I was in this store today 😍 I bought wonderful watercolor novelties🔥🔥🔥. A huge selection. Excellent service. The sellers consulted on all issues. I will definitely come to replenish the palette.
I greeted him, told the seller that I wanted to paint with oil and did not know which brushes to choose. She told me that protein would not work, but you need to take bristles or synthetics. They are distinguished by their "naturalness". I asked her clarifying questions. But the answer was, in short: I do not know which ones you will like, buy, try. During the "consultation" I felt strange. After that, I asked about oil paints and the seller corrected my stress in the word and after a pause of a few seconds she answered the question. It became clear why I felt strange. For me, it is not clear at all where this neglect comes from. Grandma heard that I didn't understand and decided to assert myself. There was another saleswoman who did not say hello, although I addressed them both. There were no badges and no uniforms either. Maybe it was my daughter who was sitting for the company. Grannies need to re-read their standards. I wonder: are mystery shoppers checking this network?
The store is not bad, a good choice, polite sellers, although the availability on the site and in reality do not always coincide.
Questions to the accountant for turnover – Tatyana Kruglyakova (working with legal entities).
She prepares documents when it is convenient for her and how it is convenient for her. Buyers should work on her terms (TN statement only twice a week, communication only via e-mail, etc.). In general, focus only on yourself, and let the buyers spin as they want.
A great store. We were shopping at an art school. Sales consultants are competent, they will always help you choose. There is a disco system, which is very pleasing (9% discount). One of my favorite stores. Good luck to you!
Convenient location, pleasant sales consultant. There are discounts for students if there is a student card. A good assortment. There are some good stocks.
The assortment is excellent! What is needed for students of art institutions. Good, adequate prices, there is an online store - there are no problems with ordering and delivery. On the phone, the girl answered the questions and replaced the missing product with a similar one, for which she is grateful. I also called the store itself, clarified the availability - they answered, told me in detail. But when we arrived at the store, the stone-faced salesman did not particularly want to sell something and most likely thought how everything got and why you showed up. I understand everything, working with people, etc., but this is not a grocery store with queues.. Here you should at least pretend that you are interested in the work
There are probably no questions about the assortment. But, as other users correctly noted, the sales consultant girl who works there does not seem to have heard what customer orientation is. I needed a certain brush, not even for artistic purposes, but for technical purposes. I asked her if there was such a brush with the pile width I needed. To which, with the expression "face with a wedge", the answer was, they say, all brushes go by numbers. And so that it would become clearer to me, a fool like that, she explained that the number means the width of the pile. Well, motherfucker, I didn't know when I bought a brush once every 10 years that they go by the numbers. In general, I bought a brush, but I'm not in the mood to go there anymore.
A very good store, an excellent assortment. When something was unclear, an employee, a pleasant and polite pretty brunette with long hair, came up, explained and consulted everything, helped with the choice. And there is also a whole system of discounts.