My mom's landline phone hasn't been working for over a week. I submitted an application to the repair bureau on 05 .08.2024 . I call every day, the answer is the same - the application is in progress. Did the phones suddenly stop working for everyone and the masters are all busy? The man is 81 years old, needs a phone, the dispatcher switches to an answering machine and does not want to talk.
I had no luck with the provider. This is the only service provider that works in the private sector outside the city. And here is a breakdown, an application, daily calls to technical support and nothing... The contract is not respected from the word at all, I do not advise comptel, if there is an opportunity to choose other companies, do so.
Previously, the Internet was very good, everything was flying, but the last 2 weeks it became very bad, the speed was pulling up to 100 kb / s, we will change the provider
Never set yourself their Internet, the maximum speed that was - 1 MEGABYTE / s. They paid for a tenner. Okay, if it were just one megabyte, you can put up with it, but it's also not as stable as possible, not an Internet but a swing. If there was an opportunity, I would have given a negative rating
The worst provider, in 17 days of no Internet, no one lifted a finger to do anything. It is impossible to get through to them, and even if you get through, no one says anything intelligible. There is no worse than komtel. They took 7000 for connecting with my equipment, and now no one wants to do anything. He learns that when they see money, everything is quickly resolved, and when it is necessary to fulfill the terms of the contract, then they have no people and no one to work with. Then you need to warn subscribers in advance before connecting that there are no people, and if there is a breakdown, the Internet will be repaired no earlier than in a month
Provides services of any kind. Thanks! Naturally, like everything else in the field, it does not correspond in any way to the principle of "price-quality"
This company is unfairly called a provider! I have not met a worse provider in my whole life, the feeling that they are competing with phoenix in the worst service... Those support keeps waiting for more than forty minutes and at 40m 03s they break the call, and so in a circle, exactly 40.03 every call to them. I hope normal providers will appear soon.
I've never met a worse provider!! it is not possible to get through!if you DON't RESPECT your customers so much, you should have written it in the contract right away!But your reception program works perfectly: 40 minutes 3 seconds and the call is reset, you have thought it through! Thank you for the "instant" help!
There is no worse provider, they do not pick up the phone, even calling at 8 a.m. it is already an hour's turn on the floor, or even an hour. The office is located across the street, there is their connection in the house, applications were recorded both by phone and in person, but they have not been able to fulfill them for half a year, they are constantly fed breakfast.
Hello. It is not possible to get through to this office. All the time, all the operators are busy, then you expect the 10th. The waiting time is one hour and only the queue reaches 5. Are you there for fun? In an hour on the phone to discuss important issues with 5!!! People? I've been calling for a week now. I tried morning, evening and night, the same result. How much can you mock? It's a pity I paid for the Internet for a month in advance. But I'm thinking of changing the provider, because they don't appreciate their subscribers from the word at ALL
I can't get the data to log into my personal account, I contacted by e-mail, I contacted the office of Mariupol, except for promises, the case is not moving!!!
Hello my dear readers, what can I say for this company unequivocally is all the last century, the Internet via telephone cable is really the last century and few people use a year-old phone, too, except for the older generation, but this is understandable for many, mobile communication is from the field of fiction, I would not characterize this provider as the best and not even on the turnover I recommend it!!
It couldn't be worse! In Shakhtersk, the office was closed for a month. I paid a thousand rubles in advance, I'm sitting without the Internet. I went to find out, but they don't work!!! And they don't answer the phone
An amazing Internet provider, worthy only of those who have reached the highest "state of spiritual perfection" - Buddhas. Because an ordinary person can't stand such a shitty Internet connection.
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Zahar
Level 3 Local Expert
July 14, 2024
It's a disgusting office. It is a pity that there are no other providers on our street.