KingStyle
56 reviews
January 1
The most important thing to note is the huge selection of diverse and high-quality chairs for various purposes! It's just a world of chairs) Another advantage is a competent and unobtrusive consultant. We bought 4 chairs for the dining area. We are very pleased with the purchase. I recommend it!
See original · Русский
September 19, 2024
A large and spacious lounge with computer chairs. Friendly staff who will prompt and tell you about any model in the hall. Reasonable prices. There is a home delivery
, you can look, touch and sit on the model you like to make a better choice
I ordered it myself 2 times already - I did not regret it, the quality is excellent
See original · Русский
December 23, 2024
Irresponsibility, inability to work with clients and wasted nerves - if that's what you're looking for, then you're in KINGSTYLE.
The story begins on a clear Tuesday in December. After choosing a bookshelf in the catalog, I came to the store to purchase it. In the store itself, I must say, there is nothing to see except gaming chairs, there is a very poor assortment, but that's not what I'm talking about. Already at the checkout stage, I should have turned around and left when the consultants couldn't place the order properly. How did it manifest itself: 1) the consultant obviously has been working quite recently and doesn't really understand anything, so he constantly asks everything from a more experienced employee, who, by the way, doesn't really help due to the same ignorance; 2) there was no order confirmation procedure (they didn't give me any contract to sign, they didn't show me a computer screen with before ordering, they did not verbally clarify whether the order was made correctly); 3) I had to tell them about the address where the cabinet should be delivered, because the consultant, apparently, did not need it at all; 4) in the matter of assembling the order, I began to actively promote the idea that they assemble furniture only in the store itself, and then they deliver the whole thing (the cabinet, for a second, is quite large, it won't fit into every elevator), and then, as an exception, they agreed to assemble the cabinet at home.
As a result, all the details of the order and delivery were not fully discussed with me, they suggested that I go home because it was already late, and promised to call back that evening and get all the details of the order that they would find out. I went home with great faith in humanity and waited for the call. No one called me until Thursday evening, and the tentative delivery date was Friday at the store. I had to call myself and remind myself. The conversation turned out to be as fascinating as possible - after each minute-long call, they told me that they would clarify the details and call me back. In total, there were about 4 such calls. As a result, I received the information and the delivery time. The delivery from Minsk is probably the only thing that went well. The guys did their job well and even lifted the box to my floor, I have no complaints against them. After I got the cabinet, I immediately started calling the store about the assembly. It was 4 p.m., time was still allowed (I live about 3 stops from the store). I was informed that they would clarify the details and call me back... and they didn't call me back for 30 minutes. I had to call myself again. Then they clarified my name and phone number again and promised to call me back. They didn't call back again, I called. The answer was "Yes, your order has been delivered. The movers said you had the box." To which I politely clarified that, actually, I called about the assembly. To which the consultant is surprised to tell me that they don't do the assembly at home... And that's after an hour and a half of my calls to them about it... Moreover, they also specified an assembly fee in the order receipt. That is, it is visible in their system. I'm already getting nervous and starting to tell them that we originally agreed with them on this build. They promise to call me back again. I got a call back later. At first, they wanted to put the assembly on some later date, because the driver in the store broke his leg and would not be able to bring the assembler (I remind you, 3 stops from the store, a hexagon, a screwdriver and a screwdriver from the luggage), then they suggested that the master come the next day (Saturday). I agreed to Saturday, and at the appointed time, the collector arrived and began to assemble the cabinet. But this fascinating story does not end there, because during the assembly I realize that the wrong cabinet was brought to me that I ordered... I call the store again, and they offer to send them a Viber image of the cabinet that was supposed to arrive. After that, there is a long pause of 40 minutes, during which my question was probably resolved. After the specified time, I heard the boss call the collector and say, "Tell him that the right cabinet will be delivered next Friday and then they will probably pick up this (wrong) one. Is she satisfied with this option?" Being in a state close to hysteria, I agree once again to some kind of adventure, because, frankly, I was already tired of it and just really wanted my closet. The collector says that my consultant will call me on Monday with all the details, because she had a day off on Saturday. And he leaves. No one answered me on Viber, they didn't apologize to me, and there was no response from the store, except that they called the collector and conveyed something through him. I was waiting for Monday. No one called me until 6 p.m. Once again. I got tired of always calling and waiting for calls, so I went on my own. To give them their due, they recognized me