A wonderful hotel!!!Solid 4!The food is varied, the staff is responsive, starting with the person at the reception (Ramadan),will tell you everything, arrange everything,handle everything, always handsome,friendly,sociable.The rooms are clean, comfortable, most with sea views.The hotel is on the 1st line, the beach is across the street.Cleopatra beach, with unusual sand, the sea is divine.All inclusive, used drinks.(tea,coffee,lemonades,water,and/orwhite/red wine, whiskey...cocktails for an additional fee.the fee.We had enough variety.It's impossible to describe everything.Emotions remained at 5+, as they wrote in the book of reviews.By the way, there is a hammam (paid) on the territory that is not bad.In general, delight.My son (12 years old) I really liked it, and so did us, the parents.Shops, cafes, various excursions...everything is within walking distance.In general, it's awesome.Let's come again!!!Thank you very much to everyone!!!
A very big plus is the location. The hotel is urban, i.e. the entire infrastructure is nearby. And at the same time, right across the street is the azure sea with the best sandy beaches of Cleopatra. Sun beds and umbrellas are paid. The rooms are good, if you're lucky. They can also put you in a room on the ground floor, with a view of the courtyard - there are also such rooms. The pool is small, inconveniently located and smells of bleach - no one swims in it. However, the sea is nearby, so it was uncritical for me. The food is sad. Of natural animal food, perhaps only boiled eggs are present at breakfast. And so- vegetables, grass, soy sausage and semi-finished products, and even then not always. Coffee from the coffee machine, very mediocre. As far as it became clear from conversations and reviews, as well as experienced on my own experience, deception entered the system for the hotel upon arrival, i.e. for a day or two, "due to the lack of available rooms", they settle in other hotels nearby, but with worse conditions, and if the guest does not persevere, they can completely Leave it there. Moreover, these tricks are thrown out only with Russians, and when sorting out the situation, they completely "forget" the Russian language. Although at other times they can communicate quite freely on it. The guide Anna from Fun&Sun does not solve these issues in any way, she avoids talking about it. And in general, nothing decides, except for the sale of excursions, Whether to suffer for the sake of a beautiful location is up to you.
A decent hotel, on a solid 4*!
We had a vacation with my brother in November, we were not very lucky with the weather, but we swam in the sea every day)
The excellent location of the hotel, proximity to the sea and to various attractions of the city.
The hotel is clean and cozy.
There are beautiful cats with kittens all around, but there are too many of them)))
The food is always fresh and delicious.
Very friendly, helpful, charming, friendly staff.
Special thanks to the administrator Denis, who speaks different languages (well done!! 5+)!
We will come again)
I had a rest with my daughter from October 5 to 12, 2024, everything was fine, the pools, however, are very close to the tables of the bar, which is constantly crowded with vacationers sipping cocktails, so it's not very convenient - the child wants to go to the pool, and it's problematic to squeeze back and forth between the tables. Besides, it is no longer possible to go there after 19.00, but I just wanted to, because it gets dark outside at 18.30 and the beach is already empty). Dinner until 20.00, although almost everywhere in other hotels until 21.00, we did not have time for excursions a couple of times, being 10 minutes late in total. After arrival, upon check-in at 20.10, dinner was not even offered, although with a small child on the road all day. The room cleaning was so-so, but it didn't bother us. There is enough food, there is just a lot of fiber))). Overall, I liked it. The room was good both in size and in view from the window. The staff is helpful in the dining room. There is free Wi-Fi, which is important. Cleopatra Beach is across the street, the beach is nice, clean.
I rarely write reviews, but I couldn't pass it by here. A wonderful hotel! Many people note the polite and friendly staff, and this is indeed the case. It is comfortable for women to relax, there are no brazen offers and acquaintances. Good food, satisfying and delicious. Room cleaning is always of high quality and on time. The location of the hotel is also excellent - across the street is the sea and a comfortable large beach. It's not far to the center along the embankment, the road is not noisy. It's quiet at night. The hammam is also wonderful, there are amazing female masseuses and polite, courteous staff. I recommend it! And I would like to express my gratitude to all the hotel staff: the manager, the receptionists, the waiters and the maids. Wonderful hardworking people.
