KFC
155 reviews
July 21
From the point of view of food, it happens that it is cold and it happens that it is warm here as luck would have it.
One star, if there was an opportunity, I would put 0
The service of this point has been going nowhere lower for 2 years.
I had 10 orders for the whole time (and because you work in a shopping center, there are few better ones) to which there were no complaints, but otherwise: 1. Under-laying of goods, they constantly forget positions of any format.
2. Smoke breaks, inappropriate hubbub during the steam, which gives the impression that you paid for the performance of clowns and not a portion of today's lunch for yourself.
You just stand there and watch as your order is collected by hammering a nail through indifference.
3. Extreme nonsense: falling potatoes, which subsequently goes to order
4. The toilet is always not cleaned, and it just stinks
5. The trash cans are clogged
Soon the place will turn into a garbage can. It feels like that.
I've been silent all this time, but it's no longer possible.
Please either sort out your staff or hire a new one. This is not a place where you can be so negligent
On July 21, the issue has not been resolved absolutely
So now you wait for even one or two positions for 30 minutes, it's funny)
Long-term service in everything, you observe that there are no people in the kitchen for 15 minutes at all, the management does nothing but only wants to contact people who leave reviews.
I do not need coupons and free bonuses, I need a service in the city center worthy of any fast food (by the way, fast food in translation, if you are interested, and not a restaurant service during rush hour)
After reading it, be sure to go to another place, but not this one
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6
September 24
The cafe is located underground in Stolichny shopping center. A clean cafe, and the shopping center is just super. There are only Belarusian-made goods here, from food to clothes, shoes, tableware and linen. There is a lot of choice. If you need good knitwear, then here
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November 4
It's a terrible place, I waited 30 minutes for an order, although I ordered a regular cheeseburger, potatoes and sauce!!! I don't understand what the problem is with collecting such a small order. The receipt got stuck in the scoreboard, I tried to get it for a whole minute. There are two people working in the kitchen. One girl wraps burgers, and the other guy ENDLESSLY packs and weighs potatoes. Of course, they are not going to help each other. But who pissed off more than others is the girl who collects orders. She walks around with a dissatisfied face and counts crows, there are 21 ORDERS on the scoreboard, and she does anything but packaging. I was completely disappointed, I came here during a short break, and I didn't want to leave without food. If I had known that it would be like this, I would have passed by! It's a pity that you can't put -5 stars.
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1
April 3
The staff is very helpful. The order was ready quickly, despite the busy hall. The request to remove some ingredients from the order was taken into account, everything was great. I would also like to express my gratitude for saving the phone.
My charger broke and it ran out, it was urgently necessary to turn it on. They helped and charged the phone. Many thanks to Yanislav and the cafe staff for their responsiveness!!)
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August 17
We came here in a good mood. They did not even pay attention to the fact that the kiosk did not issue a receipt . Then they passed the waiting time by laughing and standing . The floor near the cash register is wet , and the staff itself was sliding on it .
We ordered beer 1 +1=3 × 2 , i.e. 6 servings
When we finally got the order, we went around the hall to look for a clean one! Place
The order specified a cheeseburger with cheese (surcharge of 1 rub ) and a Junior cheeseburger , patibasket .
The patibasket was in bags , well , that 's okay
But with burgers, they confused where to put the cheese.
It comes to the most interesting thing - beer. It 's summer outside and there 's thirst . I decided I was going to have a delicious beer. And the beer turned out to be SOUR ! I drank almost half of it in one gulp and I started to feel sick .
We went to the cashier , the staff immediately took it for inspection . And he poured from each glass (6) and went away to taste . As it turned out , 2 out of 6 are sour . No one refilled the glasses where they poured .
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1
January 19
Very good service, cheerful staff, all smiling and kind. The food quality is top notch, the breading and roasting of the meat are excellent. The restaurant is clean, I come here often and I'm always happy to come in my free time.
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September 21
Well done, clean and cozy, friendly staff, reasonable prices, free toilet , respect
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July 13
It would be possible to put "0", there would be such an assessment. Saturday evening, there are two people in the hall, garbage is pouring out of all the bins, the floor is dirty, the seats are stained, the tables are also dirty. They asked me to wipe the table. 10 minutes after part of the order was not in the kitchen (legs, the most popular), they reminded me to wipe the table again. They sent me to the gym to look for a cleaner.
