Компания Вираж-М
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Поликлиника № 4
215 m
9 reviews
August 15, 2024
Thank you, we arrived in Minsk earlier than planned, everything is fine!
In general, we liked the way the Minsk Druzhnaya - Moscow Domodedovo transfer service was provided by your company Virage-M. Operators are constantly in touch, promptly answer questions, drivers do their job in good faith, and are polite.
As for transport, we were much more comfortable on the King Long bus than on the Volkswagen Crafter. The car seats of the minibus are absolutely not suitable for long-distance trips: the seat is very narrow and narrow in the back (it does not work to cling to the back, although we are incomplete), with a downward slope in front (when braking, you move out).
There were some errors among the operators: they did not get in touch on time a day before departure, as promised. They had to remind themselves of themselves several times during the day. They also confused the mode of transport, but apologized and got better. I think this is due to the fact that not one person is engaged in the same application, but several in shifts.
Thank you again for the service rendered, we arrived on time and despite the fact that our flight was delayed, you put us on the next nearest one - this is very convenient and is a huge advantage!
Sincerely, Natalia
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January 9
I have been using the services of this Company for several years now. I'm happy with everything. Excellent transportation. Nice staff. Everyone has become like family already. Thanks a lot to Virazh-M.
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November 23, 2024
It's not bearable at all!The landing dispatcher wrote that the transfer would be at 2:20, because the flight was delayed and we were late for our transfer.Okay, no problem, they said to wait.
We waited.During the 7 hours of waiting, we ourselves clarified with the dispatcher whether nothing has changed, they wrote to us that we need to leave at 2:10, there will be a transfer at 2:20
We were freezing outside from 2:10 to 3 o'clock
There was no transfer, the dispatcher answered "wait, we are clarifying", clarified for 30 minutes, after which he simply stopped answering and dropped calls
Then they wrote that there would be a transfer replacement and it would be only in 30-40 minutes
About what the transfer of the same company brought people from Minsk to the airport, took other people to the airports and returned for us
It's already 4 a.m., 9 hours of waiting at the airport
In addition, as far as I understand, after the trip from Minsk to Moscow, both the minibus and the drivers had to rest
In particular, they immediately take us back from a U-turn
How legal and safe is this anyway?
Another suitcase was broken during transportation
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