We had a rest with our son together in June 2024 and were very satisfied. The rooms are clean, everything you need is there. WiFi is free. The food is excellent, for everyone's taste, there was always something to feed the child, vegetables, fruits, several types of meat, there was fish several times. Turkish sweets. The beach is a minute's walk across the street. The sea is beautifully clear.
We come to this hotel for the second time. We really like everything, the hotel is located directly opposite the beach, which is very convenient especially when you come with children. The hotel itself is very nice, the staff of the hotel is friendly, we like the food, I think there is everything and everything is enough. We will be happy to come here again.
The hotel is for an unpretentious holiday, the renovation is relatively fresh, friendly staff, close location to Cleopatra beach. Of the cons, very mediocre food, small selection of dishes, problems with checking into the hotel, there is no normal pool.
a nice, cozy hotel, on the first line, across the street there is a wide and long beach with a gentle entrance to the water. the food is standard for 3-4* hotels, plentiful, tasty, and relatively varied. WiFi is very pleased, it works very well throughout the hotel, on all floors and rooms of the hotel, it even breaks through to the beach. the hotel staff is courteous and responsive, special thanks to the senior receptionist Ramadan! He is polite, helpful and speaks Russian very well.
We returned from a vacation in Turkey on July 29. We always went to Alanya, this time we stayed at the Cleopatra Golden Beach Hotel. It seems that after the renovation, the hotel positions itself as a 4*, but it is only 3*.
The positive thing is: the hotel is located on the first line and to get to Cleopatra beach you need to walk only 100-150 meters; smiling and helpful staff, speak a little Russian, but before there were more Russian speakers in hotels, and quite well; the room was large, 3 full beds (there were two adults and a child).
Further cons: what is positioned as a swimming pool is just a small paddling pool for children, although adults also swam there; the food is monotonous, by the end of the rest (there were 7 nights) it no longer climbed into the throat, pastries and sweets, which Turkey is famous for, are questionable, spread right on the plate, and on the taste is not very good, soy sausage, cutlets and schnitzels from semi-finished products; room cleaning (dusting, mopping) was daily, but in 8 days neither bed linen, towels, shower accessories were changed, as they left 3 vials (35 ml.) of shampoo and shower gel at check-in, more have not updated.
In general, something like that. The only thing that decorated the holiday was the warm, clear sea and a wonderful beach.
Will we go back to this hotel? Definitely not!
When choosing this hotel, you should understand that this is a city hotel. On Cleopatra, almost all hotels are similar, small, without territory and located right next to each other. This is not a top five with a territory of hundreds of hectares - hence everything else.
Check-in is a classic of Turkey... We took a room with a sea view, there was also a thought not to overpay, but we took a chance. Well, they took a chance in vain, because the system is classic. First, they will check into the worst rooms. Without scandals, but with pressure on the trail.the day we were given a great huge room with a Jacuzzi and partial sea view. However, the employee at the reception hesitated to be given money for this, because these are supposedly luxury rooms. In general, here, as in all inexpensive hotels, everything is according to the classic tourist divorce.
The reception staff speaks Russian, but very poorly. We communicated mainly in English. In general, there are very few Russians in the hotel, there were mostly Poles and other eastern Europe.
Meals cannot be called All inclusive, but rather three meals a day, because there are no snacks during the day. There is a bar, but it is very small, next to a tiny pool, the bar is very stuffy, despite the fact that it is outside. A bar from the series: They poured it quickly, drank it in one gulp and ran back to the beach.
The food is normal. There was always a choice, a variety of meat, fish, a lot of vegetables, fruits, and good desserts. I took my soul away with eggplant in various variations.
but!!!! There will be nothing to feed small children. The food is aimed at an adult audience.
