We made an appointment with a doctor on 16.01, the day of the appointment was 7.02 - the amount was announced.
The day before, they called about the urgency of whether we would come to the appointment. As a result, when I arrived at the reception, I was sent to pay for a service that went up in price by 100 rubles, but this was not said on the phone.
The quality of services leaves a negative feeling. We waited for an appointment with an infant for more than an hour, the corridor is cold and there are no rooms for a mother and child.
I contacted the reception regarding the change in the cost of the service, they offered to leave my number for communication. The head will call back and sort it out.
UV. Clinic Managers
I will not tear my hair out for these 100 rubles, I am outraged by your attitude towards clients!!!
There are good doctors, but not all.
And the organization of the service is DISGUSTING!!!!
Everything is fine, the prices are adequate, but most importantly, very attentive and kind specialists know their job and do it very carefully and perfectly, many thanks to the ophthalmologist!
They said on the phone that visiting a doctor had increased in price by 100 rubles, as a result, you came to a doctor's appointment, and they told you a different amount, instead of 100, it was 600 rubles more expensive. When you tell the cashier about this, instead of responding calmly, she says in a slightly raised tone that she is tired of hearing this, everyone has been asking the same question since morning.
While she was sitting in line, one woman complained that she had spent an hour sitting near another office that was indicated to her at the reception, and as a result, her doctor introduced an appointment in a completely different office. At the reception, the girls didn't even apologize that the woman had lost an hour because of them, they just froze off. Staff service wishes the best!
I had an ultrasound at Mavrova E. D., I was with her for the first time, I liked the doctor very much:polite, attentive, responsive. Thank you from the bottom of my heart for the reception! I made an appointment at their Telegram number, it was very convenient, they answered quickly, thank you!
I got 4 stars just for not being able to get through. Then why give these numbers??????? It's very strange. A private clinic. It's your income. Not every patient will travel from the other
side of the city to make an appointment.4 Other clinics will open now and you will lose many of your patients due to lack of proper service. Where is the owner of this establishment looking?????
They were booked into an ophthalmologist for a certain time, but in fact they waited for the doctor under the door for two hours, because he left the office, closed the doors, said he was on injections and left for an urgent call (according to the clinic).Why should people feel uncomfortable when they arrive at the appointed time and pay for an appointment at a paid clinic?
It's just terrible, I was in many clinics there was no such thing, I came to the gynecologist, she sent me for tests and the result was said in three days it's complete nonsense
I call the specified numbers within 3 days. One is off, the other is either busy or not responding. This is utter nonsense
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Anonymous review
August 2, 2023
The receptionist spoke the address very quickly, my mother was old and barely had time to write it down! Not everyone has specialists. Prices for Mariupol are high. For example: ultrasound of the thyroid gland 500 rubles.