We were there 3 times, and each time there were errors in the order. You order twisters that are not sharp, you wait 20 minutes, you get sharp ones - you throw them away. You order wings on two bones, you wait for 30, you get a mix. That is, everything is covered in greasy sauce fingerprints. The sink is dirty, there are no napkins, the combination lock buttons are stuck. In general, sadness.
If there were a lot of visitors there, it could be justified by downloading. But when you have 1 order in 10 minutes, well, you can't screw up like that.