The Internet is available, but it often fell off, especially in the evenings when people returned to the hotel. By the way, the Internet from the hotel catches on the beach.
There are sun beds and umbrellas on the beach for a fee, the bar is paid. But we were given a voucher for free sun beds + an umbrella upon check-in. At the same time, I noticed that such coupons are not given to all vacationers of this hotel. It's obvious how the employee likes you)))) The beach of this hotel is clean and not so crowded compared to the neighboring ones. There were always empty seats.
We chose the hotel because we wanted Cleopatra beach and within walking distance from the center of Alanya. And in this regard, the hotel is very successful. Will we return to this hotel again? Hardly. At the moment, the price-quality ratio is clearly very, very high, not in favor of quality.
A small cozy hotel. Everything you need is there, the room is air conditioned, the food is pretty good. The staff is friendly and always ready to meet you halfway. In general, for your money, I highly recommend it!
I'm resting now. September 2024.
There are a lot of tourists, there are not enough places to settle. Every day I see people being settled in other hotels for 1-2 days. About 7 more tourists came with me, there were no seats. Everyone was settled in other hotels below the level of Cleopatra.
After 2 days, I was finally checked into my assigned room. There was no TV in it, they promised that they would hang it, but it never happened. In general, the rooms are not bad, clean. The bed linen and towels are tired, with holes. The food is average. A cramped, stuffy dining room. You can eat, but wow, I don't like breakfast at all. Of the advantages, there is a beautiful beach and Alanya itself is beautiful, I like everything here. And the hotel has written everything objectively, it's up to you. In general, it is normal to live in it.
A good hotel for your money.
I read a lot of reviews and drove in a bad mood, but this hotel has a lot more pros than cons. I will immediately make a reservation that you are not going to a 5* hotel.
The location is great, everything is nearby and you can walk a lot.
The food is good and delicious. Simple vegetables and cereals are cooked deliciously. Traditional Turkish cuisine. Fruits were present.
The cleaning is daily and even the swan was done when I left a small tip in lira. When I was at the 5 * hotel in Side, so for not leaving a tip, the maid with a sour face took out all the toilet paper from the room ...
Oh yes, for those who want to get drunk in the bar, they pour 10 grams and no more than 3 times. So drink at home.
We had a rest in June and July for 24 years. The rest is great, we were accommodated in the coolest hotel room with a sea view for a small surcharge! The food is good, everything a tourist needs, the sea is very close, I consider one of the best hotels in Alanya. I recommend.
We got to this hotel using the apron system, if we had chosen it ourselves, we would hardly have gone there. Although, after getting acquainted with the neighbors, we learned that they purposefully drove here because of the silence, proximity to the sea. Yes, it is- modestly, quietly, the sea is across the street, the beach is shared and not very clean, but .... and, most importantly, entering the sea without stones! The city itself is located along the mountain and it is beautiful. Parachutists fly from the top all day long.
Of the features of the hotel:
3 buildings are located very close, the farthest in the courtyard from which the sea is not visible, but it is in it that the dining room is located. The rooms are small. There is only 1 elevator. The distribution is small, the pool is very small.
The food is average. It's monotonous. There were no vegetables, cheeses, chicken, pasta, stewed vegetables, fish for 7 days.
There are a lot of cats. It didn't bother us personally.
They are also trying to find a supposedly good room for an additional fee.
The hotel does NOT match its advertising and declared stars!two points only exclusively for the work of the staff, but as in the proverb "the fish rots from the head" the manager is completely incompetent in her position!(Talking statuette)they "sit out" their shift at the reception..1. almost all tourists are settled in the wrong rooms that are stated by reservation, or many are waiting for half a day in the lobby.first, you settle into a "service room" on the ground floor overlooking the passage to the dining room, or into another building with cockroaches and completely broken old plumbing and you are "asked" to wait, but if you are German or French or the owner of an extra lavé, then you will not have to wait, the room will be provided to you quickly..(rate the ratio)
2. The food is less than meager, the omelet is boiled eggs and deep-fried vegetables, and so on every morning.we did not wait for the milk porridge that costs a penny.for lunch, the soup is sometimes sour, deep-fried vegetables are all fatty, pasta or rice.dinner is the same, but without soup.
