In the order, the positions were mixed up (2 boxes of nuggets and 1 with legs, instead of 2 boxes with legs) and beer was not filled (this was fixed when they came to the checkout), then they found that there was not enough sauce and one leg, as a result they turned out to be sharp at all, instead of the original ... they did not go a second time point out mistakes.
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Ramon Shevtsov
Level 8 Local Expert
March 15
The staff is undoubtedly polite, they have such a policy, but there are questions about the kitchen. The wings seem to be fried in oil, which is changed once a month. If there are many items in the order, it is better to check the availability of the ordered items.
They are blindly deceived, they also prove their "correctness", only after inviting the manager the issue is resolved. Such establishments should simply disappear from the map of the city.
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Kitty
Level 7 Local Expert
September 26, 2024
It is a very strange tendency to make mistakes in the order.
There have already been mixed up orders and under-positioned positions. Today, once again, this point of the KFS has shown its attitude to the client.
Order:
- basket of wings size L (26 wings) with 3 sauces (2 barbecue and 1 sweet and sour)
- rustic potatoes with 1 sauce (sweet and sour)
- 2 pies
Total: 25 wings with 2 teriyaki sauces - barbecue letters in teriyaki do not add up and where is my sweet and sour sauce????
Minus: 1 wing is small things, 1 sauce is small things, but I don't like teriyaki sauce, so 2 sauces is already a big minus!!!!
I recommend carefully checking the order by recalculating ALL the contents!
Often you have to wait for an order for more than 30-40 minutes, and also in 90% of cases the food is cold, when you complain they smile and say that this is how it should be, so it's a terrible eatery
09/22/24. 10:00 two times they came up, said hello and 2 times turned around and left without saying anything, stood for about 5 minutes bestial relationship with the client is no longer a foot
A very dirty cafe, always overflowing with trash cans. The tables are dirty.We always wait 40-60 minutes for an order. Very few people work, it feels like there are 2 people for the entire cafe.
There were 10 times, 10 times cold food,waiting for 20-30 minutes, in a burger with a tomato, did not put a tomato and was dry,potatoes are always cold,the worst KFC in Minsk 👎
The chef burger does not report the salad , tomatoes and sauce here is not even the gram that should be . It 's just awful and dry . I paid for a chicken bun......
The waiting time for the order is 20 minutes or more. Should I put the Coke cups in the cup holders myself? It's not difficult for me myself , but if they are not standing on the opposite side of the counter and there are still a lot of bags with orders nearby ... and this is not the first time . During this time, you can cook chicken at home (( If you want to quickly, then definitely not in this restaurant.
This place struck me from the doorstep, Friendly, kind staff, instant delivery, cozy atmosphere, and most importantly - delicious food! Managers are always ready to discuss issues of a narrower focus, not every institution boasts of this. In general, everything is at the highest level, five stars!
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Сергей З
Level 11 Local Expert
January 4
It takes a very long time to wait for an order. With a queue of 3 people, you have to wait more than 10 minutes for an elementary box. Orders are often confused, so I try not to go to this particular place unnecessarily.
There is a very long wait for orders, constant mistakes, they forget to put potatoes or a burger in the order. I don't understand where the 4/5 rating comes from
It's a terrible place! The legs are not fried. The batter was rancid and burnt. Sauces can only be bought in the combo set. We bought three dishes for two, and gave out only 2 soups..a promise below the knee.
We were at KFS today, the order had to wait 30 minutes, the tables are dirty, garbage falls out of the trash on the floor, IT's DISGUSTING, I do not advise you to go here.
I waited for the order for 30 minutes, there were practically no people. They threw it into a bag, I couldn't figure out where and what. The work is organized abominably. A waste of time and nerves
A great restaurant apart from the staff, the slow ones practically don't know how to use the cash register.The scoreboard with the order numbers often does not work very well, and there is often no cash register in the terminals.and the food is super, they cook great.
The tableau with orders does not work
The receipt is not issued through the information kiosk too often
Sometimes they confuse the order
There are no questions about food - the usual kfc
The waiting time is FROM 20 minutes, the cashier standing in his place is a rarity. I came to this point often and it feels like it's getting worse and worse every day
For dozens of minutes, no one comes to the checkout, there is no change (at all), they bring the order first, and then one drink with a difference of 5 minutes