This is a place where you can spend a weekend or an evening with friends. The food in this restaurant is simply gorgeous, the interior is excellent, the staff is very nice, everyone is understanding and can prompt and help at any time.In general, this is one of the best places to relax!!!
we are all used to seeing KFS as cozy, with friendly staff and delicious food, but these words are definitely not about this institution.
maintenance is just something with something, even if you write an essay on this topic. The chefs and all the other staff don't give a damn about the visitors or their work. There are about 10 people working in the kitchen, but for some reason, an order of 2 cheeseburgers and one small potato should be prepared, as the employee at the checkout warns, in 20-30 minutes. I'm even just wondering what they're doing there that they can't do in at least 15 minutes. by the way, both chefs and order pickers, and sometimes even the director of the establishment, serve you at the checkout.
when will the staff start monitoring what is happening on the second floor of the establishment? you come and, as if you were family, you meet huge companies of restless teenagers who do not make orders, just sit, talk and play, thereby occupying half of the available seats, and 10 people gather in the toilets in one booth and smoke. and instead of making remarks to such "visitors", the employee climbs under her feet to clean the floor under the table where people are eating and snorts.
Toilets are a separate story in this CFS. The men's bathroom is very often closed. To the visitors' question, "how do I get into the men's room?" the same employee, looking as displeased as possible, replies, "I should have gone up to the administration and asked for the keys to the toilet, was it that difficult?" I will leave this case without comment, I think, and so it is possible to draw a conclusion about the staff. The taps NEVER work in the toilets, and it's impossible to wash your hands.
In principle, there are no questions about food. the only thing is that I have never taken food hot or at least warm in this establishment, and everything is the same as in other KFS.
I highly do not recommend this particular restaurant, it is better not to be lazy anymore, drive a few stops to the KFS on Sovetskaya and have a nice meal there.
I visit this establishment consistently 3-4 times a month, the meat is always very fresh and delicious, the service is extremely fast and the staff is friendly and will never leave a customer in trouble. I definitely recommend this place because the rest of the famous fast food from the big three did not stand next to kfc. Iron 5 ⭐️!
A popular place to order fast food. Including at home. Enjoys an excellent reputation, almost perfect. The guys are working quickly. I recommend it for family holidays. Just don't overuse it... 🤣
A wonderful restaurant , top-level service , the order was given in 2 minutes, the staff is very polite and responsive, the meat is fresh, the burgers are very tasty , now I will come here every morning!
The place is good, I like to come in the evening after work. It's pretty fast, but sometimes you have to wait, but it's always fresh and delicious. There is also a delivery service and you can order through the app.
I recently visited this restaurant, I hadn't been there for 2 years, but when I arrived, the atmosphere hadn't changed, it was just as pleasant and cozy, but I liked the employee Mikhail the most, who worked honestly and diligently better than everyone there combined, and always smiled. I wouldn't have minded if he was the general director.
The restaurant is located at Gomel Khataevich 5. We went to the restaurant at 22.50. We wanted to order ice cream to take away. First we went to the self-service counter, but there was no ice cream on the menu, so we queued at the checkout, where there were only one guests. The cashier girl took their order for a very long time, due to the lack of some positions. She often walked away from the cash register in search of a certain Dima. When their order was placed, she went back to look for someone from the staff, even though we were standing right in front of the cash register. A man in a black T-shirt came up to the girl's place and announced, "Unfortunately, we're done." At 23.02 we left the establishment, although we were the last guests there. It is very disappointing that the staff saw that we wanted to place an order and ignored it. It turns out that we just stood at the checkout for 10 minutes in vain. I wasn't in the mood to scold or roll up my sleeves, but I still had unpleasant impressions.
The food is delicious, the service is wonderful. There was a longer wait for an order due to the experience in other similar establishments, but the order was delivered in less than 5 minutes. It was clear that the staff was interested in people not waiting . I am very satisfied with the service
The place is good, the room is clean, the staff are polite and will always tell you if something is not clear, the food is delicious. I will definitely come again!
the restaurant is wonderful, I really liked the atmosphere and the service. special attention should be paid to the food, the best that I have tasted in my life. I advise everyone!
03/15/2025 at 20:56 I made an order (basket S 12 wings, 4 cheeseburgers and fries M), I ordered it was ready only at 21:48, the order was prepared for 52 minutes. Is this normal? It's a disgusting institution and the most incompetent director of this institution, who does not respond to repeated comments in any way. He only says that "we will fix everything and offers a trace. the order is on the house. In fact, there are only more violations. And so, let's go:
1. One of the chefs from the shift on 03/15/2025 smokes a vape right in the kitchen of all camera viewpoints, not being shy of the customers who see it all.