A very strange indifferent attitude towards customers in the KFC branch in the most central and pretentious store in the capital
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1
July 10
It takes a very long time to place an order, there are almost no people in the kitchen, 2-3 people and they all do everything at once, and they take the order and cook and give it away.
Complete chaos, I do not advise you to come here, the order is given on average in 30-40 minutes, and then it's on weekdays, on weekends I'm afraid to imagine what happens here, and when people receive their order
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February 27
I was lucky to be here on a weekday. I'll start from the beginning, I came here and ordered an order through the self-service checkout and began to wait. The first thing that confused me was that there were only two people in the whole kitchen. They took orders and did something there, so the fact that the unfortunate order in the form of a drink, French fries and a chickenburger had to wait 20 minutes was not surprising. It was surprising that the people who came for me and ordered orders from others received it earlier. About 10 minutes later, a guy came and took the same as me and he got the order faster, um, how??? After that, I stood and waited for another five minutes.
Moving on, I received an order and thought to sit down, 1/3 is occupied, the other 1/3 is not cleaned and s*c* on leftovers of food, garbage, etc., and the last 1/3 is booked, there were gray armor tokens, but no one sat on them, no one cleaned them, but it was apparently impossible to sit at them, in as a result, I had to leave.
And my favorite thing is the order itself. I took the standard potatoes, they gave me a small one, but so little that I thought she poured into the bag, but no, she did not get enough sleep. There really wasn't enough of it, I always took the standard one, and then some kind of mini-standard came out. A chickenburger is generally just a fairy tale, for the whole chickenburger there is one maaaaaaaaa little nuggets, the size, as if they gave you a quail egg instead of a chicken egg. There are no questions about the drink with syrup, it was delicious and normal.
Summing up, I concluded, unfortunately, that there is no longer a foot here and I would not advise any of my friends for anything, it is more expensive for money, and portions like a cat cried, and even a joint on the jamb in the form of an untidy hall when there are few visitors. It's scary to imagine what's going on over the weekend. In general, I am very disappointed and 1 star only for a delicious drink. I really regret that I did not take photos then
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1
July 28
It's not the first time I've visited, but I've noticed a tendency that the level of service drops every time. This applies to both the order configuration and the internal order. The last time the order was issued on a delivery that not only did not wash, but had not even been wiped for a long time
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July 10
The longest waiting time of all the KFS in which I was, the staff seemed to be beaten with sticks during breaks, the food was cold, the order was made through the application for 20 minutes, through a self-service kiosk for 25-30
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1
November 4
Hello! I am very disappointed with the work of the staff. 22 orders prepared by 2 people.They do everything for a long time. I waited for my order for 30 minutes!!!!!!!! employees walk around like sleepy flies, doing nonsense, but not packing orders. Disappointed. 1 star.
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October 14
Low-skilled staff, dirty kitchen, overflowing trash cans. Order collection is slow and you have to eat cold fast food. I ask the cafe administration to pay attention to the poor quality of the KFC branch.
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July 31
It's cozy, more or less clean, the food is delicious, they don't just do it, they waited for the order for 40 minutes +- but they gave free frozen meat for it)
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October 15
Terrible service, the staff is not fully recruited, I waited for the order for about 40 minutes, and to pay for this order for another 20 minutes, the completed orders panel does not work and I had to stand for 40 minutes trying to hear that your order was made
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September 27
Slow service, a burger with a chewed bun and chicken, the cheese is not melted, the tables are dirty, they skip large orders and make small ones, I do not advise you to come here.
