It's a rare sight! We ordered a sofa on July 30th.They asked to increase the sleeping place by 10 cm. The receptionist of the orders with us called the "director" Komlev Nikolai Stepanovich to find out the increase in cost.The figure of 10% was announced.We made an advance payment and drew up a contract. After 70 years!!! days later, "direkhtar" calls and informs us that we have to pay not 10 but 30% extra!!!!! When asked why the contract was drawn up, it was said that if we did not pay extra, we would not make a sofa!!! And in the contract, the production time, attention.... 120!!! working days!!! After talking with sellers from other manufacturers, we learned that NO ONE wants to cooperate with Avita!!!PEOPLE, RUN AWAY FROM THEM!!!
You can't find a worse company than this, I ordered a closet it's been 85 days and silence , every week the same thing like call in a week or two, then the order is not ready, then the car is not formed, it's just a nightmare, the store in the city has closed, I myself am from Gomel, it's a bit far to go to Orsha for disassembly and it doesn't work to talk on the phone, the master always calls and says that you have a contract for 120 working days, so there's nothing to swear at, I don't know how it will all end, but clearly something is not good.
I ordered 4 items on different days.The order was on June 11, 12, 13.I called Orsha repeatedly and asked that the delivery be only when all the things are ready.As a result, 3 months passed, the car came and I was horrified.They brought only two things.I called Orsha, the others are not ready.The dispatcher in Orsha is a very rude person.I called her repeatedly and asked her to bring everything at once, she agreed.In short, I don't know what kind of furniture is there, they haven't installed it yet, but I don't like the company.They are not going to meet any specified deadlines.I will have to pay twice or even three times for the delivery and lifting to the floor.I do not recommend the company.They don't value their customers.
They promised in the store when buying that the kitchen would be ready within 2 months. I bought it on January 12, 2022. Already on June 27, July 1, the period of 120 working days specified in the contract expires.
I call - no one is in a hurry, then they couldn't wait for the countertop from the supplier, now they are already cutting in and can't say how long it will last, delivery is generally a boorish lady. As a result, we have been living without a kitchen for 5 months. Where has this been seen???
Will not be delivered until July 1, I will appeal to consumer protection. There is no kitchen yet, I cannot assess the quality. The attitude towards customers is terrible.
We ordered a bed from this organization. You can judge the quality of the product from the photos. The sidewall of the bed fell off immediately a week after purchase!
I do not advise you to buy furniture in Someone's Furniture👎🏼👎🏼👎🏼
I ordered a closet in January, April has already promised a maximum of 50 working days, now you need to read the contract. I will refund the money in any way.
When buying a sofa "in installments", I was informed that the production time would be 45 calendar days.
In fact, the sofa arrived at 100% prepayment!!! after 106 days. Also with a substantial surcharge! (Be careful with clause 3.2 of the agreement).
I hope that at least the furniture will be of high quality and will last a long time.
I ordered a kitchen and a closet on 09/18/2021, the production time is 60 working days, not one of the products is ready. Moreover, the materials were not brought. The production works, I would say, in no way. Horror pass by!
I ordered a standard single-leaf cabinet on January 27, 2021. Today is already March 1st, 32 days have passed. They answer on the phone that the product is in the saw. Are you serious???? Have you been sawing 3 boards for more than a month???? The store assures that the order will be ready in a maximum of a month, and as soon as you have ordered, then in fact you will see in the contract that the period is 120 working days, and this is what they use.
I did not buy the kitchen in installments, immediately paid the entire cost, additional lockers were installed (top, bottom) the seller promised that they would fulfill the order within a month or earlier. A month has passed , the furniture , according to the seller , has already been made , it remains for a small thing - to bring it . Once again I call the store , some incomprehensible excuses , then there is nothing to pick up , then the master is on a business trip and the phone is out of range ....By the way , I paid the entire amount for the missing lockers !
I am happy with the kitchen, it looks high-quality, but this "discrepancy" is very annoying. Nowadays, losing customers is the height of stupidity .