Khimchistka
20 reviews
August 16
The story of how my white suit from a Belarusian designer brand for 600 rubles was completely ruined by this dry cleaning
On Sunday, 11.08. I gave the suit with a request to remove the black spots from the trousers and clean the jacket, since there were yellow spots on the sleeves from socks. I was promised that the costume would be made by Thursday 15.08 and at the same time I listened to the fact that I was not spending money rationally on expensive things (apparently after that there was a desire to spoil expensive things)
I came to pick up my things on Friday 16.08. A day later than promised, to which the administrators tried for a long time to find my suit, and when they found it, they said that it was not ready and sent for "recycling". And for some reason they decided to show it to me. When I saw my costume, which before was just with small dot spots, and now it has become covered in gray-purple streaks, to say that I was shocked is to say nothing.
The receptionist even agreed that the costume was ruined by them. I wrote a complaint and dialed the director, the director was calm and indifferent and he was quoted as saying "nothing to say." In addition, he will send the item for examination and if the examination decides that the suit is damaged due to the fault of the dry cleaner, then perhaps I will be reimbursed.
I am attaching a photo of the costume.
Moral: do not give things to dubious dry cleaners. And dry cleaners do not take on things if you know that you do not know how to work with white clothes.
I wish the dry cleaners a speedy closure before they ruin things, and most importantly the nerves of other people.
Also, dear dry cleaning management, wait for the proceedings and inspections if you do not return the money for the suit!
If it were possible to put less than 1 star, I would put -100
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1
November 5
If you want to clean things efficiently, you definitely need to contact here. I choose only this dry cleaner. I have been using the services for several years, the work is always done efficiently and quickly. The attentive and friendly staff will help you solve any problem and the thing will be like new. I recommend it!
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2
October 25
I cleaned the clothes of the whole family by autumn, I use discounts on the website Slivki.by . I thank the dry cleaning staff for the high-quality service and reasonable prices
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3
November 3
I cleaned my sneakers several times in the summer. Everything is great, they also tinted it)). I recently rented my husband's down jacket, my fur coat and sheepskin boots. We did it perfectly! Thanks! I recommend.
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1
October 20, 2023
The first time I applied , they cleaned it . But communication with the client is still at zero. I decided the second time I thought the mood of the receiving order coincided . But there was another girl, not client-oriented from the word at all. The feeling that why do you all come here)) I was told off that I was asking for an urgent dry cleaning.))). It was necessary to calmly explain that they would not be able to do everything . I don 't advise it .
See original · Русский
3
1
June 24, 2022
The incident is very exciting. The jacket was handed over on the nth. The receptionist said she would be ready in 12 days. Well, 12, so 12, we won't argue.
We arrive in 12 days, on time, and receive the jacket.. and there, as there was a stain on the back, it remained.
Most of all, in this situation, the administrator was pleased with the phrase "well, we probably looked at the front, I was fine and thought that it was not necessary to clean"
As a result, plus 5 days to the deadline.
The jacket was then given a clean one, but the residue remained
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3
1
January 27, 2022
The level of service in this dry cleaner is about zero. We handed over the curtain, cleaned it for 10 (!!!) Days! When the curtain was taken away, it turned out that it was all dirty at the bottom, as if it had even become worse than it originally was. To the question that the quality does not suit us, there was an absolutely boorish answer that "it happens", "as it is, so it is" and we will not do anything, your problems. It is very surprising that with such a level of competition, there are still such non-client-oriented organizations that, in addition to being unable to perform high-quality work, do not admit their mistakes. Among other things, after their dry cleaning, there were puffs on the curtain, which were not there initially.
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4
1
November 14, 2022
Excellent dry cleaning, tactful staff, when handing over the coat was carefully examined, done ahead of schedule, which was very pleasant)
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3
2
April 27, 2022
Serious stains are not washed off. Plus, the staff needs to learn how to be polite and communicate with customers, and not snap back. The only nice bonus is discounts on Cream.
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4
October 13, 2022
The most terrible dry cleaning in Minsk, I do not advise anyone, I handed over the wedding dress, they did not wash anything at all, they only made it worse.
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3
July 1, 2022
Super, professionally fast. The owner is friendly. The city center! This is the best dry cleaning I've ever been to
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2
2
June 1, 2023
They didn't take the mattress pad, or they were afraid or didn't want to, I still didn't understand
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1
1
July 22, 2021
I really like the service and the work that the dry cleaner does.
I use the services all the time.
Keep it up 👍
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5
2
April 23, 2020
It is very sad that in Belarus they do not know how to clean the lining of a leather jacket, but offer to throw the jacket into a drum with chemicals entirely, so that scuffs appear on the skin later, and then offer to dye the skin so that the scuffs are not visible. They offer to ruin a leather jacket for 30 rubles. Learn the mat. the part on the Internet, how to clean the lining of a leather jacket, is already the 21st century after all.
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5
6
August 27, 2022
It's been here for many years now. Everything is at the highest level.
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1
2
February 4, 2021
Everything is on the level. We have been using it for many years.
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4
1
November 9, 2018
The jacket was dyed . I was very pleased. Thank you very much!
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4
April 17, 2020
The usual good dry cleaning
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5
1
March 29, 2019
good dry cleaning service.Especially for cream👍👍👍
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5
1
August 27, 2019
disgusting communication with customers
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5
2