from the doorway. They started telling me that, oh my God, what a surprise, there was another problem. My closet is out of stock and there are no plans to produce it yet... They offered the option to make a refund, order me a similar cabinet from the 21st century, and I have to pay for the order again (at a higher cost, because the cabinet I need is slightly more expensive than what they sold me). Of course, I was not satisfied with this option. I wanted my closet at the price it was initially offered to me. The consultant began to prove to me that she had shown me the computer screen and I had confirmed the correctness of the order. By the way, this is physically impossible, because the counter they are sitting at is very high, but that's not the point. As a result, I had to call a senior manager. After omitting the details, they returned the money to me, said that the next day (Tuesday) they would take the closet away, if they found the closet I needed somewhere, they would sell it at the initially stated price, handed a 35-ruble SorryCard to their store, and with the first "sorry" they said goodbye to me. "Is this really the end?" I was delighted, but on Tuesday the closet was not taken away. And they didn't even call me. I called again. To which he replied, "Oh, I'll check and call you back," followed by a message in Viber, literally: "The driver will come to you tomorrow and pick up the closet, the car arrived from Minsk today, and he couldn't get free until 16:00, he won't be able to leave until almost nightfall today. Please tell me, at what time will it be convenient for you for tomorrow?". No apologies, no questions like "Can you do it that day?" It did not follow. Having learned from bitter experience, I set them a clear time from 14 to 15. Well... at the appointed time, once again, nothing happened. They called me at 4:30 p.m., and I, who had been out for an hour and a half, offered to pick up the closet on Thursday, otherwise they would be able to pick it up somewhere else, because I was no longer going to keep it at home. Thank God, the closet was finally taken away on Thursday. I bought myself another one in Ami and, satisfied, finally placed the books.
To sum up, the store is not new, they just moved from another location, and therefore they already have experience (it's scary to imagine what would happen if they didn't have it at all), but, nevertheless, people absolutely do not know how to work. Half of the problems could be solved if they could properly discuss their mistakes and apologize in time, but alas, they don't know how to do what they don't know. I absolutely do not recommend this store. The only thing you can safely do there is to come, choose a gaming chair from those that are there, pick it up yourself, pay for it immediately and take it away on your own. In this case, you may not encounter any problems. My case is probably not the only one, because when I was sitting and waiting for a refund, compensation was offered to someone else in front of me.
So, I recommend thinking 100 times before contacting a store where the SorryCard policy is introduced as the norm.
See original · Русский
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April 9
For those who are too lazy to read:
The chair came 3 times, all three were defective. I would put 0, but at least 1.
Either I was so lucky, or the reviews were hyped. I came to this store in search of a computer chair and carefully studied the assortment. After spending about two hours, I still couldn't choose between three or four models. The consultant gently inclined me to the most expensive option, and I must give him his due – at first it really seemed the most convenient. The offer to make a discount when making installments was also tempting (spoiler: the discounted price turned out to be equal to the regular price in other stores). After much hesitation, the choice nevertheless fell on the Sparx Evil chair, largely due to the possibility of same–day delivery. And now the most interesting part.
The first chair. In the evening, they brought me a chair in a suspicious package – an ordinary box, but badly dented. I asked the courier (who turned out to be the same consultant) if everything was in order, given the considerable cost of the chair. I was assured that everything should be fine, and if not, they will replace it without any problems. Naturally, the condition turned out to be far from ideal: the packaging was opened or damaged, scratches and cracks were visible on the parts. The sensations are unpleasant, to put it mildly. Why waste my time and yours if it's immediately obvious that the chair is in poor condition? However, after the call, the staff promised to quickly solve the problem: order a new chair and make an additional discount, which I was generally satisfied with. Let's move on.
The second chair. 3-4 days later, a second chair arrived, this time in a branded box, and at first glance everything was in order. But that was not the case. During assembly, I found rust on the armrest, a hole in the base of the backrest, and an unevenly stretched seat mesh. I sent a photo report and called with a question (I don't remember the position, I think it's the general manager): should we continue this torment or is there a chance to get a chair in good condition, given its price? After a while, they called me back and suggested, "Let's probably terminate the contract." I agreed. Later, after thinking about it, I decided to go to the store again to find out why they gave up so easily and look for another model. The consultant I talked to was at a loss.: They told him that I was the one who insisted on the termination. Having refuted this information, we decided to try again... And in vain.