3. Drinks powdered juice from the vending machine cola water (tea.the coffee is delicious)We haven't tried alcohol.
4. Everything that was not eaten for breakfast was served "in an updated form for lunch'" then for dinner..and from dinner to breakfast ..They could have added soy sausages or soy patties
5. Street cats walk along the parapet of the restaurant and on its territory and "mark" every corner they like, service students are cleaners of dirty dishes.
On the third day of our stay, we received poisoning (intestinal bacterial infection), first me (terrible diarrhea), then the child (terrible vomiting) as it turned out, we were not the only victims, besides us there were five other families at the same time, which is about a total of about 30 people with the same symptoms..our guide encountered problems, neither that the room is not the same, nor that the food is not of high quality.He didn't solve anything, he tried to please the hotel and calm us down..
No one but us defended our interests, they didn't even call an ambulance for us, they asked other people.
We and another family left in an ambulance, the rest were treated on their own
Upon our return, no one even asked about our well-being..The manager's terrible attitude towards people, (talking statuette)he does not react to criticism in any way, does not take any measures to eliminate problems, they do not care about people!the money is not refunded, and just gestures indicate that you can go to another hotel!they take advantage of the fact that people are falling for beautiful ads.
Therefore, the reading and thinking guests are respected!I do not recommend this hotel to ANYONE..he does not match his photos on the site, the food is tolerable but not of high quality, the attitude is even worse.
One plus is the location next to Cleopatra Beach!
I did not expect lobsters from a 4* hotel ... but believe me, there are 3* hotels much better in terms of food quality and most importantly with a good and sincere attitude towards people.
Take care of your health and avoid this place.
I do not recommend this hotel to tourists. Of the advantages, only the proximity to the beach and the location.. The food is scarce.. The men had nothing to eat.. We didn't drink strong, but our friends took "whiskey" and poured 30 grams. and not a gram more. . The staff (the bartender) allowed himself to talk rudely and rudely with the guests as if he were the director of the hotel... By the way, the director and the owner of the hotel is a very pleasant and not gallant man... I tried to arrange food and service, but it was not effective... Apparently the hotel team is very weak. How to get numbers depends on the building where you will be settled. We were unlucky.. The room was very small!!!the bar and pool area is small and not comfortable (disappointing)The hotel does not correspond to 4 * do not expect anything from it.
I stayed at this hotel in September.. I really liked everything.... The rooms are cleaned cleanly- every day, the kitchen is not bad.. The sea is very close by 5 minutes walk. The only bad luck was with the raging waves:((... I really want to go back.. Recommend 👍
The hotel is a solid three, not a four
Meat is given out in several pieces at lunch, it is not in its full form and there is always only one kind.
We paid extra for a room with a beautiful view.
The elevator in the main building is just…Like from the last century
The view is gorgeous, the location is normal, closer to the mountain it would be better, there are no public transport stops in the direction of the mountain nearby, you need to go to another street or closer to the mountain
There are paper glasses in the room, not even decent mugs, but thanks for the coffee and kettle
The tables are not cleaned after the guests, flies are flying in the dining room and it smells unclear what
The bar is normal and the room for which they paid extra, the location is normal, the advantages are over. The hotel is definitely not for those who are used to cleanliness and abundance of fruits and vegetables on the tables, we will also forget about full-fledged meat
The hotel is for 3+ (the food is not very good, the children will be hungry. The buffet doesn't even smell, morning nuggets and sausages are marinated for lunch in a salad) The location of the hotel is on 4+ (the beach is excellent, sun beds are paid $ 7) When checking into the hotel, there were no places, they checked into another hotel. There is no water in the refrigerator in the room, you need to fill bottles at the reception from the cooler.
