The restaurant is excellent, always clean, the staff is friendly, helps with choosing what to eat if you can't decide what to eat today among all this variety. They work fast, they gave me a pretty large order in 1 minute, which is just awesome. I'll always come here now, because it's fast and delicious.
I fully agree with all the negative reviews. We ordered through a self-service terminal, but at the end of the payment we did not receive a check, as the check tape ran out, well, that's half the trouble, because we waited for the order from 15 to 25 minutes, while waiting we watched the work of the staff, 2 people from the entire staff understood and knew what to do, the rest wandered back and forth like lost. Foreigners are a different story, one of them walked around with a bloody nose. FINALLY, our order number is announced, the package is ordinary craft, not branded, thank God they put everything right, the potatoes are hot, because they were taken out of the deep fryer and put to us, thanks for that, BUT what was found in the cheeseburger cannot be explained. Of course, I understand everything, this is not a deluxe and not a burger priced at 10p +, but to call strips what is in the cheeseburger, I can not turn my tongue.
the service is excellent. orders are delivered quickly, even in a rush. the staff is polite and friendly, they easily close controversial issues. the food is fresh. the waiting time is +-3 minutes. special thanks to Lisa, Arthur and Sayar.
The room was clean, the employee cleaned it, the order was placed on the counter, the staff was polite, the order was given quickly, literally in a couple of minutes, I liked the products, everything was warm and very tasty, the potatoes were moderately salty. In general, we liked everything, we will come here more often)
We placed an order for two twisters, waited 30 minutes, taking into account the empty hall! (14:00 on Sunday, the shopping center was basically empty at that time, we watched how the staff was not embarrassed by negative views at all and was in no hurry to close orders)
In parallel, there was a drunken loud customer in the hall, who greatly stressed the entire restaurant hall - no security appeared to correct the situation.
In general, there is nothing good to say)
It's a pretty good place, lots of places, unusual tablets to order food. But unfortunately the food turned out to be cold. But I think the employees can handle it. Unfortunately, it is on the 3rd floor, the stairs are still not working properly, and you can't wait for the elevator.
An extremely pleasant place, the staff is excellent. Special thanks to Elizabeth and Arthur! they are very friendly and friendly. The food is fresh, everything is fine
Disgusting. There was an order for a bucket of Basket duet. The contents in the photo are attached
This attitude to the order has not been seen before in any restaurant in this chain of establishments. Strips, sorry, with a little finger. Small wings.and all in a miniature bucket.Have you been serving such children's portions to customers for a long time? To give 20 rubles even without the if action is too much.
Terrible service. Hired foreigners don't understand you from the word at all. Subordinates speak rudely and negatively about the manager in front of visitors. The wings were ordered for about 45 minutes. The kitchen is in chaos, the staff are hanging out, not understanding the purpose of movement. It would be good for this review to reach the management of the organization)
Orders are not prepared for the time, even if it was ordered an hour ago, there is a very long wait, two people work. If you have a lot of time to spend waiting for your order, then you can safely order here. And if your time is important to you, then avoid it!!!
Despite all the negative reviews, we really enjoyed it! The chicken is delicious and hot and was given away quickly enough! It's great that the KFS has appeared nearby!
The worst of the worst, the food is prepared for as long as possible, unfortunately, this institution does not know about normal packaging. Food delivery is just nonsense, I've never seen such cold food. The classics of this institution, forget to put something down) I do not recommend this KFS
guys, we understand that we just opened, but it's terrible ((38 minutes of waiting for a longer and two potatoes ... no coupons or apologies were offensive. why open a point of sale if there is no one to work on it? Foreigners don't understand anything, they barely collect the order.…
Not an institution, but trash. The employees don't understand anything at all. There is an eternal confusion with orders at the checkout. Waiting for an order for 30-40 minutes at low load. The first time they didn't put the pie when ordering, the second time the sauce. The chicken is dry, it is not possible to eat.
As it turned out, ordering the wings was a fatal mistake. After 28 minutes of waiting, my question "what's with the order" was answered with "7 more minutes to make wings." Apparently, these wings had been running through the green meadows for the previous 28 minutes.
The order was waited for 24 minutes. When I asked about the time limit, the manager replied that there were no time limits, i.e. they prepared the order as long as they wanted. ALL the tables were dirty. The manager responded rudely to my remark. In addition, the sauces were not included in the order, and the potatoes were cold.
When the hall was empty, there were no trays to eat on the deck. We wanted to sit at a table with sofas, but we couldn't find a clean one. During my time there, no one has cleaned up.
Orders are given out quickly, but why is everything cold? The first time we ordered, the potatoes were barely warm, and the second time we arrived, the burger was cold. Thank you that at least the coffee is not ice, but hot.
Not only are the employees not even Russian at the checkout, they are also BLIND!!! There are 10/10 errors in the order. The rolls in the burgers are as dry as breadcrumbs. I definitely do not recommend this institution.
Where I just ate, I ordered online, so I didn't see the cashier. Why do foreign specialists walk around with a bloody nose, peeling hands and dirty uniforms?
The order was delivered in less than a minute, and there was a very friendly employee at the checkout, Arthur. The restaurant is extremely clean and comfortable
The chicken is dry, it takes a long time to cook. I ordered delivery, the pie was not delivered + coffee spilled because of the lid
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Владимир
Level 6 Local Expert
January 6
At the checkout, people don't know Russian, you tell them one thing, they punch another, just at random, the order was not prepared the right way, after 5 minutes of explanation, somehow they made the right order, it took 40 minutes, the quality of the order is terrible, I have never seen such a mess!!!
I'm sorry, but this is the first time I've seen such slow-moving employees. How can I issue an order in 25 minutes? Which is the only Sanders box ?
Please explain, so far solid 1