I've been to this place a couple of times, the food is delicious, not expensive, the place is clean enough, but everything is very bad with their Promotions, I heard on the radio in the car that on Wednesdays you can have a snack twice as cheap, I came on Wednesday and made an order through their info kiosk, and the order cost so much just like on other days, then it turned out that there are a lot of pitfalls, you need to apply some coupons somewhere, take information (numbers) of these coupons from somewhere, in short, this place is not for casual visitors, but for regular and seasoned customers, for example, I will not go there anymore, precisely because of this.
It seems to be delicious and the prices are normal, but what the hell with the staff! I often come after work until 3 a.m., not only is the return taking into account the fact that there are no orders at all from 20 minutes, they always do not put something, first the tubes, napkins, sauce, the other day they did not put the nuggets, today the potatoes (order 11/13.24 at 3.40)... soulless creatures. An employee always needs to repeat the order several times, today a boorish woman went to the absence of potatoes as a gift, they waited for her for 5 minutes and also communicated as if I had ruined her life because I did not know that there was still no cheese sauce.
It's scary to go into the institution itself, not only that a bunch of teenagers without orders, the main thing is that 2 times I almost fainted while waiting for an order (everything is fine with my health and this has never happened before) for the first time it got to the point that it completely darkened in my eyes to blindness and if they hadn't helped me, I I would have fallen there, but I managed to get out the second time almost as soon as the symptoms appeared. I would not have written if I had problems with this earlier or in other establishments... after the first time in the afternoon I went for a drive, an employee told me that coupons were only at the kiosk (the kiosk on the street certainly did not work) and after my story about the last visit he said that this would not happen, soon after that the situation repeated
I have visited this institution more than once and every time I meet a bunch of teenagers here. and if they were sitting like visitors who have purchased something and are eating it, then there would be no questions. but no, the guys are sitting without ordering anything, yelling obscenities at the whole institution, electronic cigarettes are smoking in front of the cash register and the staff pays 0 attention to this. the atmosphere spoils all the good impression of the food. I definitely do not recommend going here with children.
Hello, today at Masherov 39 Brest, an order was made at 6:00, it was issued at 6:30 along with another order made 15 minutes after our order, it was issued at the same time, in addition to the fact that the wrong burger was issued, they ignored it, out of 3 combos 2 combos were provided one was missed, no apologies were provided, you heard, can you order again?
Where am I sorry? what is the attitude of the staff, I understand they don't get enough sleep, it's morning, but work is work, they brought the girl to tears, can you hear at least some apologies? Tried to leave feedback in the vast city Google, Yandex, it was closed. The order number is 961, the cashier is a woman, Elizabeth Lashkevich, although the order was accepted by a man?
I've been here many times. There were moments when something was not reported but I closed my eyes. I came today, took the order with me, cooked it quickly. I checked if everything was in place and went home. I open the order, the bun in the burger was dry and oaky. The leg was just black. The nuggets were disgusting, cold and rubbery. The order was just terrible, if it would be possible to put a rating below one star, then I would
We went there only because of the location ..The food for three is not juicy meat, vegetables are always put in the cat cried, which is why it looks quite sad, as well as the taste, the toilet is a separate trouble.. I can't tell you how sad it is, not only is super microscopic so dirty all the time, at least take off these pieces of iron with huge rolls of paper (or above the story), at least you can go there
Cleanliness is very poorly maintained. Tables are dirty, you have to wash them yourself. There are also constant puddles of water, dirt, and smell in the toilet. It has already happened several times that the toilet is generally closed. Orders are prepared for a long time. They can easily miss something or confuse it.
But most of all, it has been annoying lately that a lot of schoolchildren are accumulating in this institution.this causes constant noise, uproar, laughter. The students don't order anything. They just sit at the tables. They laugh, make noise and smoke electronic cigarettes.
Today 08.08 we came to eat at 13.00 ... only 3 tables were occupied in the hall. It was impossible to sit at the others, dirty tables and greasy seats. I had to come up twice to ask to be wiped. A girl came out with a displeased face. There is a tray with garbage on the table next to it, and no one cleans it up. We finished our meal, but there is nowhere to throw the garbage, it falls out of the trash cans, lies on the floor ...
After all, this is a restaurant, it must be clean!!! I approached the "main one", asked, explained. In response, she rolls her eyes like I'm at her house. Another 30 minutes have passed and there is nowhere to throw the garbage.
We ordered 2 box masters and a chef burger, they gave it away very quickly, but it's not surprising, apparently everything was pre—cooked - everything was cold.
In addition, the burger with chicken, sauce, tomato and salad turned out to be without the last two — it was as dry and tasteless as possible, I just ate bread with chicken.
Please keep an eye on how your employees work and prepare.
It's a terrible place! The staff was rude as soon as they came in, they tried to order something, although there are a lot of teenagers sitting and they are not told anything. Terrible dirt, sitting with crumbs on the table. Homeless people come in and alcoholics get hooked and don't want to leave. I ordered an order, instead of an AI-twister, a longer was brought. I will never come here again and I do not advise anyone
The food is more or less. They used to cook better. And the service is disgusting. A serving of ice cream should be 120g, but I was given only at the bottom of the cup. After the appeal, the employee reluctantly added a little more. For your money, it's also a complete deception. Next time I'll think about whether it's worth coming here again.
I recently went to this institution, hurried home, decided to take a snack with me, made an order, cooked for a long time, as a result I was late for the bus and grabbed the order without looking, upon arrival I was disappointed, looked inside and there was no burger and sauces, I presented half the cost of the order to the staff. I am extremely dissatisfied with the work of the institution.
Usual...(I can't even call it a "restaurant"))) An ordinary fast food restaurant! Of course, the KFC menu has its fans, but the service in this particular place is disgusting.