A cozy hotel, very homely. The location is great, across the street is Cleopatra Beach! I liked the staff, they were all responsive and pleasant. The food is delicious and varied. I recommend it!
In general, it was not bad, only in our room there was a view of the rooms of the neighboring hotel in the immediate vicinity across the alley, which is not very good if you want not to be seen "nose to nose". The sink in our room was cracked, apparently someone had fallen on it the day before))) The rest is clean and tidy. The included breakfasts were somewhat monotonous, just not like in the big hotels on the exclusive. But the compatriots liked it, which they noticed when we met in the elevator. By the way, the elevator is the best in the hotel, in golden shades!
We had a rest with a friend at this hotel at the end of June: we liked everything very much, the rooms are clean , the renovation is fresh , the room is cleaned every day!
For an additional fee, subject to availability, you can move into a room on the front side of the hotel with panoramic sea views! It's an amazing view!
The sea is 50 meters away , the sea is very clean and the water is clear.
The food is decent , always fresh and delicious! There is a large selection of sweets for lunch and dinner and very fresh fruits.
The alcohol is good, the beer is top notch!
The staff is friendly, they will always help and give you any information.
We have been choosing a hotel for a very long time and have never regretted our choice.
A good hotel for your money. Rooms of different categories, as you get there. It is possible to negotiate. The staff is strict, cooks are imposed in the restaurant, but the supplement is given without problems. There are problems with room cleaning, they do not always have time to clean before coming to the room. The bar closes at 22.00, and stay away. The beverage service is controlled, they will not pour too much. The sea is across the road, very convenient.
The hotel is 4 with a minus. On the negative side, the food is frankly bad, so it's hard for the men there. The meat alternates by day - 3 days dry stewed chicken, 1 day soy cutlets, 1 day mutton, 1 day crucian carp and 1 day meat of an unknown species. The hotel itself is not bad, clean, cozy. We took a room with a sea view for an additional fee. The view is really great, but there was a minus - on the ground floor there is a restaurant where music is screaming until 2 am, so it can spoil sleep well. The room was cleaned every day, I left 20-30 lira, each time the cleaners pleased me with different figures from a towel. In general, the hotel is good if you do not take into account the food, it is better to assume that it is not there. There is a paid hammam with massage on the ground floor of the hotel, I highly recommend not visiting, the hammam is cold and everything stinks of mold.
We stayed at this hotel from 09/14/2024 to 09/23/2024.The attitude of the staff is the worst in my practice. (in front of us, people asked for beds separately, they were given a single one, we asked together, we were given separately) and the whole action was accompanied by the words no rooms. This is an example of the whole attitude towards Russians. They confirm the room, you arrive, but there is no room, they check into a nearby hotel without stars and every day they say we will check in tomorrow... I personally saw people who were brawling on the third day.
On respawn, NONE of your problems are solved. There were problems in the bathroom, water was leaking from the shower stall (4th floor)three times 0 attention was paid!!!
Food : breakfast is only an omelette and boiled eggs, cucumbers, tomatoes and a couple of types of cheeses. Lunch and dinner are more diverse. The cleaning is good.
We DO NOT RECOMMEND this hotel!!!
The hotel is listed as 4*
But she doesn't even smell!!!
We have been vacationing in Alanya for 6 times, and this is the first time with us
We had a rest in September 2024
We are far from being fussy about food, but it certainly SUCKED here!
Meat and fish were apparently only on holidays🥹
Everything that remains uneaten is mixed and served again, as for pigs.
And if you want to catch E. coli and spend the whole vacation in your room, then you definitely need this hotel.
