The reflection of information in the personal account is ugly. The list of payments is incorrectly reflected, It is impossible to get a receipt, and receipts are not brought to the house
There are very long queues...people pay by the meter and do not understand the amounts in the bills...stand for hours. especially pensioners..I have ordered an inspector for today to take meter readings.I've been waiting all day..They didn't even call...and it's already 16-00...It's a mess.
A lot of people, the queue is moving slowly, it takes about 2 hours to resolve the issue (so they say), she did not stand herself, there are few benches.
I have a negative attitude towards monopolists and their way of working. Names and times change, but their rudeness and "irreplaceability" remain. The state office a la the end of the 80s of the last century.