Unfortunately, over the past 2 years, this point has become the dirtiest and most unpleasant in the city. There are always crowds of teenagers who just sit and chat, but also use the toilet.
As a result, dirty toilets and a hall, the order is also prepared longer than all places in Brest
I don't report food to takeaway orders. I was here today at about 22:00, I made an order with myself and did not have time to see if everything was put there. My mistake is to trust people... When I started unpacking, I noticed that 5 strips were missing, 3 nuggets of sauce were put instead... Thanks for ruining dinner.
we were with the children recently, we bought potatoes that were salted, barely warm, dry, strips of different sizes, the toilet was wild, dirty, and a terrible nauseating smell, dirty doors, slowly collecting orders, working without gloves pouring potatoes!!!
on the ave.We are waiting for Masha's order for more than 30 minutes.although some people who came later have already received their orders, the tables are dirty, covered in crumbs and spilled drinks, and the toilet is generally trash....complete unsanitary conditions, you've never heard of cleaning here .....fuuu. to the question why is it taking so long? The employee gave the answer "that they are waiting for meat"
I love the KFS very tasty and quickly the menu is replenished prices are falling and rising anyway everything is fine stable intererchik 20x thousand cool vibe in general
Cons - it's cold, the air conditioner doesn't work; the men's room is very dirty; the men's room has a VERY small cubicle - for a person with a height of even 175, his knees are already resting when he sits down on the toilet - in general, I do NOT advise - a very oppressive atmosphere!!!
We waited for 5 minutes until our order was accepted, the staff walked by and did not pay attention at all! The wait is long, the cheeseburgers are cold. There is no lemonade for the umpteenth time. I watch a lot of negative reviews, why is nothing being fixed?...
I didn't like the place at all. Non-professional staff, toilets are dirtier than at a train station in the USSR, all employees need to be sent to Moscow for an internship in order to see the standards of work
I didn't want to leave a bad review, but this is not the first time an order has not been reported. I ordered coupon 1340 and sanders basket. There were potatoes in the coupon that were not reported. Unpleasant.
We were a family on May 12 at KFC in Brest at Masherova 39, the toilet is dirty, a strong stench (which was noticed by one of the female employees), the tables are not cleaned promptly, crumbs, greasy marks on the seats (asked the staff to wipe). The main contingent is teenagers. I hope Yandex misses not only positive reviews, given my experience, pay attention to my reviews, they are mostly all positive. But you can't write a positive review for such an institution.
At night , there are about 0 people , we ordered ours and French fries , we were told to wait 25 minutes. Sorry, the fast food restaurant is cooking 4 nuggets for 25 minutes !!?
Delicious food, good service, short waiting time, decent staff and amazing cuisine, cleanliness is good, meat is juicy, drinks are like drinks and the location is very good
In general, it is a standard franchise establishment. But there are disadvantages. It's a little dirty. The drinks are heavily diluted. These moments spoil the impression, I don't want to go in again
The place is terrible, the staff can't cope, the product is of terrible quality, the toilet is a mess, shit on the walls, toilet paper, soap and nothing at all - 5 stars out of a possible 1
A good place, cleanly neat, delicious food, I will go there for another 100%, very quickly prepare a large order for 40 rubles. One thing is (I don't know if it's company policy or employees do it themselves) they don't top up lemonade, you just need to buy it, it's very strange considering that competitors calmly pour it. For drinks -1 star, and I also recommend a place to visit
Disgusting! We went to wash our hands in the toilet before eating and the appetite turned into nausea! The sole sticks to the floor, the floor itself is covered in urine, there are no napkins, the taps are dirty, the sinks are dirty, it stinks terribly. It was like being in a train station toilet in the 90s
Food for 3, service for 3 (the more you order, the more they will forget to put), waiting time like a roulette wheel (from 5 minutes to 30), regardless of the number of orders. In general, 50-50
The service here leaves much to be desired. The staff has absolutely no training on how to interact with visitors. They are loudly discussing something among themselves, laughing. When assembling an order, the employee simply threw the order on a tray (he worked without gloves) and went on to discuss something with his colleagues. As a result, it also turned out that I had to put my order in a takeaway bag myself. Disregard for work and complete disrespect for visitors.
The strips and potatoes turned out to be tasteless.
I am very disappointed with both the quality of service and the quality of the food.
yesterday we were at the KFS and ordered a family combo and a burger and an AI-twister, as a result, diarrhea, nausea and severe poisoning , high fever, we can't even get out of bed properly👍
I went to a restaurant to have a snack with my family hoping for high-quality and fast service... But...the order for 106 rubles was made for 45 minutes, until I came to ask why it took so long? And no one was engaged in it, the number of ordered products did not match, the cold was still lying, horror
The child's birthday is today, he came in with a friend, they made an order using coupons 1781 and 1739, the junior burger turned out to be hard and dry, I guess - not fresh!!! It's frustrating that the workers don't cram fresh produce into the children!!! Next time I will write a review in the book of comments and suggestions, as well as inform the sanitary and epidemiological station. Please take note!!!!
My son's favorite place.The cafe is spacious and clean.There is a summer porch outside.It's nice that in the center and having done your business, you can fly in for a snack.
We ordered a spicy shefburger, the chicken was not put in the Burger spicy. By the way, not for the first time, yesterday was the same. They refused to redo the burger.
I came in a couple of times , youngsters are constantly sitting , because of this there is nowhere to sit down without orders. The toilets are just terrible! Dirt , stink ! I don't want to go there anymore!
It's very tasty, but milkshakes seem to be diluted with water, in other kfc establishments they are much tastier. The waiting time and cleanliness are average.
The service is poor - they don't take the order for a long time, so then they also give it out the wrong way, the toilets are terrible - they are dirty and stink all the time