On the 3rd day it became terribly bad, first vomiting, then diarrhea
As it turned out later, the whole hotel was vomiting
Behind the wall, the girls were poisoned, according to conversations in the hotel, some vomited, the second had the same thing
At the reception, the woman is indignant, the child vomits.
If you want a thrill, go to Cleopatra Golden Bitch!!!
The location of the hotel is great. Near the beach, pedestrian streets. The food in the restaurant is terrible! Dirty appliances, dirty kitchen, dirty tables, monotonous food, disgusting examination, the restaurant is very dark, the pool is right in the restaurant. A dubious combination. The reception staff is super, always ready to help, positive. The rooms are old, everything is hanging and broken. The audibility is enormous.
Disgusting hotel! Dirty, the smell of the toilet, the towel is gray. They cleaned it once and then when they complained at the reception. And the kitchen is generally terrible. The food is served behind the counter, there are a lot of flies. Overcooked black vegetables, greens are not sorted and the grass is yellow in a basin with water, olives, vegetables are not sorted and everything turns sour. There is coffee and tea, but there are garbage cans and the smell of garbage is terrible. The food is very neat! I ate tomato soup and eggplant and went... I've been talking to Ichthyander the toilet bowl for two days. A terrible hotel with overpriced stars. It doesn't pull a C grade! A non-professional Ramadan or Ramadan administrator works at the reception... I know well, not for the first time in Alanya, that the quality of food can be determined by how the cook and the staff in the hall eat or not! And here none of the chefs had dinner or promised. And there was no sign of the chef. Only a distributor stood behind the counter and gave out food. You can't go there with children. There is no food for children! This hotel ruined the whole holiday experience.
We had a rest in August 2024. The rooms are tiny, to reach the bed, you need to roll to the left so as not to hit your shoulder against the wall-mounted TV. When we paid, our tour operator said that we should be accommodated with a sea view, and we were accommodated in room 2002 with a view of a mulberry tree, behind which there was another hotel...To our indignation, the manager promised to give us another room, fed us fairy tales, saying in the evening, then in the morning, then, but let's not now, on the 3rd day we stopped asking him. The food is normal, a lot of salads, there was chicken from meat only 2 times and once something similar to beef, fish was somehow given toli hake toli mentai, only melon and watermelon from vegetables. A very unpleasant bartender, with some kind of dissatisfied and arrogant look, poured the wine for which we had paid, The room was cleaned every day, on the whole it was clean, the wifi was normal. The location of the hotel is very good... for that kind of money you can find something
decent...
Hello, I am writing a real review about the cancellation of Cleopatra Golden Beach, you come there are no rooms, they put you in a hostel they have it nearby, we lived in a hostel and 2 more couples from St. Petersburg for 2 days then they move with great effort, maybe a new scheme to sell rooms twice I do not know, rooms in the department for three?, food is expensive future vacationers pasta, French fries, beans sauce, cucumbers tomatoes, fruits watermelons melons apples and oranges, in short there is nothing to do except the sea in this department, one woman was generally settled with large cockroaches, I have not seen them yet, where they are temporarily relocated, I will attach a photo, good morning Turkey is no longer a buzz.
A disgusting hotel. They are fed porridge three times a day, there is no fruit in summer. At the expense of tourists, some relatives are constantly eating and there are a lot of them, plus the staff does not climb out to eat this garbage. There is always no cold water, and washing with boiling water is still an occupation. The staff is arrogant, rude, rude. Cleaning is only on request and then at the reception, their signs to remove the room that write on the fence do not work. The price does not match the quality at all. God forbid you buy a room in this hotel.
