You are very lucky if you decide to read reviews about this crazy office BEFORE taking your precious things there! Because there's a 50/50 chance you'll have to throw them out!
I handed over the jacket at the reception point, they returned it in a state of ejection - the jacket changed color from black to burnt out, the leatherette inserts are torn!!!!. You can only throw it away. At the time of admission, no one warned about anything, when they were hired, it was obvious that employees generally did not care what they threw into the car. The thing is ruined, the money was taken, it is impossible to get through to the administrator, the aunts at the reception in the main office straight from the delivery are rude (not only to me), they do not want to accept the application, they cannot solve the problem in any way. No one even apologized, not that they didn't take money for such a "job".
this is a hack job, a down jacket was ruined, washed in a typewriter, a slipper like a floor cloth, just throw it away, I will seek my rights, do not trust them with my things for my money, and I also suffered