My mother's teeth were treated for a long time, then dentures were made, all in one clinic, they came according to reviews, (only reviews were about dental treatment for children) I already noticed this after..
Treatment, prosthetics lasted a very long time, initially they voiced one after the other, after several verbal debates we were given a discount on the range of prosthetic services, work on a solid 4, taking into account all our nerves, and another moment, young girls are sitting at the reception, we kindly ask you to contact patients by First Name!
My mother is 70 years old and they addressed her by name , well, she 's not a friend after all
The doctors are good, especially our attending physician Nazerke Kaldybekovna. But the girls at the reception are constantly changing, but almost all are incompetent, and the last time was (01/28/24), not only does she not know which doctor takes it for free, but she is also openly rude! I am 55 years old, she addresses me by name and said to the remark: "Did they help you? Go!" As if we didn't come to the clinic where she works, but to her house to beg.
I think medical institutions need to select staff more demanding. Fortunately, we have a lot of literate, well-mannered and cultured youth.
I don't know what kind of clinic, but the reception needs to be changed urgently! Otherwise, the reputation of Dentistry will be ruined in the bud!!! We will complain to the OSMS, the Ministry of Health, the Akimat of Astana! Children are sent to other clinics to get their teeth treated! We came 1, 2 times, wasted money on the road, and time! They can't answer correctly; they haven't told us to complain to Higher authorities yet either, they immediately signed up for treatment at Kabanbai Batyr Ave.! I hope the child's teeth will be treated there!