If the management thinks that reducing cashiers and converting to electronic format will increase profits, then I think they are mistaken. The profit comes from returning regular customers, that is, from customer satisfaction with the service. Saving on maintenance will backfire on them, I'm thinking more and more about not going to the KFS.
There are no complaints directly to the staff of this department, everything is of good quality and fast.
Everything is fine, but in the evening, the terminal magically stops working and they send you to place an order at the kiosk. Maybe they have a plan to have multiple orders go through the kiosk.
It takes a very long time to release orders. Although readiness is already weighing on the scoreboard. After the readiness is displayed, you wait for another 20 minutes, they refer to the malfunction of the program....