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1
August 18
Of the 3 items in the order , 2 were not the same
You have to be more careful somehow
The toilet is very dirty, and in principle the hall does not shine with cleanliness , disappointed the KFS in the capital of course
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September 20, 2023
В данном заведении встретила нас кричащая во все горло администратор, вызывая кого-то из зоны кухни. Не работал ни один киоск самообслуживания и пришлось заказывать на кассе, где заказ принимали невозможно долго. Забираем заказ и понимаем, что нам не положили трубочки и соус. Казалось бы: человеческий фактор, но после того как мы увидели какой напиток нам подали…глаза полезли на лоб. Заказана была кола, но в стакане была водичка. Помимо всех,выше перечисленных, неприятных моментов кушали бы под разборки и крики других недовольных посетителей и администратора. Туалеты ужасно грязные и запах отвратительный. Судя по всему там не убирают от слова совсем. Данное заведение для меня в черном списке.
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1
April 2
One of my favorite restaurants is KFC. I always take a sander box here and when the action is wings. A separate respect to the staff from the meat breading station, his hands are golden
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February 13
If it were possible, I would put MINUS FIVE STARS!!!! The food is terrible. The bun is cold. The chicken was given spicy, although they asked for an original one. They asked to replace it, however, it was still impossible to eat. The chicken was salty and some of the pieces were spicy. No, it's so salty that it's terrible! Well, dear chefs, how is it?! In addition, the French fries were salty. In addition, there were pieces of a hard washcloth in the potatoes themselves. Where is the management of this institution looking? Why do you need such unscrupulous employees? They bring only losses!!!
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November 4
Very disappointed, the staff is as slow as possible. We waited for the order for 25 minutes. There were only 2 workers who were moving very slowly. Terribly, the staff was upset
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August 31
A disgusting establishment with disgusting staff, where the question of the time of order production and any other question is rolled at every opportunity. There is garbage everywhere, two people in the whole kitchen, who barely stretch, and if possible talk.
20 minutes of waiting for one item from the menu, considering that at the time of registration there were three orders on the screen, it's also like that.
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July 12
I waited 37 minutes for the order!!! Despite the fact that there were only 3 orders in the work! 1 person barely walks in the kitchen and there is no one else at all!
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January 12
Nice and tasty chicken, cozy and clean inside.
Thanks a lot for the fast service
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September 26
KFC is no longer the same, there are a lot of visitors, the last time I bought a very sour beer from them. Horror. I think their fate is sealed.
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September 18, 2023
Быстро перекусить-это в КФС. Однотипное заведение с Макдональдсом. Только молочные коктейли в КФС из очень разбавленного молока,водянистые. В Маке были вкуснее. Хороши луковые колечки и нагетсы.
August 27, 2023
1. Долго ожидали заказ. Вместо того, чтобы заниматься своей работой, сотрудники хохочут между собой. Но на замечание отреагировали и ускорились.
2. Бургеры отвратительные, мясное наполнение меньше в 2 раза площади булочки. Бургер жутко пересолен, такое ощущение, что мясо пересолено преднамеренно, чтобы скрыть несвежесть.
3. Порции фри - это вообще отдельный разговор. Полагаю, что пакетик должен наполняться полностью? Или только на треть или на половину?
4. На чек более 52 рублей, на 4 человек, дали только 4 салфетки.
5. Мусорные контейнеры переполнены. Никто не убирает.
6. Столы грязные, никто не убирает, остатки пищи под столами, никто не убирает.
7. Туалет - это отдельный момент - такое ощущение, что это туалет не в современном заведении общепита, а вокзальный бесплатный туалет из 90-х.
Больше в это заведение ни ногой.
4
May 6
Everything is clear, the staff serves quickly and very politely, I definitely recommend it.
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1
July 21, 2023
Еда очень вкусная да и ждать быстро
в зависимости от заказа (количество еды ) персонал тоже хороший очень чисто бургеры и напитки и коктели вкусные
September 28
If it weren't for Egor with glasses, I wouldn't be wasting my time here.
He pulled the whole episode solo
"From the Fireplace"
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1
November 4
I really like this KFC, they have high-quality service, I invite you to visit too.
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March 1
The place is so-so washed hands in the toilet smell. They brought food on a dirty tray with leftovers of ketchup, asked to replace the potatoes because she touched the tray, so they also threw the tray, and not just put there were no apologies. I don't recommend it that way
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August 30, 2023
В последнее время чикенбургер стал не такой сочный и вкусный как раньше, помидор режут кусочками (раньше было целым ломтиком), иногда тёплый падают. Картофель фри - мало посоленны. Ожидание заказа очень долгое. Лимонад в летнее время хорошо спасает но очень много льда и воды, некоторые вкусы очень сладкий. Помещение большое, можно где сесть.
