Customer service is very low level. It's often dirty in the store, queues.
I left a previous review back in 2019.
What has changed:
The store has been updated, which is a plus.
Dirty as it was, it remains a minus.
The biggest DISADVANTAGE is the constant smell (stink) from the back room. It feels like you are not in a store, but in a public toilet and the constant smell of nicotine (smoking). There was a moment when I made a remark to the saleswoman about the smell of smoking.
By the way, a penny, no matter what it is in Svetlogorsk, is always on top. Very often I find in a penny such products that are not available in larger and more popular stores. The only downside of pennies is that there are always long queues. Many people have three cash desks, and one always works.
About the store on Azalova Kopeck.
Why don't they cut huge cabbage rolls in half or quarters? It's hard for a pensioner to carry a big swing, but you don't need so much. Now there are such good films to close the cut. Please pay attention to this issue. The old ladies have to go to the bazaar for a small bowl of cabbage, but many with chopsticks can barely crawl.