2. In the same shift, employees who collect and issue orders work without gloves. First, he takes the order and takes the money in his hands, then sticks his fingers in a bucket with wings and French fries.
3. While my order was being prepared, I repeat, it took 52 minutes. one of the chefs, instead of cooking the burgers I ordered, was cooking his own food, I learned this from a conversation between the picker and the cook. The conversation was like this: "I need three chickenburgers, are you making them now? No, I'm doing it for myself. Come on, I need them now."
Past comments about cleaning the toilet, which is carried out there once a day, that it is impossible to enter there, and full dumpsters, in which everything is already over the edge on the floor and garbage is strewn all over the hall, have also not been corrected. Also, no one gives a damn about the remark about the trays, which are allegedly "not enough and they ran out" at the time of ordering, but at the same time there are mountains of them in the hall, both on containers and on tables. The tables are not being wiped, packages and leftovers are scattered all around the hall.
I do not recommend visiting this institution, avoid it. They recruit youngsters to work as cooks who absolutely lack even the slightest responsibility for their official duties, and the director doesn't give a damn about anything.
We came with friends in the evening, the staff is working promptly. A pleasant atmosphere, a coupon was given for waiting, it's nice. The legs and wing are super! We advise everyone
Good afternoon. I would like to contact the KFC management at this address. Everything is delicious, fast, and the staff is friendly. BUT the last three times when we were in your institution, an elderly woman (either without a fixed place of residence, or suffering from alcohol addiction, or both) comes in there, sticks to people, climbs on trays with her hands, despite the fact that people are still eating, asks for money, a card, food, etc. And adults can answer her, but teenagers? Do something about it, take action, please. The first time there was a thought that she just happened to wander into your place. But then we came a few more times with an interval of months. Also, my friends also visited you and talked about her. She walks around and bothers people (not to mention the smell).And because of this, I don't want to come to this place anymore. Thanks
It's terrible! I made an order on 08.12.2024 after 00:30, they don't want to work in any way, the employee is too lazy to fry the wings and claims that he will do it only in 40 minutes
As for the Chickenburger, it's even worse! Instead of a normal adequate piece of chicken, they put half a strip. The photo is attached.
This is the second time I get on this employee and the second time such a joint.
I got through 5 times, they said 30 minutes of technical break, I checked the exact time at what time I can arrive and make a pre-order for pickup, but there is silence, they say that approximately, but not exactly, they work and do what they want and how they want, I do not advise, the workers do not care, it's worth working...
disgusting! I ordered one Chechen burger, we cooked for 20 minutes, when I ran to see what was going on there, they started to be rude to me and tell me to move away from here, the service is at the worst level. I want to note that everything is completely different on the Soviet side.
The order has been waiting for more than 40 minutes.
Of these, the prepared baskets just stood on the staff's table for about 10 minutes, no one bothered to give them out.there are no classic partitions in the baskets, they piled meat like dogs.
Delightful evenings when we decide to treat ourselves to delicious food can sometimes turn into unsatisfied disappointment. So, a recent visit to the KFC restaurant in Gomel left me with contradictory impressions.
The charm of the place, which once attracted me with the aromas of chicken, crispy crust and seemingly simple but elegant dishes, this time, alas, was destroyed by an unforgettable, but completely unappetizing smell, which reminded me of something more than rude. This unfortunate "fragrance" wafting from the inappropriate corners of the restaurant took my mind into the vastness of hardships and difficulties, as if I found myself against the background of a wandering life.
The food delivered to us, no matter how it sounds, also left much to be desired. It was as if she had been created not by a chef, but by an ominous accident. The chicken turned out to be not only unappetizingly cold, as if freshly frozen, but also, frankly, tasteless. The sauces inexorably stumbled upon poisonous-sour shades, as if someone had taken the liberty to experiment with a combination that even the most daring gourmets would shy away from.
The service on this gastronomic front was also not pleasant. The surrounding atmosphere was undoubtedly exactly the same as one would expect in a network format, but we did not see any desire for attentive service at all, which made our stay not as pleasant as we had hoped.
In conclusion, my visit to KFC in Gomel was an ill-advised adventure that I regret my attachment to some brands. Perhaps there is hope that the institution will return to the right path, but at the moment, alas, it was more a disappointment than a gastronomic pleasure.
