On August 13, 2024, they came to eat, they gave the order a lot , there were only 2 people in front of us , the meat in the burger was dry , overcooked , dark brown , he walked , they returned it , when they came to pick it up , she forgot about nago at all , 1/3 cup ice cream and it was for 5.30 rubles ( before that they went to put half a cup half a glass ) , cola was poured into a glass with an ice cream tray
The service is terrible, very slow, with a dissatisfied face
It's the first time this has happened in all the time that we've been
The bad ones were more impressive
In general, we waited an hour ( this is with the redoing of the burger ), despite the fact that there were only two orders in front of us
I really love this chain of eateries, especially spicy, in general everything is cool, but only 4 stars. I often visit it here and the turnover of staff is very noticeable, sometimes they are not tasty (the legs are especially felt). But having visited different cities and even countries, I understand that this is a feature of this type of business, it concerns not only KFC. And I repeat, in general, I really love
One of the few establishments where the normal volume of beer has been preserved-0.5 liters, and not the reduced 0.45 liters
, they always poured me as it should, the very norm that I indicated to the administrators and proved.
And then... The new administrator (guy). He doesn't even fill me up to the mark, puts me at the place of issue. I've changed my mind about whether I can pick it up. He said he could. I asked to top up how much I was supposed to, in response to which I was told that they had 2cm of foam in the tank according to the regulations. I replied that I was not paying for a 0.5 glass, but for half a liter of drink. Dissatisfied, they refilled one glass for me, the second was poured immediately according to the norm. I'll leave out some details, we'll get to the finish line right away... I asked if I had made the right remark and would it happen again next time?- in response to which the administrator said (the guy is the new admin, there were girls earlier, everything was fine with them) that he remembers me, that I always ask him to pour me as much as I pay for, he began to threaten that he would call security and take me out, that he would say that I was drunk, raise my voice, do not let me work.
I did not take the risk and expose myself as a clown, but I wrote to the administration of their site (I did not receive a response from either the Russian Federation or the Republic of Belarus), I also wrote complaints to other authorities. The evening was ruined. I had a lot of thoughts, but I did not take any risks or expose myself to ridicule in a situation where I am right!!!! I didn't ask for anything extra, just what I paid for.