The room is clean. The sea is across the street, 2min walk. The staff is very polite. The hotel is clean, urban, 20 minutes walk to the center and the seaport. There is a migros store nearby. Cleopatra Beach is beautiful. There are no 13 stones on the beach, the approach is good.
the most disgusting hotel with the most disgusting director! they give rooms above the dining room, dishes rattle early in the morning, it is impossible to sleep. bedbugs in the beds, the shower falls off, poisoned with a young man in this hotel!! we ate at lunch, slept, went for a walk to the sea-my stomach began to twist and feel sick. sour melons, spoiled salads (they say that the director does not buy the freshest products) the chefs are good, their meat was very tasty.I do not recommend this hotel as much as possible. the only advantage here is the first coastline. That's where the advantages end. and in the lobby, the director of the hotel was making out with girls of easy virtue, such is his first impression…
Disgusting hotel, recently vacationed, the three of us with a child of 8 years old, settled in a room with a non-working toilet, the room is very dirty, just ugh, the food is disgusting, from meat only porridge of incomprehensible meat, a lot of vegetables, greens, I often see that vegetables are dirty, plates are dirty, cups too, tables at meals are dirty, if you ask, they will remove it, but not always. Desserts of 5-7 types taste almost the same, tasteless and it is unclear what they are made of. There is an elevator, but it is so dirty and scary that we walked to our floor, towels are not changed for 5 days. There is cleaning, they are cleaned on average.
The big plus is the location of the hotel, and that's it. The sea and the beach are gorgeous. Never come here again
The hotel is not 4 stars in any way.
We were lucky to get into a more or less good room. But the room is tiny for two. There is little choice in food, but you will not stay hungry. Water in the room only on the day of arrival, then collect water from the cooler. Plus, the hotel is located 1 minute from the sea. But there is no beach of its own, 2 sun loungers with an umbrella 200 lira. I will definitely return to this hotel.
We had a rest with our spouse in mid-October 2023. Great hotel. The food is delicious, varied, always fresh fruits-watermelon, melon, plum, tangerines, apples. Friendly and attentive staff at the restaurant. The room is clean, the room was in the building where the restaurant is. Cleaning every day, but you can also refuse cleaning. Two minutes to the sea at a leisurely pace. The hotel beach is sandy with free sun loungers and sunbeds. Very comfortable entry into the sea, great with the kids, smooth descent, not deep near the shore. We walked to the port for 30 minutes. And we went swimming to the first beach near the mountain. There you can swim along the rocks with a snorkel and mask and admire the fish. The water is turquoise, the purest. From this beach, you can climb to the final cable car on foot along the mountain trail. Wonderful. It's easy to find the trail using the navigator. There are magnificent views of all the beaches of CLEOPATRA.
I had a rest in November. I am very pleased with the hotel. Caring staff , good and varied food . There is a beach nearby. Thank you so much for a wonderful stay
Great hotel. The room is big, there is a lot of space! The room was in the building where the restaurant is. The beach is nearby. The beach is paid. The entrance to the water is without lumps. The food is great, lots of it! The staff is excellent. They closed all my questions even at night. The director is very nice and polite. There is a bar next to it with a hookah and music. The beach itself is so-so. There is no music, the workers there leave much to be desired, it is better to go to the nearby beach. Where the music and umbrellas are good. If there is a good price offer, I will definitely return to this hotel. The rooms are cleaned to a shine, towels are changed every day. If I'm sleeping, they come to clean up later without any problems. Lunch boxes will be assembled, too, no problem. The beer is almost normal, almost not diluted)) The location is convenient!
Good afternoon.
I am writing as soon as we returned - July 14, 2024. We spent 8 days/7 nights in this hotel. A family of 4 people. Previously, we went to Turkey only to 5-star hotels on 1st coast. This time we decided to change the concept of rest and chose a city hotel in Alanya, but as close to the sea as possible.
First impression: the main building has balconies overlooking the sea. There is a highway between the hotel and the sea, a promenade (vacationers walk along it from morning to evening, jogging), with palm trees, benches, then Cleopatra beach. About the beach - separately, but in general - excellent.
The staff is attentive, the employees speak a little Russian, offer help, everything is very professional. At the reception, Ramadan - super attentive, courteous, always with a smile, settled us quickly, in 2 double rooms of the satellite hotel for 2 nights, followed by check-in in the largest room 501 - two-room, overlooking the sea.
