Kleopatra Celine Hotel
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Kleopatra
159 m
14 reviews
November 22, 2024
I haven't written reviews before, but then I felt it necessary to do it.
I was in Turkey, at this hotel from 02 to 10 November 2024.
The hotel was offered to me in the travel agency, the company Korel, I read the reviews, I didn't really like it, but I agreed (allegedly with a small 5% discount). It was offered to pay for the sea view from the room on the top floor (6k) - I did not regret it for myself.
I also had to pay extra for a night flight from Moscow (Sheremetyevo) - this turns out to be a more profitable time and for choosing a seat on the plane (although it was possible not to do this). It takes 2.5-3 hours to drive from the airport to the hotel.
Upon arrival at the hotel, I was invited to have breakfast in the dining room, where the waiters kindly fed and even treated me to a glass of raki vodka.
Then came the "misunderstandings" and the absurdity. The clerk at the reception, a young Turkish woman who does not speak Russian, refused to put me in a room with a sea view, but offered me a view of the neighboring hotel (the distance between my balcony is about 3 meters). Of course, I expressed my refusal, to which the receptionist" began to run around the hotel and scream at everyone in Turkish and English with a heart-rending Vereshchagin and show on the spot that they say some one who disagrees with their rules has arrived here. There was a Turkmen man nearby (who spoke Russian, who later turned out to be a representative of some travel agency) and Mohamed Ali, a representative of Korel and a hotel guide.
Instead of helping, they began to threaten me that they would take me to the police, conduct examinations, put me in jail for insults, etc. And this Turkmen tried to attack and threaten me the next day. I told them to call the police, the Russian consul, the manager or the director of the hotel. Of course, they did not call the police, but the director-owner came, and also, instead of somehow smoothing over the incident, said that everyone was to blame except them, and either I would check into the room offered to me, or I could go outside.
At the same time, the sneaky Mohamed Ali acted and egged on like a jackal Tabaki.
After lengthy consultations with my tour manager and with his participation with Korel, I still had to check into that room (with a view of the neighboring hotel).
Further, in conversations with vacationing tourists, I learned that I am not the only one and far from the first to be deceived.
It turns out they have a cunning trick: tourists are offered to pay extra for a sea view, but in the voucher, in tiny letters, they spell out in English "side view", i.e. you go out on the balcony and through a narrow gap between the buildings you can see the sea.
My whole mood for rest was spoiled by these troubles, although I came there to spend my birthday there.
Then I went to the sea, rested.
Now about the hotel. It's very small. There is no territory of its own. The sea is across the street. The beach is sandy, but the entrance to the sea is obstructed by slabs. The food is extremely poor and tasteless. There is no meat, only chicken and sometimes turkey. At first there were salads, but they disappeared somehow quickly. The soups were tasteless cream soups. At first there were several types of pastries, but at the end there were 2 types of cookies.
The only thing that was pleasant was the receptionist Peri, a very pleasant person, and it is also worth praising the work of the waiters.
In short, the impression of the hotel is extremely negative.
And this is only due to their fraud (embezzlement) when selling rooms, as well as unacceptable attitude towards tourists from other countries.
I would not recommend this hotel to anyone.
And I will only speak negatively about him!!!
See original · Русский
October 19, 2023
I recommend it ! Great hotel. Friendly staff, fulfill any request. Very tasty and varied cuisine, for 10 days there were different dishes. The chef is always in the restaurant with the guests . The bar works great. There were days with animation , we watched performances of artists with pleasure . The sea is nearby . But the entrance is with slabs, we need to look for a passage with sand. We are satisfied with both the staff and the quality of service .
See original · Русский
August 4, 2024
We were two years ago, the food was acceptable, the service was excellent - the bartender in the bar on the street with an eternally dissatisfied face, even despite the tips, the reception staff, the waiters are friendly! The room was taken from two rooms- normal, on the top floor with a view of the sea, cleaned well- tipped.the beach is good because there are few people, but there is a stove under the water, you can hit your feet.
See original · Русский
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