The staff, the kitchen, the food, the cleanliness, the treatment, the procedures, etc. everything is super, everything is fine. I'm resting for the second time. I will come to you again.
1. There is no control in the dining room by the kitchen supervisor over the cleanliness of the dishes 2. You constantly have to ask for a cup of tea. 3. Diet table number 5 is not suitable for use with heart disease, liver, etc. 4. Some honey.The sisters treat their clients in raised tones. They do a favor when providing services. 5. Of the 18 procedures listed in the advertisement, you have to ask the doctor to prescribe.
There is no desire to visit this sanatorium.
I was visiting Almaty in 2019 before the pandemic. It was very hot then, my son and I went to your pool. My sister lives there not far away, I really liked your sanatorium - it's like an oasis in the middle of the desert, I definitely need to rest with you on a voucher
Excellent rest, a variety of medical procedures for many diseases, skillful and friendly staff, excellent delicious food with a wide selection and for every taste. Nature that will delight you from the first minute of your arrival at the Koktem sanatorium. All this distinguishes the Koktem sanatorium from other sanatoriums and rest homes.
Silence and birds are singing. The air is awesome! They are being slaughtered. The service is good. The bed is changed regularly. The medical staff in the dining room is very polite.
It was in December 2021 and May 2022.The sanatorium is wonderful, clean everywhere, like in an operating room, constantly washed, vacuumed, the procedures are good.The food is very varied, but very much, the service is 5.All the staff is attentive and friendly.Special THANKS to the chefs.Nature, the air are all super.Thanks to all the staff.I will go again in December, if there are vouchers
Excellent sanatorium,, the room is clean, the food is good, the air is excellent, the staff is good, the outdoor pool can be used until the end of September. In the morning, one diving discovered a dream..
Probably one of the best sanatoriums in Kazakhstan and the CIS
The food is good
Service at a height
The staff is hospitable
The territory is clean, there is a lot of greenery, there is a place to walk.
A good sanatorium, I have been here twice and both times I am not disappointed, I advise everyone, in fact, from May to September prices are increased, in a word, the season
A good sanatorium, which is located in the mountains, but not far from the city (which, in my opinion, is very convenient). The sanatorium itself is "native" from Soviet times, but the medical equipment is modern and very good doctors. There are many different procedures, excellent 5 meals a day. Fresh air, 3 terraces and, of course, mineral water. In general, the place is excellent, especially with the price-quality ratio.
I had a good rest. Yes, and he was cured. There is everything you need for wellness. Thanks to the boss and the staff for keeping the brand. There is a disco in the evening in summer. There is a paid swimming pool, but there is also a therapeutic pool. They offer to visit the sights of Almaty by bus 2 times a week, unless of course it is closed for quarantine.
We vacationed there this spring with my husband, we really liked it, maybe we will return there again. The staff is excellent, the girls know their business,the food is excellent,the gym, disco,massages cannot be described in a word, you just need to go see and feel!!!
The pearl of Kazakhstan!!! The best massage therapists, especially Gulnara 217 room!!! A salt mine , a pool with mineral water and paraffin treatments - you can visit the sanatorium just for this. Food, as everyone says there.... It's delicious and varied. The territory is well maintained, roses, blue fir trees. The air is "you can eat with a spoon", mountainous. The staff is all friendly, works for vacationers. Thank you all for the quality work.
A cozy sanatorium. The territory is very green, although the area is small. The food is excellent, delicious, and there is a variety of choices. Fruits daily.
The staff is polite and considerate. There is always water in the cooler in the hall. The rooms are clean and cozy.
Some procedures are not scientifically confirmed, there are no simple and necessary procedures at all
The massage included in the package is only three times for ten minutes. But in other sanatoriums they also practice massage for ten minutes
There are no fresh vegetables on the menu, they almost do not give fruits, the portions are small, but they always give tasteless rolls-pastries
I give 3 stars out of 5 because of the quality of service in the dining room.It's disgusting, they don't bring what they ordered at all, they often don't inform at all despite repeated reminders.
We rested for 14 days, we thought it might get better, nothing has changed
I will not go here anymore and I do not recommend it
Choose a suite if you have already visited sanatoriums of another level, I do not advise a junior suite, underwater massage is manual, because everything is broken there, leaves nothing better to do