I don't have the words...
They cook for a very long time.We already order in advance, they write that the order will be ready at a certain time, as a result, we arrive 15-20 minutes later and it is still not ready.
Once, the wrong order was issued at all.
I ordered combo wings and potatoes, drinks. Accordingly, there are 2 sauces for the combo. Then, at the end of the sauces, I wanted to take a few more.
At the counter, I asked to buy sauce, to which they replied - we do not sell sauces separately from dishes.
What do you mean???
incorrectly collected the order, at first they convinced that everything was added correctly
. After viewing the receipt, they still added the missing position (burger. then it turned out that it was not the one I ordered). well, in general, all positions were slightly warm
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Дмитрий Кишкевич
Level 6 Local Expert
December 16, 2024
Firstly, the dust on the bathroom screens feels like it's not being cleaned. And it was morning, the chairs were dirty, the burger was cold, they gave sugar in the coffee, they didn't give anything to stir the coffee with. In short, the morning is ruined!
The CFS is almost always excellent. Twister, nuggets, strips- delicious. They cooked it quickly, there were no queues. Convenient placement, but they did not find a place to hang clothes, they had to put them on the back of the sofa.
It takes an awfully long time to prepare orders... despite the fact that there are few orders in the queue. You order through the position at a specific time, as a result you come and wait even more than 10 minutes. This is the second time this has happened to me this month.
Classic KFC, they cook quickly, the staff is polite, the location is very convenient. There is a school nearby, so you can often meet children, but they are usually not too noisy.
One at a time ! Out of five times , only once can be delicious and fresh ) And so, like everyone else, it's cool in the picture, but not in real life. They wrote letters to them , sent pictures of bad burgers , potatoes are not even half reported, etc. A month after the appeals, they called and offered a free burger ) and a customer card 10% discount) But it didn't taste any better after that anyway) Something like that) I haven't set foot there for a year )
The last time I ordered a cheese boxmaster, it was disgustingly salty. It's impossible to eat – I just threw it in the trash.
The tables are constantly dirty and littered. They probably don't like to wipe them.
For the first time, they took the 5050 Big Sanders Burger (spicy) because of the promotion, and despite the fact that it is the most expensive premium item on the burger menu and is positioned as "fantastically large and uniquely delicious", IN FACT : not a hearty, flat burger, with a mediocre taste, where there is not a whole piece of fillet, but only three strips (I attach a photo), covered from above and below with tasteless cheese, a bit of an iceberg, a hint of the presence of tomato instead of the tomato cubes themselves, fortunately the pickled cucumbers were in place and the sauce too. Well-cooked Shefburgers, which cost half as much, surpass the premium product several times in terms of satiety and joy of taste. The expectations of three people for a pleasant and satisfying lunch did not come true at all. It turned out to be expensive and mediocre. We will no longer order them ourselves!
Self-service kiosks do not work periodically and you can wait for an order for 40 minutes, and the thing is on the stock, which should be done quickly. There are clearly few people in the kitchen. A couple of times I asked for a dish without tomatoes. Once they gave it to me instantly, I asked if you had definitely made a special order so quickly? He answered yes, but he lied and they were. Orders wait at least 20 minutes stably, and there are also no promotional items. It's a night for show, because too, orders wait at least 20 minutes, and they won't take it out, you have to go to the window and ask if you're ready or not, so don't even move away from there.
Considering that this is a KFS car, there are so many stars. You can better monitor the condition of the toilets. The food is hot and delicious, I didn't stay much because I was passing through.
It's a long time to wait for an order, not as long as before, but nevertheless. In the evenings, in the far corner, a gathering of schoolchildren in black clothes, either awesomely or under-dressed, is especially pleasing. Sometimes you want to feed them by hand.
Disgusting. I ordered a basket at 10 a.m. It was served surprisingly quickly, but later, after trying it, it became clear that the wings were not freshly fried, but from yesterday's shift. They smell unpleasantly of old oil, they are not hot.
almost always during rush hour, even with a small queue, it takes a very long time to prepare orders. There is obviously not enough staff in the kitchen.
I waited for the order for 45 minutes, at about 7 p.m.
There are a lot of people, I specially counted the orders on the scoreboard - 26 at the same time as possible
First of all: there is no change from 20 rubles
Secondly: the order disappeared from the monitor altogether, neither in the finished ones nor in the process
It's always nice to sit here, there's always a place. Only recently has there been trouble with the trash cans - they are almost always completely clogged.
It 's a great place to have a snack... The basket strips are very tasty
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Anna M.
Level 4 Local Expert
February 23, 2024
The food is not bad, but the waiting time is just terrible. There was an order from two positions, the wait was 40 minutes, and the staff constantly fed breakfast "for a couple more minutes". I would also like to note about cleanliness: it is completely absent. The tables are dirty, potato and burger packages are lying on the floor, the trash cans are overflowing and everything falls out at your feet.
I stopped by the drive, asked to park and wait - OK. The order was delivered half an hour later with the words "everything is checked", as a result, one position was not placed in the order, I noticed already on the way.
Also in the restaurant:
20 minutes of waiting is not fast food
There is nothing supernatural in the order, minimal workload.
The staff are rude students ***
During this time and this money, you can eat in a cafe with a completely different level of quality. And there are no competitors for mac in fast food yet.
I used to like going to this particular restaurant, since it was the closest to home and everything was fine by and large, until I started ordering through Yandex delivery.
There was no limit to joy when this collaboration appeared, but it did not last long.
Every, absolutely EVERY delivery is not complete without some problems. The claim is not against Yandex, but specifically against the KFS.
They always mix up the order, then they don't report something.
The last time I killed him especially, because I no longer have the strength to endure it from time to time.
On 27.11, an order was placed for more than 50 rubles. Half of this order was simply not made and given to the courier. And the money, of course, was taken for the full order (Yandex refunded the difference).
There were repeated positions in the order, from which it was concluded that the kitchen staff are engaged in anything but high-quality service, because it takes a couple of minutes to see how much and what was ordered.
We would teach the staff to work better.
Constantly in the evening there are a lot of teenagers who yell and swear, while they do not have orders, so to speak, a place for children to hang out, whose parents do not care about them. So also the homeless (with a light aroma, Givenchy) come in for a freebie, at that moment the entire KFS went on a diet from the smell.
Waiting for an order for more than an hour. The trash cans are full of garbage, the restaurant has not been cleaned! There are 3 people working in the kitchen, apparently, in one word, horror.
Usually. The recommendation of the whole network is stop being greedy! We often travel from school by large liners on excursions to Minsk. The McDonald's network provides treats for accompanying people if 50 children came to eat, but not at KFC. You will not lose your mind if you treat the accompanying people with a cup of coffee and a pie.
As there is a lot of salt in the food, they used to make it tastier.
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Ismael Ayydow
Level 2 Local Expert
September 8, 2024
It's just that I ordered a basket M car and repeated 2 times that the original taste and they gave me sharp ones all the same
And that's who worked today. She's a very rude girl.