The third chair. A few days later, the chair finally arrived, or so it seemed to me. Together with the consultant, we assembled it, and, surprisingly, we found no defects. But the joy was short-lived. The very next day, it turned out that one armrest creaked at the slightest touch, the other was chipped, and the chair itself made strange noises when used (which was not observed in previous instances). Funny thing: the back and seat of the second chair are noticeably backlashed, and they answered my question "Why is that?": "That's how it should be." Guess what? There were no backlashes in the third seat, but there were other "surprises".
Having lost all hope of getting the chair in good condition, I went to terminate the contract. There were also difficulties with the documents: the consultant on the spot could not help immediately, and he did not want to call his colleagues, saying, "they have a day off." "Maybe you'll come when it's convenient for us?" Anyway, we figured it out, and I was even thinking of choosing another chair (just not Sparx – it's their own brand). But...
Today I got a call from the driver who was sent to pick up the seat. The dialogue turned out to be Tarantino-style.:
— What time is convenient for you?
— After 19:00.
— I can't do it after 19, I have a shift until 19.
— What do you suggest?
— I can do it now.
"I can't do it now. Let's do it tomorrow, then.
"What time tomorrow?"
—At lunch."
— It won't work at lunch.
— Well, then at 18.
— Also not an option.
— So what do you want from me?
— Hmm... Let's do it today at 19.
— good. And don't forget the shipping fees I paid for the chair you're picking up.
- what money? It's for the manager.
— You're calling me, sort it out with the manager and come over.
— Okay, I'll call you back.
... And disappeared. The bell rings at 7:24 p.m.:
— I'm already close to you.
— great. Did you call back as planned?
I won't describe the whole conversation in detail, but the young man began to bicker and tell something about his shift, completely ignoring the fact that he didn't call back and didn't confirm the time. At one point, he stated that he could find a recording of the conversation. I agreed, but at the meeting I did not hear any recording, as well as apologies for rude communication.
Bottom line:
The time and nerves spent were absolutely not justified.
Sparx chair: 0 out of 10.
Driver: 0 out of 10.
See original · Русский
January 23
A large selection of chairs and furniture. Helpful guys. Stanislav helped with the consultation and ordering. The chair is cute and comfortable. Satisfied with everything :3
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January 7
The store has a competent employee who is able to help you with the selection of goods. The store also offers a wide range of office chairs and furniture.
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April 11
An excellent store, a good choice, polite staff, immediately suggested a chair for my size, I tried to sit on others, but in fact it was either uncomfortable or a short backrest
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February 18, 2024
A store with a large selection of goods, good and courteous service. The product is of good quality and with a guarantee, discounts and promotions are available.
Thanks to manager Stanislav for choosing the chair. I came for one, but I left with a completely different chair, which is definitely better suited for my work.
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September 20, 2024
I am very grateful to Natalia's manager. Attentive, polite. She quickly showed and told everything. The child is very happy with the chair. Thank you so much for the discount).
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February 11
Excellent and pleasant staff, while waiting for the assembly, we sat on a massage chair, I recommend
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February 19
Greetings to all. On 02/18/2025, my wife and I bought a computer chair at the Kingstyle salon, 9 Khataevich St.
In our opinion, this is the best salon selling chairs in Gomel, as they have a large selection of chairs available, not in the pictures. I advise everyone: do not buy a chair based on pictures and reviews, but come to the Kingstyle salon. Many thanks to Natalia's manager for her help in choosing and patience. Yours sincerely, Roman K.
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February 6
The store is great, there is a choice. I bought my son a gaming chair, and I'm happy with the purchase.
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October 10, 2023
The biggest choice in Gomel, but of course I would like even more))) Very nice sellers, showed and told everything. I also liked the delivery to the apartment, since it is not convenient to carry the assembled chair yourself.
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January 6
The salon is good, there is something to choose from. Of course I want more choice
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November 20, 2024
The store is one of the best if you want to buy a chair or an armchair and want to see and touch it live. There are many models in stock, the price is good, there is delivery.
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May 5, 2024
The range of chairs is more than large) for every taste) as well as the prices for any fat wallet))) lots of beautiful furniture.
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August 19, 2023
We bought an armchair and a table in this store. Everything arrived on time, in perfect condition. The manager consulted on all issues, we were very satisfied! We will be happy to contact you again if necessary.
