I like everything very much, but we constantly face the same disadvantage.
False information is indicated in the menu or the employees do not report it.
For example: it is indicated in the menu (Crispy delicious potatoes, bytes and cheese sauce) cheese sauce was missing in all three buckets.
When you add extra bacon and pay 1 rub for it. but in fact they do not put it, it is also not pleasant. Please check what the error is.
the workers are fast, you don't have to wait much.
the hall is always clean and tidy.
cozy inscriptions on the walls and there is a socket for charging pieces for work.
Everything is cool in short
Order: a longer and a chef burger.
The Longer was Cold. No, it's icy. And it was two more people who ordered it!!!
In the longer instead of "juicy pieces of chicken" (as indicated in the menu) - there were 3!!! Bytes??? No one warned about the replacement of ingredients. Thank you for taking the order and warming it up!!’’
14.03.
I'm tired of writing complaints to KFC! Every time I place an order at KFC, some unpleasant situations constantly occur. Sometimes they won't report potatoes, sometimes they won't report bytes, then cheeseburgers, then something else... In general, the guys do not know how to work, and every time they have one excuse: "sorry, I didn't watch it, we have a stream." I advise every visitor to check their order!!! And then it turns out how interesting it is, pay the money, and we will not report anything to you and push everything to the stream! It's terrible!!!
Favorite fast food, always delicious and fast. Faina Colada Lemonade 10 out of 10! It may not be very clean in places, but in general the place is very pleasant.
We arrived at 23:00 at the KFS - auto, we were the only ones in the queue (it was clear that the hall was actually empty). Waiting for more than 15 minutes (there was only 1 position in the order) + they asked to move away from the waiting window because a car arrived from behind, which was serviced much faster
I'm temporarily deleting them from my route. Last night I ordered what they have for promotions, on the website and billboards (well, to be sure quickly). Firstly, 12 people passed in front of me, who ordered after me and much more voluminous, plus specially marked and selected (no sharp)... as a result, they are sharp. OK, the first day, but the older one has to watch!?!
We order quite often both by coupon and from the standard menu. We messed up with orders several times (instead of medium potatoes, we put a small one. With a large order, they did not put a bucket of potatoes). The fact that instead of chicken cutlets, whole pieces of fillet are undoubtedly a plus, but sometimes they put just a huge piece, which is why it is simply impossible to eat a burger or it falls apart
When buying 2 buckets of chicken ready and legs with a coupon, they indicated that 1 spicy 1 is not, for a child! As a result, both buckets were both sharp and not sharp in the mix, the child was very hot in his mouth, tears....The day was ruined.
We decided a long time ago that we would not go here anymore, since the service is very long, the toilet is dirty. Also, every time I was here, they forgot to put something in the order, and the staff couldn't do anything about it.
My patience finally broke after 5 times, ordering a coke from you! Saving and all that, but you calculate the proportions a little! All the previous times were still tolerable, but on 02.12.20, after ordering 5 for 5 and reaching the soda, I fell into utter horror! One water is black, in a word - slops. Why am I writing a review at half past 3 in the morning? - because if it wasn't for my good mood, which was spoiled after your a la Cola and urgent matters, then I would have got to the complaint book and remembered your a la cleanliness there! There are crumbs everywhere - the table, the servants, the floors! Never once in all this time have I snatched my favorite soda, but it was still *for the sake of*, but today's *joke* did not come to me at all, thanks to my friend for not letting me come back and demand a book. I note that there are no complaints about the kitchen, everything is delicious.
I had to wait a very long time for an order from the wheels, the usual twister was turned for more than 15 minutes, waiting near the order window, gas pollution from exhaust gases, nothing to breathe, as a result, the spoiled mood was aggravated by the high cost, the twister turned out to be very small and the coffee was sour, it does not reach half a star, I will not go anymore
Fast, high-quality, but I do not recommend it to children for a fan of fast food. But it's delicious))
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Алеся
Level 12 Local Expert
January 14, 2022
I never liked it there. The children are asking. And then we're not happy that we went. The food is not delicious. And the service is not always normal. More than once I asked for a drink in a glass not from the refrigerator and without ice. They say you can't do that. If in a glass, then only with ice. Without a glass, just a bottle. And we don't give you a glass. Nonsense. At McDonald's, everything is always hassle-free and delicious.
