The car's receptionist, Igor, accepted a car to replace the brook belt, called two hours later and said that they did not have a horn key for 36, offered me to buy this key, and then sign up again and come to replace the brook belt. Not respect for the client.
Excellent car service. The craftsmen are professional, the car malfunctions were immediately detected and eliminated. Special thanks to Master Sergey. There is a small parking lot next to the service station.
A car wash employee was replaced, the car was washed terribly: the thresholds are dirty, the rubber carpets are in the sand, there is also sand under them, the cup holders were not wiped at all, the trunk was not cleaned. As explained by the employee who washed the car, he rinsed the carpets with water without detergents, they had to be washed, so it's the fault of the dealer who sold the car with carpets that are not washed (the car is new from the salon, bought 1.5 months ago); he vacuumed the salon, and the fact that there is sand under the carpets, you can sweep with a broom; he said the cup holders in the door that they do not wipe at all; the only thing he eliminated was wiping the thresholds with a rag.
The service is at a fairly high level. The specialists are cool, the engineers are highly qualified in their field of activity. Engineers treat the customer's problem carefully and give valuable repair recommendations. I recommend that you go to this particular service station.
They made a diagnosis of the chassis, they didn't do anything significant, but they didn't notice the broken 4 silent blocks on the rail
Grisha this is bad
Very bad
And everything looks good
The low level of spicialists. The attitude towards an individual as a client is poorly oriented. Everything is for individuals. The prices are space, incommensurable.
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Profi
Level 8 Local Expert
February 16, 2024
I didn't like the attitude towards the client. there is neither respect nor a desire to help. It seems., as if they are generally disturbed by customers, drinking tea))
the communication is polite, but the service is threefold, wipers were installed that leave stripes on the glass and did not eliminate it in any way, they just threw up their hands, the delivery time of spare parts was overdue, I can not evaluate the quality of work.