The rooms are clean,
What did you put a 4 for? - the food is modest. There is enough of it, but I wanted a variety. But at the same time, our 11-year-old daughter was not hungry.
But even here it should be noted that the staff is excellent. Thanks to the Yadin bartender and all the waiters. Well done!
The location of the hotel is very convenient, the sea is 2 minutes away, popular attractions are no more than 2 km away on foot.
The sea is an infinitely long Cleopatra beach, a bowl with waves, the beach is clean, the water is clean, the waves are the most popular entertainment - for both children and adults. The bottom is coarse sand, a few small pebbles. The bottom is clean.
My family was satisfied with the rest!
The photos were taken from the balconies of our room
I really liked it, the embankment is across the street, and the beach is five minutes from the hotel, the only thing I give four stars, even though I had three meals a day, I didn't like it, it was monotonous, but it was normal.
I liked everything, the food was modest, my husband didn't like it, I was fine, the main thing was clean, the cleaning was good, but tips were necessary)... without them, as I heard, there were questions for the staff...
Very nice hotel! Everything is clean, delicious, the sea is across the street! Many thanks to Ramzan, his wife and the team working at the hotel! It was great being with you! Next time back to you❤❤❤❤❤️I recommend the hotel!
For the first time in Turkey . It's a disgusting place. They immediately settled in another hotel and room. Although a room with a sea view was paid for. It smelled disgusting and musty. After the scandal and the involvement of a tour operator, they moved to another one. And they do it on a regular basis. The food is terrible. On the second day-poisoning. I do not recommend it in any case.
We rested for 2 weeks , there are many advantages, you just don 't have to react to the disadvantages . Close to the beach and good European cafes there are also surf cafes ☕️
Convenient location relative to the beach and attractions. The room is quite spacious, but there is no air conditioning in the corridors, and in hot weather this is noticeable.
I stayed at this hotel in April 2024. This hotel is a full-fledged two!((( if not worse, disgusting!!!
The Internet catches only in building D, and so everyone in the reception hall is sitting and using the Internet(((
Cleaned every day, it's cleaning for the 2nd.... They washed the mirror in the bathroom, updated the tea and coffee bags, took away the garbage, fixed the pastels and left, the floors and the toilet were not washed.
The towel and pastel linen were changed once in 14 days!!!((
Bottled water once upon check-in, then pour water from devices that are connected to the water supply, there are no water filters.
The food is canteen-style, almost every day the same(
The dishes are dirty, with some kind of plaque, it can be seen very well on the glasses((
I've eaten soy cutlets for the rest of my life, it's a nightmare, then they put this soy meat in salads (((
Instant coffee in the machines((((
I occasionally dined at local cafes to bring down the taste of the hotel's food. Beef was given twice in 14 days, fish twice. At first, the oranges were served whole, then they began to be cut....welcome(
Russian Russian is not spoken by the administrators, they use memorized phrases of Russian and insert them at random.....it's funny to listen (( their English is better than Russian, but you won't understand it either, while I speak English perfectly.
Yes, you can sleep together and hide from the heat of the day. I will not go to this hotel anymore, there are much better 3 hotels in Alanya.
Terrible hotel... it was impossible to open the windows , the stench was unbearable ... the cleaning was bad , the towels were never changed in 7 days ... the food was monotonous ... there were no fish at all, only over -salted cutlets... the beach was dirty ... in general , money was wasted…
I can start with the cons. Of these, this is not the best pool, there is a chipped tile, the water is cold. The hotel's sun beds on the beach are not marked anywhere, so you have to place more water on the sand only upon arrival, then you can pour it from the vending machine in the dining room or at the reception. This is such a small problem. Now the pros)
The sweetest, kindest staff!
The rooms are very nice, the cleaning is great!
The food is delicious, they always left well-fed!
The beach is nice, without slabs!
The rest was a success!