I made orders for tailoring from this factory, at first everything was quite good, the factory took orders, did them well, but it took a little more than six months and the factory did not recognize, a batch of products came from completely the wrong fabric, thin and cheap, and the payment was for a normal dense high-quality fabric, tailoring is not bad, but extreme the batch was sewn for 3 months. There is still such a moment when the worked-out models and rolled back 100% on the Wb site are no longer taken into work, justifying this by the fact that now they sew themselves and trade them themselves.
Delivery to Russia is more than a month. They did not give a tracking number, they promised the arrival of the goods every day, but in the end it arrived with a huge delay. No one could tell me where my order was and when it would arrive. The delivery in this organization is terrible, I do not advise anyone. The courier, who was supposed to inform that the cargo had arrived in the promised city, called and lied without a shadow of embarrassment that he had notified several times that the order was on the spot😂 The product itself corresponds to the price, the quality is average, it will go.
Hello, the product is a rag, you can't even wash the floors.
At the same time, managers diligently insist that ALL BOUTIQUES in Russia sell THIS, to my reasonable question about the link to instagram (suddenly I do not understand the great quality), they naturally refuse and change the topics.
The dresses come dirty, but they exclaim in surprise that this is impossible.
The seams are not smooth, they are smooth😅
I do not advise working with them, customer orientation is zero, quality is zero.
For the first time I made an order on the Kgshop website (order number 4916, for the HR department, if they have one) for a size range of one type of coat, which corresponds to a small wholesale order, a letter came to the mail saying that the order was placed and opened (a little strange wording, usually they write that the order accepted or in processing, and here it is, but I did not immediately pay attention to it). Next, a girl calls on whatsapp (they usually call on standard communication, but then whatsapp, which I also didn't pay much attention to at first) and says that they don't work at retail - and this is really strange, it's not clear why she tells me about retail when I ordered wholesale from them, small, I even clarified what their minimum order was, to which I received an answer that the minimum order was one package with the entire order line, as I ordered and in general, as I already knew after seeing this information on the website where I made the order. Then she said that what I ordered might not be in stock and then they would send me another coat model and asked if that would suit me... So, you order one thing, and they bring you another - how can this suit anyone at all!... I asked the girl if it was possible to make a payment after they clarified whether the goods I ordered were in stock, she replied that yes, they could do so. Okay, let's move on. And then it turned out that they do not send outerwear to Russia, because they have not yet marked it!! ... Then why would you call me in such cases, make a meaningless conversation and waste my time! It seemed that they did not want to sell, and again, then the question is why call when you can write in short, as normal companies do (yes, normal companies even apologize in such cases).
I never received an answer to this question or an apology: a girl who seemed to be able to have a conversation for hours on end, AND ON a RAISED TONE that CAME FROM NOWHERE, after hearing a constructive speech, immediately hurried to hang up the phone. The fact that in my order only outerwear with the specified delivery to Russia was known by the calling manager initially, because the purpose of her call remained unknown to me! ONE THING IS OBVIOUS, KGSHOP HAS NO IDEA WHAT PROPER COMMUNICATION WITH CUSTOMERS IS!!! AND WHO KNOWS AND IS USED TO GOOD SERVICE, THAT KGSHOP WILL BE BYPASSED, AS I WILL CONTINUE TO DO.
I ordered on the KG Shop website, read real reviews from customers, it was scary at first, but I got good quality at an acceptable price. The delivery is fast in principle. There is a certificate for the product, this is a big plus. Thank you.
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Яна А.
Level 5 Local Expert
April 5, 2021
I have my own retail store and it has always been a problem for me to find a good supplier at an affordable price, and finally I found a solution! This is kgshop!! It's just super convenient! Special thanks to the girls, they helped to place an order in the shortest possible time🙏🏻
Greetings! I received an order, everything is beautiful and good in quality and the prices are attractive. Thanks a lot to the group www.KGSHOP .RU for the fast and high-quality organization of my order, good luck and prosperity to your business, well done!
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Виталий Соколов
Level 4 Local Expert
April 6, 2021
A good online store! I made an order at kgshop on the advice of a partner, the prices and delivery conditions are good. The quality of the product corresponds to the cost, there is no defect checked. The delivery time suited me. By the way, the prices are adequate and there is a guarantee that they will not be deceived. It's important in business right now. I will order more