February 17
Overcooked, greasy wings from a dirty deep fryer. When I asked to redo it, they replied that they would not, because they have such a dark oil that everything will turn out to be of such a color and smell. I am very disappointed. It used to seem that KFC is a guarantee of quality.
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April 19
The tables are dirty, the twister is burnt, ham was added there although it is not included there, the sauce was mixed up, the chocolate was not given, the potatoes were ruined (they took combo 6969) + the chicken burger is also burnt — terribly
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January 11
I gave 4 stars , as there was a problem (the rolls in two orders were black ) , called , apologized , communicated competently , good staff , it's 100% , thank you
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July 21, 2023
1) не вкусная еда:в чизбурбургере кетчупа больше, чем курицы и он холодный, картошка фри тоже холодная и резиновая 2) грязь в зале: жирные заляпанные диваны, на полу валяются куриные кости. Пробыла минут 40,никто не подошёл убрать 3) состояние женской уборной - это просто мрак: 2 кабинки уделаны испражнениями, повсеместно валяются использованные салфетки; двери, держатель для бумаги, стены - грязное просто все и отвратительно воняет. Очень хотелось бы, чтобы сие заведение навестила санстанция, ибо это просто кошмар.
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1
February 29
The service is stretched to the point of impossibility, the standard chicken burger is cooked for 25 minutes, the staff walks around the restaurant collecting trays, scattering flyers from the tray on the floor of the restaurant. The worst point I've ever been to
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1
May 17
Not only did they have to wait a long time for the order, but they also didn't put the sauce on. Thanks
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October 27
There were no questions for the staff. They just felt sorry for them. What does the management think when making charts? There are simply not enough people on shift, because of this, everything is slow. But this is the fault of the management, not the employees.
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April 24, 2023
24.04.2023 решили семьёй перекусить в КФС, и зря... 1. Булочки от бургеров холодные, работники переделали заказ 2. Курочка пересоленая. 3. Мусорные контейнеры переполнены, никто не следит за ними. 4. В женской уборной просто .... у жены слов не было. 5. За час времени, что мы там провели, никто ниразу не протирал столы, все в остатках еды. В итоге настроение выходного дня на полный 0. Была бы возможность ставить звёзды в минус, поставил бы.
P.s. А слова Сандерса о сочной курочке, в данном заведении, враньё. Хоть это и фастфуд, но едят его люди, а не сви.....я
3
November 7, 2023
I understand the third minus floor in the Capital? Really-minus. The food is slightly warm, neither paper nor alcohol napkins were given until he asked. And for some reason tasteless. I visit the KFS in Gomel regularly-and this is food. And minus the third floor disappointed.
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November 19, 2023
KFS workers are slow turtles. We had to wait 40 minutes to prepare an order from 4 positions, and besides, we mixed up 2 positions from the order. I do not recommend visiting.
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1
August 21
As everywhere it is delicious and fast
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April 10, 2023
Акции хорошо, но заблаговременное приготовление продукции для них убивает качество отчасти( Заказы бывает делают не корректно/ Наличие бургеров с куриной грудкой большой плюс. Касса/зона ожидания часто забита
February 28
They dropped my coffee and gave it away as if nothing had happened , terribly salted potatoes and put fewer onion rings
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1
October 21, 2023
At 12:30 on a weekday, I had to wait for an order for a very long time (more than 30 minutes). I had to wait so long because 1 person worked in the kitchen. I bet👎
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January 17, 2022
Готовят вкусно, расположение удобное, в центре города, ждать слишком долго не приходится, но места не всегда есть свободные, особенно во время обеда, поэтому советую не рассчитывать на то что получится там же и поесть, либо быть готовым ждать пока места появятся
2
February 29
I am extremely dissatisfied with the speed of order assembly. We waited 20 minutes for 3 cheap burgers. I won't come here anymore.
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1