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July 18, 2023
There is a fairly large selection of chairs, probably the largest in the city, but not all models from the catalog are available, the assortment is much more extensive in Minsk
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May 9, 2024
Well, it seems good, but there are nuances. 2 employees behave the opposite way, one is competent and polite, but the other is..
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March 6, 2024
The choice of kitchen chairs is not the largest. And the prices are much higher than in other stores, although the assortment is the same almost everywhere.
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December 27, 2024
We took a chair while everything was good. The choice is large
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February 11, 2024
A large selection, professional sellers who help you choose the chair that is right for you
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July 24, 2023
A good store, I bought a chair here!!
I liked everything very much.
The consultation is at the highest level, everything was prompted and told)))
We will contact you again)
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1
December 7, 2022
There are no questions about furniture and chairs, but there are questions about the staff. The employee does not answer questions, though, to be distracted by anything but you. You will not receive the ordered chair through the Minsk office on the appointed day, because the store employees do not have time to call customers. 6.12.22 when you come to the store to choose a chair, the question is how much does this chair cost? She replied that 800-900 rubles, an incomprehensible mumble in color. At the same time, all this time she was sitting at the computer. I immediately call Minsk and find out from the consultant that the chair I liked costs 600 rubles and the color is what I need, I make an order and arrange delivery by phone.
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February 18, 2024
I recommend it, manager Stanislav helped a lot with the choice of a chair, they quickly assembled and delivered it quickly!
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January 8, 2023
A very good store, a huge selection of goods for every taste.They are also very competent staff in their field.I will purchase the product in this store and recommend it to others.Well done, keep it up!
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April 10
A huge variety of prices!!!
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July 29, 2023
A large selection of various office chairs for every taste - in color and texture, for offices and at home....
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April 7, 2023
There is actually no warranty service. According to the photo of the chair, it is determined that the case is non-guaranteed, without personal inspection and necessary checks (the defect of the frame hidden under the cladding, respectively, the frame is not even visible in the photo of the chair). I recommend that you refrain from buying furniture here, or be prepared for the fact that you are buying furniture without a guarantee
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March 21, 2024
Stas is an excellent manager, it's very pleasant to work 24/7.
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December 4, 2024
A good place, good chairs, a furniture store, a wheel, a twist, I put 5 stars
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April 17, 2023
In my opinion, there are no disadvantages, of the advantages, the choice, the offer, the service. I also contacted them about the service, I liked everything very much both in terms of timing and feedback
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January 6, 2024
A good store. Special thanks to managers Vadim and Inna for the consultation.
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August 18, 2023
A good choice in the store, high-quality furniture and sociable staff
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August 4, 2023
Zakpz chair for 800 rubles. It came in a torn box, the protection on the chair is broken (although it does not affect the chair itself, but it is unpleasant for such money)
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December 1, 2023
Worthy! Always friendly and competent staff
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June 9, 2021
A store with a large selection of chairs for every taste. A very responsive and competent sales consultant: helped with the selection, adjustment, and delivery at a convenient time for us. Thank you very much!
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April 28, 2024
Expensive! You can find it much cheaper.
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October 19, 2021
Good store, good service. Special thanks to the consultant for the clarifications and help. From the comments, I would like to note that good chairs should be not only in the hall, but also at your employees at their desk, after all, this is the face of your company, and when this face is old and shabby, you start to think.
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October 1, 2023
Young sellers the clienting is at a low level and the assortment is excellent
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October 21, 2024
Everything is clear
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October 26, 2022
A large selection of high-quality furniture and spare parts at affordable prices with the right approach to customers
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December 19, 2022
The largest and coolest selection of computer and office chairs
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December 27, 2023
Polite and attentive staff
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September 19, 2023
Great store, polite staff!
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October 9, 2023
Large selection, competitive prices
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May 3, 2021
excellent interior, a huge selection of chairs. He left with a big purchase and was very happy! Thanks to King Style for the excellent service!
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November 1, 2021
Competent sales consultant, delivery at a convenient time. There is a large selection of chairs on the website.
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September 25, 2020
A cool store. There is a huge selection, you can touch everything, sit. I chose a chair for myself, I am very pleased)
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October 18, 2021
I was interested in a chair, there was no one in Gomel, they brought it from Minsk, the prices are normal. I recommend
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