My mother's teeth were treated for a long time, then dentures were made, all in one clinic, they came according to reviews, (only reviews were about dental treatment for children) I already noticed this after..
Treatment, prosthetics lasted a very long time, initially they voiced one after the other, after several verbal debates we were given a discount on the range of prosthetic services, work on a solid 4, taking into account all our nerves, and another moment, young girls are sitting at the reception, we kindly ask you to contact patients by First Name!
My mother is 70 years old and they addressed her by name , well, she 's not a friend after all
The doctors are good, especially our attending physician Nazerke Kaldybekovna. But the girls at the reception are constantly changing, but almost all are incompetent, and the last time was (01/28/24), not only does she not know which doctor takes it for free, but she is also openly rude! I am 55 years old, she addresses me by name and said to the remark: "Did they help you? Go!" As if we didn't come to the clinic where she works, but to her house to beg.
I think medical institutions need to select staff more demanding. Fortunately, we have a lot of literate, well-mannered and cultured youth.
I don't know what kind of clinic, but the reception needs to be changed urgently! Otherwise, the reputation of Dentistry will be ruined in the bud!!! We will complain to the OSMS, the Ministry of Health, the Akimat of Astana! Children are sent to other clinics to get their teeth treated! We came 1, 2 times, wasted money on the road, and time! They can't answer correctly; they haven't told us to complain to Higher authorities yet either, they immediately signed up for treatment at Kabanbai Batyr Ave.! I hope the child's teeth will be treated there!
The record was waited for a whole month, the child refused to treat his teeth. But they didn't give me the pictures, although they took three pictures. The question is why?
Hello! We were at the reception on 4.01.24 . At Nazerka Kaldybekovna's. I didn't like it, she can't talk to children at all. He talks very rudely. 👎🏻👎🏻👎🏻
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Диана Н.
Level 4 Local Expert
July 13, 2023
Maybe I got it that way, but I'll tell you my impressions about this clinic, it's almost impossible to get through here, and to sign up you need to wait another half a month, okay, these levels have passed, but then the doctors start kicking each other and in the end none of them did anything, and you need to re-sign up and wait another two weeks. And they write off their money from the OSMS.