Disgusting attitude towards customers.I took off photos of my hair in advance, showed what I want.The administrator wrote to the master, arriving at the appointed time, the master to whom I was recorded, refused to paint me, because this "colorist" wanted to do complex coloring without lightening, despite the fact that I wanted a bright color, and the color I currently have did not allow me to do this.The master wanted to do this service for the same money as with lightening (less work, the same money), she was not responsible for the quality, she wanted me to agree to any result of her work.Moreover, she justified herself by saying that she was also a human being.And the fact that I spent my time, I gave them everything on a platter, no discount, no apologies.I do not recommend this studio, it is unreliable.The master is clearly not a professional, he does not want to be responsible for his work, he cannot predict the outcome of his work, and the administrator's attitude is not optimistic.
I found this studio for myself 2 years ago. I do haircuts here with master Julia, as well as coloring.
The hand is light, the quality is great.
I did hair coloring for the first time and the result amazed me.
The prices are good, tea/coffee, everything is polite, the atmosphere is positive.
I really like this place.
I was very disappointed in the service. I did complex coloring 2 times and every time everything was fine. This time I also planned to update the coloring. I wrote to clarify the available dates and.... silence. The message was read, but there was no response. 3 days later, I signed up for another salon.
I am a regular customer of the salon. The girls are always friendly! The hostess herself is a very tactful and adequate woman. They will always give qualified advice! Any non-standard situations are solved. Special thanks to my master Ekaterina!
About 2 years ago, I was advised by a studio where I can apply for high-quality coloring. I am happy to become a client and visit the studio and my master Tatiana!
I went for monochrome coloring, but gray hair appears more often (because of nerves), so we switched to contouring with light strands.
It was very unusual at first, but then I realized what a good decision it was. Thanks to Master Tatiana for her professionalism!
So I advise you!
There are no questions about the service, everything is fine. But in the process, the master repeatedly gave the teenage daughter diagnoses, it was so unpleasant. Master Alyona, you are a hairdresser, not a doctor
I've already put on makeup in this place several times. They write down the coloring formulas, you can come to any specialist, and they will paint as before. If you want something else, they will tell you and help you. Good working materials. The paint is professional, the prices are reasonable. Convenient recording via a separate resource, you can choose the date yourself, and see the free masters
I was in this studio for a haircut . I liked everything very much (the haircut was done the way I wanted it )
A pleasant , polite team .
We were treated to coffee .
Recommend 👍
I am now your regular customer!
I've been to this studio several times already, excellent craftsmen, very pleasant atmosphere👍
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Оксана Волкова
Level 3 Local Expert
December 24, 2024
Complex coloring is just an expectation/reality.
We did absolutely not do what I asked, but in fact it turned out fine. In fact, there was no haircut in the complex, they trimmed the dry hair quickly and forgot about the bangs until she asked to update it.
The salon itself can hardly be called a salon, an ordinary hairdresser requiring repairs and cleaning, and no one cleans the toilet at all. The receptionist doesn't greet you, and she doesn't even ask for permission about the before and after photos.
The tea was brought in one lump of sugar, which was on a cookie, and they obviously hadn't heard that not everyone could have gluten, but it was better to have a candy wrapper than three cookies without.
Service for 2*, no more.
I turned to Master Olga several times. Everything is fine, and I am happy with the result and the recording via the Internet, and you can cancel it.
I would say that the prices are average.
I am happy with the result, there are a lot of girls masters, and they can advise, dissuade.
Both teenagers and older ladies come.
Of the minuses, that you can not leave a tip to the master on the card.
It is clear that it is not a particularly necessary function, but it is not so difficult to create a Qr code and someone would use it.
In Moscow and St. Petersburg, and many places, electronic tips are already the norm.
A very pleasant studio. The masters are just bunnies. They listen to exactly what you want to do and get the result, support the conversation, treat you to coffee and do not notice how time flies by. They will help out with charging and pills. I've made a note and I think I'll come back.
A hairdresser who does not appreciate her clients, when lightening the coloring in one tone and haircut, the amount was taken as with complex coloring, the color was washed off in 3 shampoos, when asked to solve the situation, they offered to come for re-tinting, agreed on the day, on the appointed day the administrator called back and asked to come earlier than scheduled and hearing refusal to transfer, they simply canceled the recording citing health problems of a specialist ..... terrible attitude towards customers and disproportionate price tag and quality. I do not recommend visiting this salon!!!
On the one hand, there are masters who know different techniques, and on the other hand, there are masters who absolutely do not listen to what you want. Instead of complex coloring, I received a monochrome for bleached hair, and the cost is as complex. And even after the first washing of the hair, the color was significantly washed off. No business ethics. Clients are discussed directly in front of other clients. I was impressed and I'm unlikely to come again
Master Anna
There was a complex complex coloring + grooming + haircut
I was very unhappy with the visit. I said it right away in the studio. But they didn't even apologize to me and took full payment as for a high-quality service rendered.
First of all, what the master did to me is not even close to what I showed.
