I went with the children for the first time to this institution, did not immediately notice me on the table, ask the girl for what to do, with such a rude voice and look showed where the menu was already my 2-year-old child shuddered.
further down the menu, I say what we need, and in response, they almost shouted at us to speak by number.
okay, I think I'll call the number so be it, then when I started saying what we need, the girl raised her voice even more and stood looking at the ceiling as if there was no one there, then I couldn't stand it and asked her why she was talking to me in such a form, to which I was answered in the same tone as in the institution the music is loud and whatever we can hear, she speaks so loudly... and also looked at the ceiling …
naturally, I didn't order anything, and I left with a very weak energy that the children never even asked for these more colored pancakes. although we go there every day.
P.S. We were there at the end of the summer, but it turned out to leave a review only now, and this is my first review at all, I usually do not write. but I decided to write here because I have never met such an attitude.
I will forgive you to pay close attention to the management of personnel selection.
Don't put your foot in there anymore.
I rarely leave negative reviews, but I decided not to pass by this institution.
The other day I just went to take a drink with me, but I got the feeling that I killed someone, judging by the reaction of the waitress girl. I have never seen such an unfriendly reaction to a visitor anywhere. Dear institution, please listen to the reviews on the sites and improve the quality of customer orientation and service of your employees. With one expression on her face, the girl made it clear that customers were not welcome there.
Otherwise, the institution will remain completely without visitors
The place is beautiful, but the service is 0%, I have not seen such dissatisfied employees yet. There is no customer orientation. We went in with a friend, looked at the menu and left without even trying anything, because it became uncomfortable. Work out the communication skills of your employees. And then there was a feeling that we were alone in the institution, we had to tell ourselves everything, advise and serve ourselves. It's very unpleasant.
A place where there is zero comfort. We came with a friend, and we didn't order anything. The staff would like to wish for the best. She stood there with a dissatisfied face and could not even advise anything. When the girl asked if there was soup available, she replied "no" and just left. I wanted to eat pancakes, but with this approach it's better to stay hungry
I have been living in this complex for 4 years. They just showed me what you're doing here. It is extremely unpleasant that IT works there, I was the first to smile, say hello, ask if there were cheesecakes, saw my eyes rolled up and immediately ran out. Put things in order!!!
At 11 a.m., breakfast time, there are no pancakes at all in the pancake house and there are only 3 servings of cheesecakes left. Cheesecakes are rubber, 4 cm in diameter, 3 pieces in a serving. I do not recommend it
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Ксения Дробыш
Level 6 Local Expert
August 16, 2024
I go to the pancake house for the 3rd time. The first time I didn't eat, they told me to wait more than an hour. The second time there was nothing out of stock, in other words, whatever was chosen, there was always one ingredient missing. They're gone. And today they cooked a pancake for me in 5 minutes. But, even when I ate, the impression was so-so. The pancake was not delicious in the park at the stall tastier a thousand times. The service also leaves much to be desired, not hello, not goodbye. All the times the staff came in with a sour face.
Hello, we were in this pancake shop the other day.The pancakes are delicious, but here's the service....I wanted to answer the same way , it was the first and last time.I don 't like the job , there 's nothing to work there with an evil face !!!!!
As soon as I don't come to this pancake shop, they always have no change. The staff responds in a rude manner. She put us out the door to go and change the money. (Of course we didn't wait, but just left). Whatever you ask, the answer arrives with a dissatisfied face. (The girl was serving). Terrible attitude, I will not advise anyone!
Delicious pancakes, but lemonade (two syrups) took longer to make pancakes and the employee's attitude only causes misunderstanding. He speaks very quickly, looks as unfriendly as possible to the question "what?" rolls his eyes and admires the brain. The cuisine is delicious, the service is the worst of all the places I have been in Minsk
Add a phone for communication to be able to pre-order, it's so convenient!Pancakes cannot be mixed, made double, etc.
The staff is slow, everything takes a long time to prepare
Once upon a time, you don't have to-you can have a great time with a delicious pancake in a cozy atmosphere, or you can stumble upon an irritated "waiting for an hour" without hello
During this year, we came here three times for pancakes - we didn't get them three times: the first time we were told that we would have to wait more than an hour, the second time something didn't work, the third time we had to wait 30-40 minutes.
3 stars for drinks and a pleasant atmosphere (although the place is hot in the summer - I sympathize with those who work there).
You don't have to talk so fast, really, nothing is clear. It is difficult to understand what kind of clarifying question you are being asked.
The pancakes tasted sour.
Everything else is fine.
Pancakes were not surprised by the exquisite combinations . Staff communication sometimes seems dismissive, I did not hear a clear and detailed answer to the questions posed. There is nothing available. They can't pick up a delicious pancake on request
I was pleased with the price, but only relative to the Depot.
I'll still try the rest of the pancakes, maybe I'll find the one and fall in love.
They cook with gloves and accept money in the same gloves! Complete trash! The attitude of the staff is completely unfriendly, the pancakes are also undercooked
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P K
Level 30 Local Expert
September 17, 2024
Friendly staff, delicious coffee
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Vkuscoffee
Level 14 Local Expert
November 22, 2022
The cafe is cozy, open from 8.00, normal prices. But the cheesecakes were not impressed, it seemed to me that there was very little cottage cheese (