I'll give you one star for the food. It was delicious. There's nothing more to bet on.
The service is neither "thank you" nor "bon appetit". These phrases in the service industry should bounce off the teeth.
While I was waiting for my order on 08/31, I watched the girl who was collecting orders. Putting French fries on a tray, he shakes it all over. The potato falls off the tray, she catches it with her hands and puts it back.
A question!!!! Why do pickers work without gloves???
There is also a question for the cashier girl. I worked with the money, and with dirty hands I went to paw potatoes as well. If it's a cashier, then let him stand at the checkout. There's no need to let her into the kitchen. While I was helping to collect orders, my grandfather turned to the cashier. He asked: "Can I do it from you?" The cashier replied "yes" and continued to collect orders. Send the cashier's girlfriend on vacation, barely alive. By the way... Grandpa did not understand where to place an order and where to pick it up. No one gave him time (there were few people). In general, then the manager took the order from the grandfather. I ask you to draw the attention of the administration to the cleanliness of the hands of this "manager". All the nails are black and he also collects orders, and even if it is "matted oil that does not wash off," what is the problem with wearing gloves so as not to spoil the appetite of RESTAURANT visitors. I understand that KFC is a fast food cafe, but you can also squeeze out money for gloves for employees and also hire a cleaner, because the trays are dirty. The tables are dirty.
There are constant queues both at the checkout and at the checkout: you wait for the cashier for 20 minutes, and then another half hour for the order. People stand in line and dump as they wait. Self-service cash desks are often unavailable, and if they do work, you can rarely get a receipt there. The counter itself looks empty - you rarely see people there. As for the food: potatoes are served every other time, which have already turned to stone due to waiting. Everything else is acceptable, I was poisoned only once. In general, one star is only because it is impossible to put 0. People continue to walk only because they stop nearby waiting for transport, but they get stuck for a longer time because of this institution....