Firstly, the location is far from the city center. Secondly, the office and warehouse are located on the same territory, but different detached buildings. Therefore, first you need to go to the office and arrange the parcel, after completing the form, you need to provide it with the cargo to the warehouse, and then you need to return to the office again and receive the act. The buildings are located at a distance of about two hundred meters from each other, which, accordingly, strains walking back and forth. The staff are people who are absolutely not interested in providing service to the client. Muzzles, and I write this way, because it is the muzzles that they expose in a dissatisfied way. The question is answered reluctantly and then every other time, they can simply ignore it. The prices for cargo delivery are average. The cargo was delivered for a very long time. The estimated waiting time for the cargo was determined as 5 days from Aktobe to Ufa, and in fact it arrived 10 days later. In general, if there are other options for sending cargo, it is better to refrain from the services of this company.
In principle, a normal transport company, they carry well. The only note is to the application, it just doesn't work. And cargo tracking can be done in more detail.
My things came to me a month later, although it was stated 10 days. They got lost on the road. For the second time, my sister sent from the same city and it arrived in less than a week.
The office is located on the outskirts of the city, the attitude of employees towards customers is disdainful. At work, the cargo was sent from Russia, the documents were forgotten to be sent along with the cargo, which caused problems with cargo clearance
I always send wholesale things, but I don't have enough extra hands, I have to do everything myself, if I add a load of bags, it would be great, but everything is fine.
The worst transport company. Responsibility 0. I ordered the goods from Vladivostok to Aktobe. The goods arrived in 20 days. There is no cashless payment, you will have to pay in cash to the office, which makes it difficult to pay. These are still flowers. The staff ignores, paid for the delivery of 25,000 tenge + 3,000 for delivery around the city to the door. They said they would take you to the address tomorrow. But the goods were not delivered within the specified period. Even after 2-3 days. I still haven't received the item.
It was useless to call, only a few hours later I barely picked up the phone, and they said that such a track number did not exist. VLDAKB0061975359
This is my track number. GTD company why are you so irresponsible towards the client, I will no longer work with your company.
The most irresponsible transport company! The delivery time is approximate, there is often no transport!
They can carry cargo for months ! They rip off money for the pallet board, but they don't give it back! Nobody knows anything!
Order cargo transportation from Russia from them. The website said it would arrive in 7 days. In total, they were picked up on August 13 and delivered on September 3. Of these, the cargo lay in Orienburg for 13 days, they could not deliver it to Aktobe in any way. Nerves, time, money for downtime at the hotel..... If they posted information on the website that the cargo will be stored for 3 days and a calculator for calculating downtime (depends on the volume and weight of the cargo)- there would be a lot of help. And so the service is zero, they lie brazenly. Those who transport and the operators responsible for the order are not related to each other. The worst impressions.
Hello everyone! The Orenburg Region exhibition was held in Aktobe, I accidentally came across a boutique of TC KIT, it turns out they have a branch here, and I needed to buy spare parts from St. Petersburg, took the coordinates, called up, received it in 7 days, promptly and quickly!!! I recommend
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Anonymous review
June 8, 2019
The goods were delivered from St. Petersburg. Everything is in one piece.