We haven't been to the KFS for a long time, we came back from the other side. We were pleasantly surprised, the hall was clean. The wings were waiting, but it was worth it, and they also gave us coffee!!
As a rule, the chicken is fresh for Khataevich,
But in general, on the web in Gomel, if you take the wings, the hangers are selected for "their own". For example, in a box of 16 wings, there are only 2-3 hangers.
How slow everything works... How can you call it serving people?.. Well, you can't serve in such establishments for 45 minutes ... And that 's not a lot of people ... There are no questions about food
The staff is extremely irresponsible and extremely customer-oriented. We waited 32 minutes for our order. They also disputed that this was not the case. After they saw that I was calling support, they gave me a "compliment" in the form of small French fries and cold ones. And by the way, the support number didn't answer.
Fast and delicious. However, it's not really useful) a good choice for a quick snack. Every month there are promotions on the club card. Even at night they cook quickly
Disgusting service. The order was waiting for 40 minutes. The order included 3 burgers, a large potato and a pie. So they didn't even put the pie with them. The order number is 3539. The impression is ruined, I won't go to this place anymore.
It's a cool place. There are many places to sit. It is true that it is not very convenient to pick up orders, but as it is.
It seems that it is small, but there is not enough space, but you will come in a lot. It seems that there are even 2 floors with seats and the first floor where to take an order
I would rate the service at 2 stars, ordered a cheeseburger and got a dry and tasteless burger.
The frequency of the establishment leaves much to be desired.
Sanitation standards are not met in the bathroom, there is an unpleasant smell, I did not wait for tap water.
The walls are dirty. The bins are full. There are crumbs everywhere on the furniture. I hope I won't be lucky enough to get here again.
Employees have no desire to work at night. Wringing crazy numbers for waiting to not work is unprofessional! Sometimes they even hide, although you can see through the window that they are sitting or sleeping.
Fast food as fast food
Here's a life hack for you
. Give 5 rubles for a tip before ordering to the cashier
And get a super fast, fresh and also complimented order)
I want to note the disgustingly slow service, a small order is prepared for 25 MINUTES, although they should
give everything in a good way +-in 10 minutes, I will not come to this restaurant anymore
It takes an awfully long time to place orders, they are issued in an incomprehensible queue (they placed an order earlier than others, but received it when they had already given a bunch of orders to those who placed the order later).
The best KFS, much tastier than in the center, and there are few people. When you're a person who has a lot of friends, you can't eat quietly in the center. And they cook for Khataevich calmly and quickly
They've gone horribly wrong. The stink of a toilet on two floors. They didn't put the basket on, and without any apologies. The strips began to look like some kind of stub. But the stink!!!!! Don't set foot here
The best chicken is in the KFS)
Here on Khataevich is a good place to have a snack.
It's more cozy on Sovetskaya 19, but it's understandable, there's a car establishment here)
The minimum order has to wait for half an hour, think again if you are ready to wait for your order for 100 years!!! Terrible service and maintenance !!!!
See original · Русский
Show business's response
Виталий
Level 13 Local Expert
March 29
It's terrible, firstly, the terminal for accepting orders is not working properly (the feed ran out and it just started to glitch with errors and some cancellations of orders without explaining the reasons for that, the terminal firmware wants the best), secondly, there is not a single person at the checkout, one guy runs around and tries to do the job in 3, but of course, he doesn't do it very well, third, there are 3 deliverymen from Yandex Delivery waiting for their orders in a common queue (as for me, they should generally be serviced separately), as a result, they spent 1 hour in the establishment to take 5 nuggets and limp French fries with them. Before you go to such an institution, think 10 times whether it is worth it!
There are no advantages at all!!!the children were not given fries, they did not even apologize, they took the trays themselves and moved them to the 2nd floor.The chicken was fried in last year's oil, it is not spicy, but bitter!!!There are cobwebs on the chandeliers, the aftertaste cannot be interrupted by anything for 2 hours.You won't wish it on the enemy!
I ordered delivery today. It didn't arrive in 3 hours! We rescheduled it all the time, thanks for ruining the holiday. I had to cancel. It's just awful.
Dear management, deal with the staff. French fries for takeaway have not been reported to us twice already. And two times, instead of the original legs, they put sharp ones. Last time, right on purpose, they said at the checkout that the original ones had run out, and instead of returning the money, they shoved the sharp ones in.