The service has become very terrible, the order window does not work. Orders and order issuance are carried out through the same window. The queue has become unreal. Sometimes you have to wait 30-40 minutes for an order. I have a record of 45 minutes of waiting. The staff is not very competent. They did not give out the order, they said that it was not ready yet, although it was lying under their noses. In total, the order was already cold. It often happens that some ingredients run out, and you have to leave.
It's terribly not tasty. We ordered an original twister, it's so healthy in the photo, and we got a tiny Doner without grass, dry with 1 tomato. I am very disappointed. Don't set foot here anymore!
19.01.24, 59 receipt (attached a photo of the receipt). I took it to take away. I came home, opened it, and there were burnt strips. Look at the photo!!! My shock is in shock. When ordering, I specified what I was buying for the child, I emphasized not spicy so that the child could eat. 2350 tenge paid for what, for this?!? Just shameless!!!
I have received feedback on a previously left review. I duplicate-There is not enough time to describe the service and maintenance of this institution. Nowadays, where the market is fighting for every customer, KFC employees are ready to lose them for one "tube". I'll tell you in brief: today, 02/18/2023, I stopped by with my family for a snack, made an order for three, waited for my order to be called, but when I started to pick it up, I noticed that they put one tube to a draught drink, asking the employee who collected the order to give the second "tube" for the child, they told me "with such aggression" that it was not necessary according to the company's regulations(YOU ARE SERIOUS ABOUT KFC, YOU ARE READY TO SEND CUSTOMERS FOR THIS). I said it's possible to buy a tube)))) where I was told that NO, take the draught juice and get a "tube". Undoubtedly, I did not like this response and reaction, where I asked to invite a senior manager or administrator. A girl, Adela, came out to me (without a badge) and was already informed in advance by her employee with information (I don't know what she told her there)She asked what happened?! I explained everything and asked for a "tube" where I was once again told for the principles and standards of KFC (the management of such a large company, I think it is necessary to take coordinated measures). As a result, I did not receive a "tube", in my opinion, that I would leave a review and contact the company's management, Adele told me simply and briefly-do it, leave it! I am completely out of it, and I insist that my review is not ignored by the management of the KFC company. And as a client, I demand to contact me to resolve this case, as I will have to make this incident more public.
The food is very tasty the waiting time is acceptable very quickly the staff is qualified the meat is juicy and tender the choice in the ministry is quite wide excellent institution
Hello! I was with my son on Friday, we waited a long time for order # 69 for more than half an hour, we took two cocktails, ice cream is not felt liquid, pepsi is cold for the child, I asked the staff for hot water, they said no, respectively, the child did not drink, the burger is also not tasty, in general ten thousand was wasted. I wished a hundred times that we had gone...
There is no service at all!
They are open until 00:00.
I arrived at 22:55, placed the order at 23:02, as a result, I was given out with myself, referring to the fact that you can't eat in establishments, supposedly everything was washed, and you can't litter (this was decided by the technician, not even the admin) Anyway, I went and sat down and ate, at 23:30 having finished my meal, I was about to leave, the door was closed, the technician closed the door and left. After 5 minutes, they opened the door for me and I left, meanwhile about 6 people were standing on the street trying to enter the KFC, but they were not allowed in.
P.S. while I was eating, a technician was running around waving a mop, as a result, my appetite was spoiled.
It's a very long wait. The deliverymen are served first and the visitors are waiting. The last time I waited 45 minutes. In general, I forgot the way to this KFS branch.
Working late is very convenient to use. I drove up by car and I don't have to wait long. Thanks to the guys. They take out the order to the car, they are friendly. Thank you for being with us)
a very spacious point, there are almost always places, but it only works until eight in the evening, at least at the time of 01/20/2022. orders are made here the fastest, only the quality of the fries is frustrating, it is very bland and there is not enough salt.
We always take it here, because there is coffee here) and there are always fewer queues than in other places. One minus, perhaps this is the only point of the KFS, where constantly while you are in line someone comes up to you and offers to help someone financially or pay for some small service like washing headlights, etc. In general, it's okay when it happens 1-2 times, but when every time it happens there, it starts to get a little annoying
Upon arrival at the KFS, the pits are terrible. It is clear that the city services should probably do this, well, they themselves can be more or less normalized, not with asphalt if, bricks or something else, leveled. The blocks of the bardure threw horror, pay attention, guests are coming to visit you,
It feels like everyone has gathered there for fun. The potatoes were over-salted. And so everything is as usual. The order terminal is broken, the menu is not visible in front of your eyes. They ask what's for you, what's for you. I, as a buyer, buy with my eyes
In terms of service and food, everything is fine. But homeless people and beggars get bored, who constantly approach the car while waiting for an order and spoil their appetite with their whole appearance. The restaurant staff does not react to this in any way.
I love the KFS because you don't need to spend money and time on a date, you just come order some water without gas and sit chatting with a guy for 7 hours
The service is fast and clear, the food is normal for fast food cafes. The cafe smells too much of oil, but it's not critical. They clean up the norms.
KFS auto: this is a very convenient service, it is worth noting that the food of the KFS is very tasty! At the same time, I think the management of the KFS needs to work with the menu for a change
I like this institution, the fact that under quarantine restrictions, basic sanitary standards are observed:entrance without masks is prohibited, the installation of sanitizers, markings are applied on the floor, to keep the distance, the entrance is no more than 5 people, to prevent the accumulation of people, the distance between tables and chairs is observed. Security is provided. It is not unimportant to note the polite attitude of the staff .
On May 28, at night, the boxmaster waited for his combo for more than 30 minutes. When asked when it would be ready, the employee replied "Kuttyn kysshy". And he started fighting with me. It couldn't be worse.
There are almost always only a couple of things from the entire menu. The choice is almost 1 to 1. There are almost never strips, there are only sharp strips that are excessively sharp. But the food is generally very tasty
The best of all KFS restaurants! All the dishes are very tasty. It is noticeable that she cooks with love. The staff is polite and pleasant. I advise everyone to light up the restaurant
Stable in quality. For how many years we have been eating only in it. Everything is always great. However, we do not use a car (there are always a lot of cars), we park through a self-service terminal - this is faster.