We decided to visit KFC with the children closer to home, but there is no normal entrance to the institution, parking is far away, the hall is small, but there were places. And maybe the management will see my feedback about the site "WHY DO YOU LEAVE PROMOTIONS ON THE SITE THAT HAVE BEEN OVER FOR A LONG TIME???" This is not convenient, I want to go in and immediately see the current promotions, and not those that ended a month ago or more
As in all the traditions of the KFS. A diner, a shot glass, no taste, no pleasant.
Ordering from a car, you do not save time! The food doesn 't match . Portion sizes are getting smaller and smaller every year! I'd rather have a snack at the Belorusneft gas station. But not there.
And so I visited this institution more than once and after the last time I came to very contradictory conclusions. The first time I ordered wings, it was on the second day after the opening and the promotion for wings 2 for the price of one. 1. When ordering, the device did not issue a receipt, as it turned out, this is not a one-time problem and this device has never issued a receipt to me. Well, the second and subsequent times I was ready for this and photographed the order number.
2. I waited for the order for 25-30 minutes, it's a shame, but I dropped it on the emergency of the first days. By the way, my familiar wings waited 5 minutes longer than me.
3. The order readiness screen is hanging for beauty and the order numbers displayed on it do not correspond in any way to the cooking process, etc.
The next time everything was exactly the same except for the time, the order was given in 10 minutes maximum, which added a little balls.
On the last visit, the order consisted of cheeseburgers and potatoes. We cooked it for 25 minutes! As expected, the device did not issue the receipt. The order hung on the screen for a while, then disappeared, after clarification, they replied that the order was in progress. Okay, we're waiting and watching the process. The people on the other side of the counter didn't move at all, the cockroaches look more cheerful under the dichlofos.
The process of issuing an order is also interesting. The girl in a tortured voice tries to shout to the visitors that the order number 237 is ready, it is not surprising that she was tortured, because the screen does not perform its functions. You come up and say that this is your order and they give it to you just taking your word for it, but what else? The device was not taught to issue a receipt.
In general, the institution does not correspond to the title of "fast food restaurant with a worldwide reputation" at all!
We ordered 4 twisters and 4 chicken legs, there was no bacon and tomatoes in the twisters, and there was very little salad. Whenever I order, something is always wrong.
I don't know what's going on there, but waiting in the kfc-auto parking lot for 45 minutes at the promised 30, and then going to the hall on your own to claim your order - in my opinion, this is not normal
I've been to KFS in different cities, but only in Gomel they wrapped a twister in burger wrapping paper)) and we put exactly 2 napkins for two people. E-saving) I'm not talking about lemonade at all.
The staff does not keep the place clean, with a small flow of people there is no clean table. The order preparation is not displayed on the scoreboard.
It all started with a self-ordering terminal that didn't issue a receipt. Next, after placing an order at 19:10 on Saturday, I waited until 19:40, after which I asked when the order would be ready - it was after that that the workers guessed to assemble it, and gave it 34 minutes after the order!!! There were a lot of orders waiting, the staff couldn't cope! Then, when I came home with the order, I found burnt over-dried nuggets (2 to 4 pcs), which were not pleasant to eat - I had to throw them away, since they were breadcrumbs. The chickenburgers are dry, cold, there is not enough sauce at all - but this is in all kfc restaurants, apparently such a recipe. On Friday and Saturday, I do not recommend going in the evening, otherwise you will observe all this horror (the screams and bustle of the staff, who issued only 3 orders in 10 minutes) Just like me. The cafe opened and showed its unprofessionalism at the very beginning
the work is very poorly organized. We have made an order, we are sitting and waiting. After 17 minutes, we went to the cashier to find out what they were cooking for so long. They said it's ready and it's waiting for you. When asked why there is no scoreboard, they said that they announced to the hall several times. But there were 3 of us sitting in the hall and no one heard! It turns out that all three of us are deaf... The food is cold, I asked to replace it because it was not announced at the checkout. They agreed to replace it. But they lied here too! The warm ones were given one burger out of all the dishes! I.e. the rest was not changed! We sat and waited for the order, taking into account the replacement, for 30 minutes, and as a result, burgers, potatoes, strips are cold. Final impressions: it takes a long time, it's not tasty, you still have to spend your nerves with such service.
We decided that we would not come here as a family anymore!
It's not the first time we've come across the fact that burgers are simply made from chicken leftovers without adding even half of the ingredients. Terrible service, I would put 0, but I can't
The young good staff , the food is delicious , the room is clean , many people visited ,they serve quickly when we were in the toilet did not work , but in principle I recommend
It's worth starting with the screaming staff.
They are shouting loudly and not to the point.
They work not on their conscience , but on speed.
Drinks are already immediately poured into cups, which naturally affects the taste qualities.
The French fries turned out to be as cold as my ex's heart
The deluxe cheeseburger was going to be served with my eyes closed and long before we ordered it.Bottom line: the whole bun is softened and part of the tomato is just on the paper in which this cheeseburger is packed.
It is worth noting that in other retail facilities of this network in Gomel, the service is much more pleasant and the food is very tasty
The food is good depending on the shift, the cooking speed is average, the place is clean. There is a KFS car) the staff also depends on the shift.
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Максим
Level 5 Local Expert
June 21, 2024
When ordering on kfsdrive, the operator offered two options "with bacon or with cheese" without specifically mentioning the option without anything. I consider this manipulation to increase revenue. I waited a long time and finally received a cold order
A good place, clean, tidy. Usually there are not many people, so you don't have to wait long, but in the evenings there may not be some items from the menu.
They don't report sauce or burger all the time in the drive! I'm tired of calling them and swearing every time! In general, check the order on the spot.
When I ordered the coupon, the cashier girl asked for cheese or bacon? Without saying that it is an additive and is not included in the price. When she punched the check, she said she couldn't do anything. Even apparently to apologize. As a result, the cost cost 2 rubles more expensive, a trifle, but the attitude itself requires much to be desired. Also, the scoreboard with orders did not work, and the workers shouted the numbers loudly all the time, which certainly hurt the hearing
The interior is cozy and clean. Similar to KFC 😁
True, it's a mystery to me why the cheese hasn't melted and the bacon isn't fried, but even so, the burgers are great.
One name is only from kfc, you say that it is not spicy, they put it spicy, you need to wait a long time for an order, burgers and French fries differ very much from what is in Russia and in other countries, although the network seems to be one, in one word it is not continuous
Perhaps because of the flow of students, somehow this kfs stands out for the worse. Sometimes it's a long serve, the burgers are not neat. The bins are overflowing. Perhaps the work will get better
Hello everyone, I'll tell you in three words!! The place is very good, the Rechitskoe highway house, but there is one thing, this is the exit from the KFC car, well, it is very incomprehensible and narrow!!
Nothing new is the usual KFC, a huge minus is the lack of large baskets that we are so used to in Russia! So if you decide to stick with the company, it's not fate!