else to eat in the area at 22:30 even, and this is around the clock!
See original · Русский
January 6, 2024
I stopped eating here, the view is beautiful inside the building, I can understand a lot that work for pennies and all that, but I wait for orders for an extremely long time with a simple choice and it is clear that the workers are like Romanians prisoners, and so everything else is fine
See original · Русский
3
December 16, 2023
I am absolutely disappointed with the KFC service! I've been waiting for my order for ages, and when I finally got it, I was shocked by what I saw. My box was torn, and the chicken was cold and without sauce! The cabbage also turned out to be half-rotten. This is unacceptable! I spent my money on it, and I expected to get quality food. I don't recommend this restaurant to anyone. I am very disappointed!
See original · Русский
May 27, 2023
In fact, this is the first fast food restaurant where I tried my first fast food, so there are quite fond memories... Plus, burgers, longers and so on are always very neatly assembled...
See original · Русский
3
January 11, 2023
Very tasty wings, pleasant atmosphere, New Year's music, the restaurant is just awesome, the staff are kind and positive.
We didn't wait long for the order, it was prepared in 2 minutes
It's always clean when I don't come in )
See original · Русский
3
November 27, 2022
In general, the whole kfc network is Cool and delicious - fast food is very relevant and fresh now :) and here is just a gorgeous chicken and everything is prepared quickly, there is a place to eat and be right by the subway
See original
November 14, 2024
I ordered 2 de luxe spicy shefburgers (and paid for extra bacon and cheese on top) with me, already at home I found that I was given 2 ordinary spicy shefburgers, without double cheese, without double bacon, yes, they even put 2 tiny sticks of strips instead of one piece of fillet. I will never come here again, and I advise everyone to do so!!!!!!!!!!
See original · Русский
December 25, 2024
The food is always cold, you wait for 30 minutes, and it doesn't taste as good as it used to 2 years ago
See original · Русский
1