I had to spend an hour, a whole hour waiting for two cheeseburgers and potatoes on 10/23/2024. The staff are such sleepy flies that you want to come to their kitchen and collect your order yourself.
Cold potatoes, which other people refused (!!!), are put on a common pallet along with fresh potatoes and thrown into the next order (just fumes). There were so few chickens in the long-awaited cheeseburgers that they would have laughed in besieged Leningrad. The cook, instead of rushing, was laughing with someone from the staff and everyone was dancing to some dubious music. The complaint book, filled with 3/4 of the negative reviews, is already just lying in the most prominent place on the order issuance table. By the end of this humiliatingly long wait, I had simply accepted the situation and started dancing with them. Will I come again? Unlikely. Will there be any decision from the administration? Time will show. A lot of negative reviews, no changes. That's what the lack of competition in the city does to the service. If you are still reading, do not spoil your mood, do not waste time on this circus, go to the shawarma shop opposite megatop, not advertising, just friendly advice.
Today 03.01.25 came with the children. The order was waited for 40 minutes. There's a crazy woman at the checkout, and a guy in dirty clothes is picking up orders, throwing orders around and not naming them. The scoreboard with the same orders does not display them. The food is cold, the rolls are broken, and when asked to replace the order, they say it's normal. The baises did not report. They took the combo, it was cold, when they warmed up, the guy just threw it on the issue table. Very terrible service
This is not the first time we want to visit this institution. If you order on the spot, there are no questions, but if the takeaway is terrible. It's not the first time they put almost empty burgers.
Today, an order was placed for 12 wings (11 were placed), French fries that are not there at all, and half-empty burgers, sprites that were not given even when they were given, and I had to go back to ask.
It's better not to trust them and check them right away!
Photo of a double cheeseburger
Well, that. Service is like when, sometimes fast, sometimes forever. I think it depends on the number of workers on shift.(considering the small number of people) In terms of food, every year they think about how to sell a smaller portion, but more expensive. The room itself is not cozy. It's not exactly bad, but it's not good either. You can stop by for a snack sometimes.
The staff is terribly slow.
You wait for two rolls and three rings for more than an hour!!!
A single collector stands looking at empty packages and pokes at the screen, switches the order pages when 50 people are waiting in the hall.
The rest of the staff are walking around the hall, giggling in the kitchen, instead of helping each other, trash.
The service is disgusting.
On a working day, at 15:00 (when there are no queues), they waited for an order for more than 40 minutes, the workers just stood and looked at the bags of food. The glasses with drinks are half empty, the employees said "you didn't order ice," by the way, there is no choice on the vending machine with or without ice.
Everything is fine✨, there have been no joints so far, the room is cleaned, it's beautiful🎀 it's a
pity for the administration when people can't wait, so the staff is polite💗
I have a good 3-star restaurant because when they came it was dirty, the cheese sauce was smeared on the table. Toilets and cleaning are always on schedule. The place is also very good, I advise everyone!!!
The staff at the car order window (this time, a girl) is apparently very unhappy with something in life. Because working with clients is clearly not the hypostasis of this person. The usual order was accepted abruptly, impolitely and with disdain. To the questions and options to which the character reacts positively in the same Minsk, the girl simply spat out stubs of words. Yeah, number 1.
Number two: waiting time. The order was made small, the waiting time was 15 minutes. Okay, we're waiting. As a result, we sat for more than 30 minutes watching the cook go out for a smoke.
The terminal was not working. The card did not pass. Who is to blame? Of course, the white bank. Apparently, the sanctions are inside the country on the territory of KFC.
In general, this is not the first time the shoals have been behind this point of this restaurant. Measures, apparently, are not being taken. Therefore, unfortunately, we will continue to receive average garbage service (and sometimes food) for our own money.
I visited this place a couple of days ago.
the staff is friendly and helpful:)
the hall is very clean, there are few people on weekdays.
the food is served delicious and hot, cooked and cooked quite quickly, everything is as it should be!
definitely surpasses any KFC in Minsk!👍🏽
Not only do you wait a very long time, I constantly do not report the order. If you don't check, you will be deceived one hundred percent. Add the order to us 3 times. Can't they count and read? There was no time to ask for a book of complaints.
I waited for the order for one hour and fifteen minutes. The staff barely moved. It seems that there was an Italian strike. I was asked to pour a beer while I was waiting, and the answer was, we'll have your beer in an hour.
