We constantly put our daughter's shoes on there, bought hats for all seasons and accessories, the quality was excellent, but we recently bought sneakers from which the threads were removed after 2 weeks of socks (I didn't even have time to wash or wash them). To this, the seller replied that if you wear them, you will bring them or you can write a statement that will be considered for 2 weeks. And what should we wear with these nicknames? I can't cut them off, because then they won't be accepted exactly under warranty. I did not expect such an answer, I thought that I was buying high-quality shoes for a lot of money for my child.