The store is excellent, the range of products is very large. We are always satisfied with the products of this company. The whole family went to choose and buy new products.
The cashier spoiled the impression very much, who told me, the only customer at that time in the store, that EACH type of candy should be put separately in a separate bag, because I will create a queue (in the form of one of me) and the cashier will take a long time to disassemble and weigh. I agree that this is inconvenient. But it is also inconvenient that we had about 20 types of sweets, 5 pieces each. 20 packages? Does the buyer need to use 20 bags to get 5 pieces of candy?
By the way, there is no such problem in other branded stores. They treat all the candies in one package calmly, professionally and quickly select and weigh them in just a couple of minutes.
There is no customer orientation at all. The main thing for such cashiers is to show their importance and how tired they are.
I had to pour everything into separate bags, then pour everything back into one after the purchase, the impression of the store and the employees deteriorated. If it wasn't for the child who was waiting for these sweets, she would have left this institution altogether.
Well, the quality of the products is always on top.
The store is good, a wide range, polite sellers. But here is a cafe in the store.... We took cappuccino with my sister (it turned out to be so-so) and cakes. The cashier asked during the payment: "Do you want a napkin or a plate?" Hmm, of course, on a plate, we'll sit down at a table. It turned out that the plate was made of paper, and the cost is additionally paid for the paper cup, as well as for the plate. Wooden stirring stick - please, 2 kopecks. Honestly, a scoop is a scoop! Kommunarka is a respected company, I didn't have enough money for cups in a cafe (or at least to include consumables in the price), or I really wanted to make money on these consumables.
I have been here, in the Kommunarka company store in the First National Trading House, more than once. And every time she left in high spirits with a bag of sweets. And it's not even about the sweets, which are impeccable in taste and design. And not even in their diversity. It kind of goes without saying. Sweets "Kommunarka" have been loved by us since Soviet times. But the place, as you know, is decorated by a person. There is a warm atmosphere in this wonderful shop. To say that you are greeted here in a European way is to say nothing. Attentiveness, friendliness, responsiveness - these are the non-formal qualities that distinguish the sellers of Kommunarka, make their high professionalism humane and warm. They will always advise you what choice to make. They will help to form a gift. If it is intended for children, it will look accordingly. If your beloved man has a sweet tooth, they will even suggest a creative move in the design of the box. I would especially like to mention Galina and Ekaterina. It's a miracle! They are sweet, charming, and simply magical! They work quickly and always with a smile! And what delicious coffee is brewed in a cafe! Although I am a coffee lover, I have also tried hot chocolate. His taste is excellent. In general, I advise you not to run into the Kommunarka to buy chocolate or sweets, but to allocate special time for communication and to observe people in a coffee shop where a pleasant aroma is floating. By the way, I also want to meet the director. Surely, the store is run by a professional, if his employees are able to create such wonderful, I would say, "sweet" moments of communication with us, visitors. If we evaluate the Kommunarka brand store on a ten-point atmospheric scale, then I put, of course, a ten with several advantages. Oh, and one more thing. Every time I feel proud when I see how the guests of Minsk, especially the Russian brothers, admire our products, the courtesy of the sellers and leave loaded with bags with boxes of sweets, chocolate and already on the move unwrap a Kara-Kum, or a Squirrel, and even say that the taste of sweets is just like in their youth.
Valentina Zhdanovich, Honored Journalist, Minsk.