A frequent guest of this particular KFC car. There are no questions about the quality of food, delicious, fresh. The service speed leaves much to be desired. You can pick up the order in 3 minutes, but the last time I picked up the order after 20 minutes of waiting. If they had warned me that there was no position and I had to wait, I would have chosen another one. The penultimate time the situation was given the order in 3 minutes, but then they tell me there was no original, you were given a sharp one. Warn customers about force majeure in advance.
I visit very often. I like everything. The food is delicious, the menu is large, the staff is helpful. If they did not give some food from the order, they apologize and give something as a gift👍There are a lot of inexpensive coupons. There is a toilet, it is clean on the module. Generally a class)
Terrible service!!! The order was waited for 30 minutes. although there were few people.The situation is the same on the car drive.The man waited 20 minutes and came to find out where the order was.This is the first time we have encountered such a service.
The unfortunate basket with potatoes was waited for 20 minutes. Another time, there was no puzzle in the children's basket, the child was upset.
The bins are overflowing, the tables are dirty, and the women's bathroom is not working...
Double cheeseburger 🤣🤣 KFC you've already gone crazy for this money, you can buy half a kg of chicken, but what's here? How do you "cook"? Shame on you and the consumers who turn a blind eye to this 🤭🤭
We processed the order quickly, well done.That's all The food is cold, it feels like it was taken out of the refrigerator. The cheese is not melted, the Bun is barely warm at the edges, and everything else is completely cold. French fries are summer. Are you kidding me?? How can fresh French fries, just cooked, be summer??? No one else is naked in this place.
I ordered a combo for 4 rubles through the car. The girl told me to choose by coupon number, I didn't know these numbers. She asked me to voice it. The answer was look on the Internet. Okay. I took the order. When I opened the French fries, I found that they were covered in salt!!! They just poured salt on top !! Having arrived, returning these potatoes and writing a complaint. The manager of Alexandra who made this order. She was very happy and was glad that she managed to annoy me. Please take action!
Well, I'm not a fan of such food, although I'm not a healthy person) It's not tasty. But honestly. Whatever position you take, the taste is the same in everything, only different degrees of sharpness. Basically clean. The staff is "whatever", but at least they are not rude)
We liked it:It was clean, there weren't too many people, the food was cooked quickly. It was a bit chilly, so overall it wasn't bad. The face of the establishment is cleanliness in the toilet, keep an eye on it!
for some reason, when you choose to pay in cash at the kiosk at the checkout, it gives you an incorrect and very long code.. fix the permanent residence permit😟😟😟
The food is standard, as in the entire network. But, this is a very polite staff. And I was pleased with the availability of fast charging for an electric car, next to this institution.
The most unsatisfactory online catering in the Republic of Belarus , which was. The tables and seats are greasy, the garbage has not been cleaned, it is unpleasant to go to the toilet.....
Not food, but leftovers made of cardboard. Mud. Unsanitary conditions. The meat looks like it's made of plasticine, it's impossible to take a chicken, fat swims with fat.
The quality of the food is disgusting! We ordered food twice through a car at this point and both times the child was poisoned! Such situations have never occurred on the same Sputnik. The first time they thought they were just unlucky, but they can't be unlucky twice in the same institution! We will never buy anything at this point again! And we do not advise you!
There are Circassians on toilet paper in the toilet, everything is dirty, the cat has cried a lot of meat in the chicken, potatoes are lying on the floor and no one is eating
A good KFC in Molodechno, I was driving an electric car and just here the only place where you can recharge the car is two places and a good charging speed
I really like burgers. The order is prepared quickly enough. The staff is always friendly.Clear.Drinks are like everywhere else. Five minutes walk from the house, very convenient ❤ ❤ ❤
There has never been such a slow service in any institution. And at night it is problematic to make an order, there were a couple of calls to the mobile so that the staff would come out
Unfortunately, there are only disadvantages.This is not the first time to wait for a long time. I asked if there were onions in the burger, they said no, although there were onions.I didn't go to find out, took out the onion and ate it. The toilet is constantly dirty and there is no toilet paper for the first time.(
I made comments).The tiles near the washbasins are dark and streaks are very visible.Either put a tile such that it is not visible that it is dirty and has been diluted, or teach it to wash well.
It's always dirty.... Tables, toilet, floor are still fine. The staff looks like they're shouting, get out of here. The guys seem to work there 24/7, do they even go to lunch? And the prices are so-so. Burgers are often cold. Parking is small.