Secondly, instead of complex coloring, I was given the usual highlighting, which grows in a clear transition, and not smoothly as with complex coloring.
Thirdly, the so-called care is not clear what. The mask, after which the hair was very stiff, and after washing the hair, the hair was like straw.
I'm not talking about the haircut at all. Instead of a ladder in front, they made me bangs.
I paid not as for highlighting, which is much cheaper, but as for complex coloring.
The difference from what I had before visiting the studio is almost imperceptible, except for the length of my hair and poor bangs. I understand that all this is fixable, but I'm sorry for my wasted time and money.
I would not recommend visiting this studio to anyone.
The first photo is the hair before
the third photo is after (after my home care and straightening)
The second photo is my request, to which the master said that everything would work out
I go to this studio on a regular basis, excellent craftsmen, convenient location, you come and just relax, you leave in a great mood, plus impeccable coloring.
Thank you very much for creating such a pleasant space🙏❤️
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Дарья Мельникова
Level 6 Local Expert
May 4
It took me a long time to choose a studio. I chose it. I signed up in 3 days. The recording was confirmed on 04.05., I drove 70 kilometers away, so that the administrator would tell me that they did not record me and they can offer me to come tomorrow, and as compensation, a haircut or care, which is already a gift according to the promotion! Hire normal admins, otherwise they'll let you go around the world!
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Апанасик Татьяна
Level 6 Local Expert
July 28, 2024
Master Violetta is a professional in her field!
The studio staff is very friendly, thank you all!
P.S. I would like to have tastier coffee, and do not store dishes for making drinks for customers in the toilet.((
A very cozy salon. Friendly atmosphere. The masters are professionals!!! Always attentive, caring and diligent. They will help - they will advise on hair care, make beautiful photos and videos.🤗They treat you to coffee with sweets😋
I come to them with joy every time. I am very glad that I found you girls!!!
Master Elena is my Love! ❤️❤️❤️❤️
I have been using it for more than 4 years. A cozy place, a pleasant atmosphere. I especially love Master Svetlana
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Анна
Level 9 Local Expert
September 1, 2024
A good salon. The masters are on the level, but they are often distracted by conversations with colleagues. But some administrators just go about their business at all, they constantly go somewhere, they often have to wait at the counter to inform about their visit or pay.
A friendly, cheerful atmosphere is, of course, cool, but there is not enough seriousness and focus on the client and his wishes.
I can't appreciate the work of the masters, but the work of the administrator is terrible. I signed up online for a haircut at 15:30, they called me back, asked me to come half an hour later. I said that it doesn't work that way in time. Then they told me that at 15:40 it would be great. As a result, I arrived at 15:40, and ta-dam!, I was asked to wait 10-15 minutes until the master was free. Why can't you immediately say that it's not working and cancel the online recording? Although this is also strange. But so much time spent, tomboy plans, no haircut. I draw the attention of the owners
Super place! I have done complex coloring more than once. Always great. The master even makes it so that you can add colors during the coloring process. At first there was a light shade, then colors were added... And voila... 💯% hit. I recommend.
A very nice salon! The masters are attentive, neat, friendly, professionals in their field. Cozy, camphor atmosphere, delicious coffee. I advise everyone, especially girls, in such an autumn time, for relaxation)))!
A place where professionals work in their field, special thanks to the masters Elena and Ekaterina for my beautiful blonde. The studio is very cozy with pleasant administrators, where you want to return. Now I trust only you with my hair!
Good attitude, pleasant masters. I'm getting painted by Svetlana- I'm very pleased with the result, a pleasant conversation. They always offer coffee or tea with sweets - it's nice.
I was in a hurry to make it to the time of my recording, as a result, I waited 25 minutes for the master to finish with the previous client. No one apologized, not even tea/coffee was offered.
Very friendly staff! High-class craftsmen!
I'm visiting for the second time, and I've never regretted it. Thank you for the desired result!Special thanks to Master Ekaterina, and of course to masters Svetlana and Tatiana, who, like fairies, helped me let go earlier!They came up professionally, reverently.
Wonderful studio! The girls work friendly and friendly) As masters, they are also a class, they are passionate about their work and know it - professionals! Once I get there, I return only to them🧡 Their atmosphere is light) Plus pleasant prices for care and coloring complexes👍🏻
Wonderful salon❤It's not the first time I've visited. All the girls are masters of their craft! Special thanks to Master Elena for my gorgeous hair! The result is excellent! 🥰🥰🥰
We stopped for lunch. I had to wait a long time for the lunch menu. The waitress constantly confused something, forgot to bring the appliances, mixed up the order, although only 3 tables were occupied. Although everything was quite tasty
The most pleasant impressions remained after the visit.
We did a complex coloring-we fixed the failed blonde at home. The work dragged on for a little more than 5 hours. The master completed all the procedures without haste, even though the salon's working hours had already ended by that time.
The atmosphere is friendly. There is no pompous pathos. The prices are average, definitely not expensive. The quality of the work performed is at a high level. Will we come again? Definitely yes!
I recommend it!