I made an order and touched a milkshake with a plaster on my hand when I was given it. But the staff replaced the order, even though the fault was mine, I am extremely grateful.
Recently, the service has been disgusting, sugar is not reported, there is not much available, today they did not put a twister, milk Shake, ice water tasteless, etc... The whole impression has spoiled, I will not go there anymore
For some reason, children and teenagers really like to eat there! Not bad
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Юлия Юлия
Level 6 Local Expert
September 19, 2020
I always bought with me, went inside KFS - everything was great!!!!!!!!! Everything is delicious and fresh. I thought it was the best fast food restaurant in Grodno. But on September 16, 2020, I decided to buy strips and French fries through the window on the car. The horror!!!!!!! It seemed that all this was cooked yesterday, and the strips were collected from what the visitors did not finish yesterday. They were absolutely not crispy, the breading looked like something sticky, on some strips it even fell off.
One of the best fast food establishments in the city, you can buy burgers with chicken, they turn out not even harmful if you don't eat a lot) Bon appetit to everyone🍗🍟🍔
I recently ordered home delivery, I waited 4 hours for delivery the chicken was overcooked everything else was cold and the sprite was hot it was impossible to eat the food immediately went to the trash I will never order anything again and I do not advise anyone!!
I ordered a spicy boxmaster, a doubleshewberger and potatoes, first of all, I waited a very long time and when the order was given, everything was cold and salty
We took a large takeaway order. The entire menu was packed in 1 package and at first glance it was impossible to determine the completeness of the order. Since there was already a taxi waiting on the street, there was no time to check and, relying on the professionalism and honesty of the employees, we did not check the contents of the package. As a result, one combo (5a5) and part of the other (free stand) paid by check were not included in the order.
The food is delicious.
One day I waited a very long time for my order, went to figure it out, and it turns out they didn't have the right sauce (or something else, I don't remember exactly), so they offered me to either wait another 10 minutes or change the sauce. I changed it. But if I hadn't come up, the total waiting time would have been 20 minutes, and my friends would have already finished their food.
Everything would be fine, the food itself is normal, as in all KFC, there are questions about the cooking time (so far you can write off the debugging of the process), but what bothers you the most is cleanliness, or rather its absence, I went 3 times and never could find a clean table, how is it at all? As a result, so far only if it's for takeaway.
A few days ago I came in and was dissatisfied, ordered a spicy and not spicy burger (or whatever it's called), brought two spicy ones, so they were different inside (they didn't put a tomato). The potatoes were cold, I demand to deal with my staff as soon as possible!!!
how many times have I not come in, then the cash register is empty, then the cashier's name is half an hour!!!!! you drive into a car, the same situation, accepting orders for "just fuck off", no culture of communication, no normal relationship with customers. I was surprised by the so-called director Bozen, she has an answer to everything, well, sometimes, I'm sorry. and nothing changes from day to day. in general, the score is out of 10 minus 100
It's very dirty. There were few people, but at the same time all the tables and chairs were covered in crumbs. And there's just a dump under the tables. If the table is clean, then the whole chair is covered in crumbs. Apparently they wipe it with a rag and it all falls on the floor and chairs.
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Леонид Ставлеников
Level 7 Local Expert
October 28, 2021
Almost every morning I arrive for breakfast at 07.30-07.40, I'm on my way and everything is always fast. But today the employee said that the waiting time for any menu item is 15 minutes. Well, there are more than one CFS along the way.
It was the first time. Only one cash register was working, which caused a long queue, and we had to wait a long time. But the order itself was prepared very quickly. The place itself is quite cozy, there is enough space. The food is delicious. The prices are average, of course. You can't get enough for 5 rubles, for a full meal you need at least 10 rubles per person.
But in general, it's great that Grodno now has kfc, we've been waiting for it for a long time :)
I work in this shopping center, and I often take a snack at KFS. I like. Polite staff, and, most importantly, everything is very fast. Well, it's delicious)))
such a CFS, the service is not very good and the order was made for a long time, I recommend immediately asking for a complaint book on the table before ordering, I did so
The food is normal, but it's a very long wait. Even when I took a beer, I waited 10 minutes until my order came, and then just pour a beer and that's it.