Horror. I went to buy a protective glass for 14 iPhones, they gave me 14 pro. As an ignorant person, I took it, they said it would do. In fact, the sticker did not fit as expected. I probably called my superiors, they tried to humiliate me that I was buying such a thing, not knowing that he couldn't do anything and tried to blame me for everything. I will try to go to make a refund or exchange for 14 as it should be. But I think they'll send me there too.